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Reporting period: Feb '23Jan '24

Chicken Inn Overview

10-100 Places
Restaurant

Brand Satisfaction

68%
1pp

Country Rank

Zimbabwe
2 of 2

Category Rank

Restaurant
1 of 1

Rating Score

3.6

Sales Power

Sales Index

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Chicken Inn Brand Profile

Feb '23Jan '24

Zimbabwe

Chicken Inn has a much lower satisfaction score for its Pricing compared to its other aspects. However, Chicken Inn has succeeded in its Food and Drinks aspect, with a 78% satisfaction score.

Food and Drinks
78%
1pp
Staff
75%
7pp
Location
63%
6pp
Service
61%
8pp
Place
57%
2pp
Pricing
0%
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Chicken Inn Food and Drinks

Chicken Inn is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 79% last year to 78% this year.

Chicken Inn Portion Size

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Food Quality

Feb '23Jan '24

Zimbabwe

Chicken Inn has shown an increase in Food Quality, with a jump from 53% last year to an impressive 67% this year.

Satisfaction Score

67%
14pp

Aspect Rank

1 of 1
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Chicken Inn Menu Selection

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Dishes

Feb '23Jan '24

Zimbabwe

Chicken Inn is struggling to meet customer expectations, with a 4% decrease in satisfaction in Dishes aspect, falling from 78% last year to 74% this year.

Satisfaction Score

74%
4pp

Aspect Rank

1 of 1
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Chicken Inn Drinks

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Location

Chicken Inn continues to evolve, with a 6% increase in customer satisfaction of Location, climbing from 57% last year to 63% this year.

Chicken Inn Parking

Feb '23Jan '24

Zimbabwe

Chicken Inn has successfully improved guest experience, as their "Parking" satisfaction score jumped from 53% last year to an 57% this year.

Satisfaction Score

57%
4pp

Aspect Rank

1 of 1
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Chicken Inn Conveniently Situated

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Views and Surroundings

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Transport Accessibility

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Place

Chicken Inn continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 55% to 57% this year.

Chicken Inn Atmosphere and Décor

Feb '23Jan '24

Zimbabwe

Chicken Inn remains a consumer favourite, maintaining a consistent 82% satisfaction score in Atmosphere and Décor aspect for both this year and last year.

Satisfaction Score

82%

Aspect Rank

1 of 1
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Chicken Inn Cleanliness and Hygiene

Feb '23Jan '24

Zimbabwe

Chicken Inn is losing its edge, with a noticeable decrease in guest satisfaction in Cleanliness and Hygiene aspect, down from 80% last year to 79% this year.

Satisfaction Score

79%
1pp

Aspect Rank

1 of 1
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Chicken Inn Restrooms

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Options for different visitors

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Child-Friendly Conditions

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Comfort

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Venue Congestion

Feb '23Jan '24

Zimbabwe

Chicken Inn is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Dining Area

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Pricing

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Chicken Inn Price

Feb '23Jan '24

Zimbabwe

Chicken Inn is facing challenges in evolving its Price aspect, with a 6% decrease in customer satisfaction, dropping from 70% last year to 64% this year.

Satisfaction Score

64%
6pp

Aspect Rank

1 of 1
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Chicken Inn Promotions

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Service

Chicken Inn is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Service aspect satisfaction score, dropping from 69% to 61% this year.

Chicken Inn Billing and Payment

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Opening Hours

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Dining Options

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Waiting Time

Feb '23Jan '24

Zimbabwe

Chicken Inn is losing some of its appeal, with a concerning 5% decrease in satisfaction for Waiting Time dropping from 44% last year to 39% this year.

Satisfaction Score

39%
5pp

Aspect Rank

1 of 1
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Chicken Inn Order Processing

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Staff

Chicken Inn has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Staff rising from 68% to 75% this year.

Chicken Inn Staff Competence

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Staff Friendliness

Feb '23Jan '24

Zimbabwe

Chicken Inn is struggling to meet customer expectations, with a 1% decrease in satisfaction in Staff Friendliness aspect, falling from 88% last year to 87% this year.

Satisfaction Score

87%
1pp

Aspect Rank

1 of 1
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Chicken Inn Staff Attentiveness

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Staff Avaliability

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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Chicken Inn Staff Members

Feb '23Jan '24

Zimbabwe

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Satisfaction Score

Aspect Rank

1 of 1
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