The Grillhouse Brand Profile
Jul '23 — Jun '24
South Africa
The Grillhouse has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Grillhouse has succeeded in its Location aspect, with a 97% satisfaction score.
The Grillhouse Satisfaction Trend
Jan '24 — Jun '24
South Africa
The Grillhouse's brand satisfaction has decreased compared to previous month and now stands at 93%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
The Grillhouse Food and Drinks
The Grillhouse is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 91% last year to 88% this year.
The Grillhouse Food Quality
Jul '23 — Jun '24
South Africa
The Grillhouse is struggling to meet customer expectations, with a 9% decrease in satisfaction in Food Quality aspect, falling from 76% last year to 67% this year.
Satisfaction Score
Aspect Rank
The Grillhouse Menu Selection
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The Grillhouse Dishes
Jul '23 — Jun '24
South Africa
The Grillhouse is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 88% last year to 84% this year.
Satisfaction Score
Aspect Rank
The Grillhouse Drinks
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The Grillhouse Location
Use Realytics to know more about The Grillhouse
Satisfaction Score
Aspect Rank
The Grillhouse Conveniently Situated
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The Grillhouse Views and Surroundings
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The Grillhouse Place
The Grillhouse is struggling to meet customer expectations. Use Realytics to know why
The Grillhouse Atmosphere and Décor
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The Grillhouse Options for different visitors
Jul '23 — Jun '24
South Africa
The Grillhouse remains a consumer favourite, maintaining a consistent 87% satisfaction score in Options for different visitors aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The Grillhouse Pricing
The Grillhouse is facing challenges in evolving its Pricing aspect, with a 4% decrease in customer satisfaction, dropping from 87% last year to 83% this year.
The Grillhouse Price
Jul '23 — Jun '24
South Africa
The Grillhouse is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Price aspect satisfaction score, dropping from 86% to 82% this year.
Satisfaction Score
Aspect Rank
The Grillhouse Service
The Grillhouse has shown an increase in Service, with a jump from 84% last year to an impressive 88% this year.
The Grillhouse Dining Options
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The Grillhouse Staff
The Grillhouse continues to evolve, with a 4% increase in customer satisfaction of Staff, climbing from 80% last year to 84% this year.
The Grillhouse Staff Friendliness
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The Grillhouse Staff Members
Jul '23 — Jun '24
South Africa
The Grillhouse is losing some of its appeal, with a concerning 11% decrease in satisfaction for Staff Members dropping from 76% last year to 65% this year.
Satisfaction Score
Aspect Rank
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