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Reporting period: Feb '23Jan '24

Turn 'n Tender Nelspruit Overview

10-100 Places
Restaurant

Brand Satisfaction

84%
1pp

Country Rank

South Africa
9 of 45

Category Rank

Restaurant
5 of 31

Rating Score

4.1

Sales Power

Sales Index

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Turn 'n Tender Nelspruit Brand Profile

Feb '23Jan '24

South Africa

Turn 'n Tender Nelspruit has a much lower satisfaction score for its Location compared to its other aspects. However, Turn 'n Tender Nelspruit has succeeded in its Place aspect, with a 91% satisfaction score.

Place
91%
3pp
Staff
88%
4pp
Service
87%
2pp
Food and Drinks
82%
3pp
Pricing
48%
10pp
Location
0%
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Turn 'n Tender Nelspruit Food and Drinks

Turn 'n Tender Nelspruit is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 85% last year to 82% this year.

Turn 'n Tender Nelspruit Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

14 of 31
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Turn 'n Tender Nelspruit Food Quality

Feb '23Jan '24

South Africa

Turn 'n Tender Nelspruit is struggling to meet customer expectations, with a 6% decrease in satisfaction in Food Quality aspect, falling from 78% last year to 72% this year.

Satisfaction Score

72%
6pp

Aspect Rank

1 of 31
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Turn 'n Tender Nelspruit Menu Selection

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 31
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Turn 'n Tender Nelspruit Dishes

Feb '23Jan '24

South Africa

Turn 'n Tender Nelspruit is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 83% last year to 80% this year.

Satisfaction Score

80%
3pp

Aspect Rank

3 of 31
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Turn 'n Tender Nelspruit Drinks

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

21 of 31
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Turn 'n Tender Nelspruit Location

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Turn 'n Tender Nelspruit Parking

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

5 of 30
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Turn 'n Tender Nelspruit Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

4 of 25
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Turn 'n Tender Nelspruit Views and Surroundings

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 23
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Turn 'n Tender Nelspruit Place

Turn 'n Tender Nelspruit is one of the most promising brand to delight customers. Use Realytics to know more

Turn 'n Tender Nelspruit Atmosphere and Décor

Feb '23Jan '24

South Africa

Turn 'n Tender Nelspruit is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

8 of 31
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Turn 'n Tender Nelspruit Cleanliness and Hygiene

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 31
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Turn 'n Tender Nelspruit Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

5 of 25
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Turn 'n Tender Nelspruit Options for different visitors

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 31
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Turn 'n Tender Nelspruit Child-Friendly Conditions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

12 of 26
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Turn 'n Tender Nelspruit Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 28
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Turn 'n Tender Nelspruit Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

17 of 27
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Turn 'n Tender Nelspruit Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

22 of 30
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Turn 'n Tender Nelspruit Pricing

Turn 'n Tender Nelspruit has shown an increase in Pricing, with a jump from 38% last year to an impressive 48% this year.

Turn 'n Tender Nelspruit Price

Feb '23Jan '24

South Africa

Turn 'n Tender Nelspruit continues to evolve, with a 12% increase in customer satisfaction of Price, climbing from 36% last year to 48% this year.

Satisfaction Score

48%
12pp

Aspect Rank

27 of 31
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Turn 'n Tender Nelspruit Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

26 of 26
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Turn 'n Tender Nelspruit Service

Turn 'n Tender Nelspruit is facing challenges in evolving its Service aspect, with a 2% decrease in customer satisfaction, dropping from 89% last year to 87% this year.

Turn 'n Tender Nelspruit Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 28
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Turn 'n Tender Nelspruit Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

29 of 29
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Turn 'n Tender Nelspruit Dining Options

Feb '23Jan '24

South Africa

Turn 'n Tender Nelspruit remains a consumer favourite, maintaining a consistent 90% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

90%

Aspect Rank

6 of 31
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Turn 'n Tender Nelspruit Online Facilities

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

20 of 27
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Turn 'n Tender Nelspruit Waiting Time

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

24 of 31
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Turn 'n Tender Nelspruit Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 31
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Turn 'n Tender Nelspruit Staff

Turn 'n Tender Nelspruit has successfully improved guest experience, as their "Staff" satisfaction score jumped from 84% last year to an 88% this year.

Turn 'n Tender Nelspruit Staff Competence

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

6 of 30
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Turn 'n Tender Nelspruit Staff Friendliness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

7 of 31
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Turn 'n Tender Nelspruit Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

1 of 30
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Turn 'n Tender Nelspruit Staff Members

Feb '23Jan '24

South Africa

Turn 'n Tender Nelspruit continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 74% to 75% this year.

Satisfaction Score

75%
1pp

Aspect Rank

5 of 31
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