Woolworths Cafe Brand Profile
Jul '23 — Jun '24
South Africa
Woolworths Cafe has a much lower satisfaction score for its Service compared to its other aspects. However, Woolworths Cafe has succeeded in its Food and Drinks aspect, with a 64% satisfaction score.
Woolworths Cafe Satisfaction Trend
Jan '24 — Jun '24
South Africa
Woolworths Cafe's brand satisfaction has decreased compared to previous month and now stands at 40%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Woolworths Cafe Food and Drinks
Woolworths Cafe is losing some of its appeal, with a concerning 15% decrease in satisfaction for Food and Drinks dropping from 79% last year to 64% this year.
Woolworths Cafe Food Quality
Jul '23 — Jun '24
South Africa
Woolworths Cafe is struggling to meet customer expectations, with a 23% decrease in satisfaction in Food Quality aspect, falling from 74% last year to 51% this year.
Satisfaction Score
Aspect Rank
Woolworths Cafe Dishes
Jul '23 — Jun '24
South Africa
Woolworths Cafe is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 66% last year to 49% this year.
Satisfaction Score
Aspect Rank
Woolworths Cafe Drinks
Jul '23 — Jun '24
South Africa
Woolworths Cafe is facing challenges in evolving its Drinks aspect, with a 25% decrease in customer satisfaction, dropping from 86% last year to 61% this year.
Satisfaction Score
Aspect Rank
Woolworths Cafe Place
Woolworths Cafe is facing challenges in maintaining its customer experience, with a noticeable 30% decrease in their Place aspect satisfaction score, dropping from 89% to 59% this year.
Woolworths Cafe Cleanliness and Hygiene
Jul '23 — Jun '24
South Africa
Woolworths Cafe is losing some of its appeal, with a concerning 24% decrease in satisfaction for Cleanliness and Hygiene dropping from 92% last year to 68% this year.
Satisfaction Score
Aspect Rank
Woolworths Cafe Service
Woolworths Cafe is struggling to meet customer expectations, with a 14% decrease in satisfaction in Service aspect, falling from 57% last year to 43% this year.
Woolworths Cafe Waiting Time
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Woolworths Cafe Staff
Woolworths Cafe is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 71% last year to 50% this year.
Woolworths Cafe Staff Friendliness
Jul '23 — Jun '24
South Africa
Woolworths Cafe is facing challenges in evolving its Staff Friendliness aspect, with a 8% decrease in customer satisfaction, dropping from 92% last year to 84% this year.
Satisfaction Score
Aspect Rank
Woolworths Cafe Staff Members
Jul '23 — Jun '24
South Africa
Woolworths Cafe is facing challenges in maintaining its customer experience, with a noticeable 20% decrease in their Staff Members aspect satisfaction score, dropping from 46% to 26% this year.
Satisfaction Score
Aspect Rank
Get a head start in the competitive race with Realytics now
Start your journey with Realytics by creating a free account. No credit card required.
