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Reporting period: Jul '23Jun '24

Turn 'n Tender Nelspruit Overview

10-100 Places
Restaurant

Brand Satisfaction

84%
2pp

Country Rank

South Africa
15 of 46

Category Rank

Restaurant
7 of 30

Rating Score

4.1

Sales Power

Sales Index

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Turn 'n Tender Nelspruit Brand Profile

Jul '23Jun '24

South Africa

Turn 'n Tender Nelspruit has a much lower satisfaction score for its Pricing compared to its other aspects. However, Turn 'n Tender Nelspruit has succeeded in its Place aspect, with a 86% satisfaction score.

Place
86%
1pp
Staff
86%
4pp
Service
84%
6pp
Food and Drinks
83%
2pp
Pricing
51%
9pp
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Turn 'n Tender Nelspruit Satisfaction Trend

Jan '24Jun '24

South Africa

Turn 'n Tender Nelspruit's brand satisfaction has decreased compared to previous month and now stands at 74%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Turn 'n Tender Nelspruit Food and Drinks

Turn 'n Tender Nelspruit is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 85% last year to 83% this year.

Turn 'n Tender Nelspruit Food Quality

Jul '23Jun '24

South Africa

Turn 'n Tender Nelspruit has shown an increase in Food Quality, with a jump from 74% last year to an impressive 75% this year.

Satisfaction Score

75%
1pp

Aspect Rank

2 of 30
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Turn 'n Tender Nelspruit Dishes

Jul '23Jun '24

South Africa

Turn 'n Tender Nelspruit is struggling to meet customer expectations, with a 4% decrease in satisfaction in Dishes aspect, falling from 82% last year to 78% this year.

Satisfaction Score

78%
4pp

Aspect Rank

6 of 30
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Turn 'n Tender Nelspruit Place

Turn 'n Tender Nelspruit continues to evolve, with a 1% increase in customer satisfaction of Place, climbing from 85% last year to 86% this year.

Turn 'n Tender Nelspruit Atmosphere and Décor

Jul '23Jun '24

South Africa

Use Realytics to know more about Turn 'n Tender Nelspruitlink

Satisfaction Score

Aspect Rank

18 of 30
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Turn 'n Tender Nelspruit Pricing

Turn 'n Tender Nelspruit has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 42% last year to an 51% this year.

Turn 'n Tender Nelspruit Price

Jul '23Jun '24

South Africa

Turn 'n Tender Nelspruit continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 37% to 52% this year.

Satisfaction Score

52%
15pp

Aspect Rank

26 of 30
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Turn 'n Tender Nelspruit Service

Turn 'n Tender Nelspruit is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 90% last year to 84% this year.

Turn 'n Tender Nelspruit Dining Options

Jul '23Jun '24

South Africa

Turn 'n Tender Nelspruit is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

2 of 30
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Turn 'n Tender Nelspruit Staff

Turn 'n Tender Nelspruit is facing challenges in evolving its Staff aspect, with a 4% decrease in customer satisfaction, dropping from 90% last year to 86% this year.

Turn 'n Tender Nelspruit Staff Friendliness

Jul '23Jun '24

South Africa

Turn 'n Tender Nelspruit is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

8 of 30
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Turn 'n Tender Nelspruit Staff Attentiveness

Jul '23Jun '24

South Africa

Turn 'n Tender Nelspruit remains a consumer favourite, maintaining a consistent 83% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

3 of 30
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Turn 'n Tender Nelspruit Staff Members

Jul '23Jun '24

South Africa

Turn 'n Tender Nelspruit is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Staff Members aspect satisfaction score, dropping from 83% to 73% this year.

Satisfaction Score

73%
10pp

Aspect Rank

9 of 30
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