vida e caffè Brand Profile
Jul '23 — Jun '24
South Africa
vida e caffè has a much lower satisfaction score for its Pricing compared to its other aspects. However, vida e caffè has succeeded in its Location aspect, with a 85% satisfaction score.
vida e caffè Satisfaction Trend
Jan '24 — Jun '24
South Africa
vida e caffè's brand satisfaction has decreased compared to previous month and now stands at 64%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
vida e caffè Food and Drinks
vida e caffè is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 77% last year to 69% this year.
vida e caffè Food Quality
Jul '23 — Jun '24
South Africa
vida e caffè is struggling to meet customer expectations, with a 10% decrease in satisfaction in Food Quality aspect, falling from 44% last year to 34% this year.
Satisfaction Score
Aspect Rank
vida e caffè Menu Selection
Jul '23 — Jun '24
South Africa
vida e caffè is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 78% last year to 61% this year.
Satisfaction Score
Aspect Rank
vida e caffè Dishes
Jul '23 — Jun '24
South Africa
vida e caffè is facing challenges in evolving its Dishes aspect, with a 8% decrease in customer satisfaction, dropping from 68% last year to 60% this year.
Satisfaction Score
Aspect Rank
vida e caffè Drinks
Jul '23 — Jun '24
South Africa
vida e caffè is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Drinks aspect satisfaction score, dropping from 84% to 79% this year.
Satisfaction Score
Aspect Rank
vida e caffè Location
vida e caffè has shown an increase in Location, with a jump from 84% last year to an impressive 85% this year.
vida e caffè Parking
Jul '23 — Jun '24
South Africa
vida e caffè continues to evolve, with a 1% increase in customer satisfaction of Parking, climbing from 68% last year to 69% this year.
Satisfaction Score
Aspect Rank
vida e caffè Conveniently Situated
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
vida e caffè Place
vida e caffè is losing some of its appeal, with a concerning 9% decrease in satisfaction for Place dropping from 78% last year to 69% this year.
vida e caffè Atmosphere and Décor
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
vida e caffè Cleanliness and Hygiene
Jul '23 — Jun '24
South Africa
vida e caffè is struggling to meet customer expectations, with a 8% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 61% last year to 53% this year.
Satisfaction Score
Aspect Rank
vida e caffè Pricing
vida e caffè is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 49% last year to 38% this year.
vida e caffè Price
Jul '23 — Jun '24
South Africa
vida e caffè is facing challenges in evolving its Price aspect, with a 17% decrease in customer satisfaction, dropping from 51% last year to 34% this year.
Satisfaction Score
Aspect Rank
vida e caffè Service
vida e caffè is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Service aspect satisfaction score, dropping from 63% to 56% this year.
vida e caffè Dining Options
Jul '23 — Jun '24
South Africa
vida e caffè remains a consumer favourite, maintaining a consistent 85% satisfaction score in Dining Options aspect for both this year and last year.
Satisfaction Score
Aspect Rank
vida e caffè Waiting Time
Jul '23 — Jun '24
South Africa
vida e caffè is losing some of its appeal, with a concerning 3% decrease in satisfaction for Waiting Time dropping from 45% last year to 42% this year.
Satisfaction Score
Aspect Rank
vida e caffè Order Processing
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
vida e caffè Staff
vida e caffè is struggling to meet customer expectations, with a 7% decrease in satisfaction in Staff aspect, falling from 70% last year to 63% this year.
vida e caffè Staff Friendliness
Jul '23 — Jun '24
South Africa
vida e caffè is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 81% last year to 72% this year.
Satisfaction Score
Aspect Rank
vida e caffè Staff Members
Jul '23 — Jun '24
South Africa
vida e caffè has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 45% last year to an 46% this year.
Satisfaction Score
Aspect Rank
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