Chicken Inn Brand Profile
Jul '23 — Jun '24
Zimbabwe
Chicken Inn has a much lower satisfaction score for its Place compared to its other aspects. However, Chicken Inn has succeeded in its Food and Drinks aspect, with a 80% satisfaction score.
Chicken Inn Satisfaction Trend
Jan '24 — Jun '24
Zimbabwe
Chicken Inn's brand satisfaction has decreased compared to previous month and now stands at 69%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Chicken Inn Food and Drinks
Chicken Inn remains a consumer favourite, maintaining a consistent 80% satisfaction score in Food and Drinks aspect for both this year and last year.
Chicken Inn Food Quality
Jul '23 — Jun '24
Zimbabwe
Chicken Inn has shown an increase in Food Quality, with a jump from 59% last year to an impressive 66% this year.
Satisfaction Score
Aspect Rank
Chicken Inn Dishes
Jul '23 — Jun '24
Zimbabwe
Chicken Inn is losing some of its appeal, with a concerning 1% decrease in satisfaction for Dishes dropping from 79% last year to 78% this year.
Satisfaction Score
Aspect Rank
Chicken Inn Place
Chicken Inn continues to evolve, with a 7% increase in customer satisfaction of Place, climbing from 50% last year to 57% this year.
Chicken Inn Atmosphere and Décor
Jul '23 — Jun '24
Zimbabwe
Chicken Inn is still the go-to place for customers, as their Atmosphere and Décor score remains high at 84%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Chicken Inn Cleanliness and Hygiene
Jul '23 — Jun '24
Zimbabwe
Chicken Inn is struggling to meet customer expectations, with a 2% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 82% last year to 80% this year.
Satisfaction Score
Aspect Rank
Chicken Inn Venue Congestion
Jul '23 — Jun '24
Zimbabwe
Satisfaction Score
Aspect Rank
Chicken Inn Service
Chicken Inn has successfully improved guest experience, as their "Service" satisfaction score jumped from 62% last year to an 67% this year.
Chicken Inn Waiting Time
Jul '23 — Jun '24
Zimbabwe
Chicken Inn continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 41% to 44% this year.
Satisfaction Score
Aspect Rank
Chicken Inn Staff
Chicken Inn has demonstrated resilience in the industry, with a 13% increase in customer satisfaction for Staff rising from 66% to 79% this year.
Chicken Inn Staff Friendliness
Jul '23 — Jun '24
Zimbabwe
Chicken Inn has shown an increase in Staff Friendliness, with a jump from 83% last year to an impressive 86% this year.
Satisfaction Score
Aspect Rank
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