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Reporting period: Feb '23Jan '24

Nando's Avondale Overview

10-100 Places
Fast Food Restaurant

Brand Satisfaction

71%
1pp

Country Rank

Zimbabwe
1 of 2

Category Rank

Fast Food Restaurant
1 of 1

Rating Score

3.5

Sales Power

Sales Index

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Nando's Avondale Brand Profile

Feb '23Jan '24

Zimbabwe

Nando's Avondale has a much lower satisfaction score for its Pricing compared to its other aspects. However, Nando's Avondale has succeeded in its Staff aspect, with a 79% satisfaction score.

Staff
79%
9pp
Place
78%
3pp
Food and Drinks
76%
1pp
Service
58%
2pp
Location
0%
Pricing
0%
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Nando's Avondale Food and Drinks

Nando's Avondale has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 76% this year.

Nando's Avondale Portion Size

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Food Quality

Feb '23Jan '24

Zimbabwe

Nando's Avondale is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food Quality dropping from 53% last year to 50% this year.

Satisfaction Score

50%
3pp

Aspect Rank

1 of 1
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Nando's Avondale Menu Selection

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Dishes

Feb '23Jan '24

Zimbabwe

Nando's Avondale is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 68% last year to 67% this year.

Satisfaction Score

67%
1pp

Aspect Rank

1 of 1
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Nando's Avondale Drinks

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Cuisines

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Location

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Nando's Avondale Parking

Feb '23Jan '24

Zimbabwe

Nando's Avondale continues to evolve, with a 8% increase in customer satisfaction of Parking, climbing from 55% last year to 63% this year.

Satisfaction Score

63%
8pp

Aspect Rank

1 of 1
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Nando's Avondale Conveniently Situated

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Views and Surroundings

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Ease to Find

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Place

Nando's Avondale has successfully improved guest experience, as their "Place" satisfaction score jumped from 75% last year to an 78% this year.

Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Cleanliness and Hygiene

Feb '23Jan '24

Zimbabwe

Nando's Avondale is losing its edge, with a noticeable decrease in guest satisfaction in Cleanliness and Hygiene aspect, down from 86% last year to 75% this year.

Satisfaction Score

75%
11pp

Aspect Rank

1 of 1
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Nando's Avondale Restrooms

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Options for different visitors

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Child-Friendly Conditions

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Comfort

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Venue Congestion

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Dining Area

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Work and study friendly

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Pricing

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Nando's Avondale Price

Feb '23Jan '24

Zimbabwe

Nando's Avondale continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 62% to 75% this year.

Satisfaction Score

75%
13pp

Aspect Rank

1 of 1
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Nando's Avondale Service

Nando's Avondale is facing challenges in evolving its Service aspect, with a 2% decrease in customer satisfaction, dropping from 60% last year to 58% this year.

Nando's Avondale Dining Options

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Waiting Time

Feb '23Jan '24

Zimbabwe

Nando's Avondale is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Waiting Time aspect satisfaction score, dropping from 31% to 25% this year.

Satisfaction Score

25%
6pp

Aspect Rank

1 of 1
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Nando's Avondale Order Processing

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Staff

Nando's Avondale has demonstrated resilience in the industry, with a 9% increase in customer satisfaction for Staff rising from 70% to 79% this year.

Nando's Avondale Staff Competence

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Staff Friendliness

Feb '23Jan '24

Zimbabwe

Nando's Avondale is losing some of its appeal, with a concerning 6% decrease in satisfaction for Staff Friendliness dropping from 92% last year to 86% this year.

Satisfaction Score

86%
6pp

Aspect Rank

1 of 1
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Nando's Avondale Staff Attentiveness

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Nando's Avondale Staff Members

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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