vida e caffè Brand Profile
Aug '23 — Jul '24
South Africa
vida e caffè has a much lower satisfaction score for its Pricing compared to its other aspects. However, vida e caffè has succeeded in its Location aspect, with a 86% satisfaction score.
vida e caffè Satisfaction Trend
Feb '24 — Jul '24
South Africa
vida e caffè's brand satisfaction has decreased compared to previous month and now stands at 61%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
vida e caffè Food and Drinks
vida e caffè is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 77% last year to 69% this year.
vida e caffè Portion Size
Aug '23 — Jul '24
South Africa
vida e caffè remains a consumer favourite, maintaining a consistent 67% satisfaction score in Portion Size aspect for both this year and last year.
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Aspect Rank
vida e caffè Food Quality
Aug '23 — Jul '24
South Africa
vida e caffè is struggling to meet customer expectations, with a 12% decrease in satisfaction in Food Quality aspect, falling from 44% last year to 32% this year.
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vida e caffè Menu Selection
Aug '23 — Jul '24
South Africa
vida e caffè is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 81% last year to 62% this year.
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vida e caffè Dishes
Aug '23 — Jul '24
South Africa
vida e caffè is facing challenges in evolving its Dishes aspect, with a 10% decrease in customer satisfaction, dropping from 69% last year to 59% this year.
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vida e caffè Drinks
Aug '23 — Jul '24
South Africa
vida e caffè is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Drinks aspect satisfaction score, dropping from 84% to 80% this year.
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vida e caffè Location
vida e caffè has shown an increase in Location, with a jump from 82% last year to an impressive 86% this year.
vida e caffè Parking
Aug '23 — Jul '24
South Africa
vida e caffè continues to evolve, with a 7% increase in customer satisfaction of Parking, climbing from 64% last year to 71% this year.
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vida e caffè Conveniently Situated
Aug '23 — Jul '24
South Africa
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vida e caffè Views and Surroundings
Aug '23 — Jul '24
South Africa
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vida e caffè Place
vida e caffè is losing some of its appeal, with a concerning 7% decrease in satisfaction for Place dropping from 77% last year to 70% this year.
vida e caffè Atmosphere and Décor
Aug '23 — Jul '24
South Africa
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vida e caffè Cleanliness and Hygiene
Aug '23 — Jul '24
South Africa
vida e caffè is struggling to meet customer expectations, with a 10% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 61% last year to 51% this year.
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vida e caffè Restrooms
Aug '23 — Jul '24
South Africa
vida e caffè is still the go-to place for customers, as their Restrooms score remains high at 60%, consistent with last year's score.
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vida e caffè Options for different visitors
Aug '23 — Jul '24
South Africa
vida e caffè remains a consumer favourite, maintaining a consistent 64% satisfaction score in Options for different visitors aspect for both this year and last year.
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vida e caffè Child-Friendly Conditions
Aug '23 — Jul '24
South Africa
vida e caffè is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 75%, consistent with last year's score.
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vida e caffè Comfort
Aug '23 — Jul '24
South Africa
vida e caffè is losing its edge, with a noticeable decrease in guest satisfaction in Comfort aspect, down from 39% last year to 36% this year.
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vida e caffè Venue Congestion
Aug '23 — Jul '24
South Africa
vida e caffè remains a consumer favourite, maintaining a consistent 44% satisfaction score in Venue Congestion aspect for both this year and last year.
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vida e caffè Dining Area
Aug '23 — Jul '24
South Africa
vida e caffè is facing challenges in evolving its Dining Area aspect, with a 6% decrease in customer satisfaction, dropping from 69% last year to 63% this year.
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vida e caffè Work and study friendly
Aug '23 — Jul '24
South Africa
vida e caffè is still the go-to place for customers, as their Work and study friendly score remains high at 88%, consistent with last year's score.
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Aspect Rank
vida e caffè Pricing
vida e caffè is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Pricing aspect satisfaction score, dropping from 49% to 44% this year.
vida e caffè Price
Aug '23 — Jul '24
South Africa
vida e caffè is losing some of its appeal, with a concerning 10% decrease in satisfaction for Price dropping from 50% last year to 40% this year.
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vida e caffè Promotions
Aug '23 — Jul '24
South Africa
vida e caffè remains a consumer favourite, maintaining a consistent 80% satisfaction score in Promotions aspect for both this year and last year.
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vida e caffè Service
vida e caffè is struggling to meet customer expectations, with a 7% decrease in satisfaction in Service aspect, falling from 63% last year to 56% this year.
vida e caffè Billing and Payment
Aug '23 — Jul '24
South Africa
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vida e caffè Opening Hours
Aug '23 — Jul '24
South Africa
vida e caffè is still the go-to place for customers, as their Opening Hours score remains high at 44%, consistent with last year's score.
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vida e caffè Dining Options
Aug '23 — Jul '24
South Africa
vida e caffè has successfully improved guest experience, as their "Dining Options" satisfaction score jumped from 83% last year to an 86% this year.
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vida e caffè Online Facilities
Aug '23 — Jul '24
South Africa
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vida e caffè Waiting Time
Aug '23 — Jul '24
South Africa
vida e caffè is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 46% last year to 42% this year.
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vida e caffè Order Processing
Aug '23 — Jul '24
South Africa
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vida e caffè Staff
vida e caffè is facing challenges in evolving its Staff aspect, with a 8% decrease in customer satisfaction, dropping from 70% last year to 62% this year.
vida e caffè Staff Competence
Aug '23 — Jul '24
South Africa
vida e caffè remains a consumer favourite, maintaining a consistent 33% satisfaction score in Staff Competence aspect for both this year and last year.
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vida e caffè Staff Friendliness
Aug '23 — Jul '24
South Africa
vida e caffè is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Staff Friendliness aspect satisfaction score, dropping from 81% to 72% this year.
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vida e caffè Staff Attentiveness
Aug '23 — Jul '24
South Africa
vida e caffè is still the go-to place for customers, as their Staff Attentiveness score remains high at 28%, consistent with last year's score.
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vida e caffè Staff Avaliability
Aug '23 — Jul '24
South Africa
vida e caffè remains a consumer favourite, maintaining a consistent 25% satisfaction score in Staff Avaliability aspect for both this year and last year.
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vida e caffè Staff Members
Aug '23 — Jul '24
South Africa
vida e caffè is losing some of its appeal, with a concerning 1% decrease in satisfaction for Staff Members dropping from 44% last year to 43% this year.
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