The Burger Joint Brand Profile
Jul '23 — Jun '24
South Africa
The Burger Joint has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Burger Joint has succeeded in its Staff aspect, with a 96% satisfaction score.
The Burger Joint Satisfaction Trend
Jan '24 — Jun '24
South Africa
The Burger Joint's brand satisfaction has decreased compared to previous month and now stands at 94%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
The Burger Joint Food and Drinks
The Burger Joint is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 92% last year to 89% this year.
The Burger Joint Food Quality
Jul '23 — Jun '24
South Africa
The Burger Joint is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 64% last year to 56% this year.
Satisfaction Score
Aspect Rank
The Burger Joint Menu Selection
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The Burger Joint Dishes
Jul '23 — Jun '24
South Africa
The Burger Joint is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 88% last year to 83% this year.
Satisfaction Score
Aspect Rank
The Burger Joint Drinks
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The Burger Joint Location
The Burger Joint is one of the most promising brand to delight customers. Use Realytics to know more
The Burger Joint Views and Surroundings
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The Burger Joint Place
The Burger Joint is struggling to meet customer expectations. Use Realytics to know why
The Burger Joint Atmosphere and Décor
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The Burger Joint Options for different visitors
Jul '23 — Jun '24
South Africa
The Burger Joint is facing challenges in evolving its Options for different visitors aspect, with a 8% decrease in customer satisfaction, dropping from 94% last year to 86% this year.
Satisfaction Score
Aspect Rank
The Burger Joint Comfort
Jul '23 — Jun '24
South Africa
The Burger Joint is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Comfort aspect satisfaction score, dropping from 50% to 44% this year.
Satisfaction Score
Aspect Rank
The Burger Joint Dining Area
Jul '23 — Jun '24
South Africa
The Burger Joint has shown an increase in Dining Area, with a jump from 71% last year to an impressive 73% this year.
Satisfaction Score
Aspect Rank
The Burger Joint Pricing
The Burger Joint is losing some of its appeal, with a concerning 1% decrease in satisfaction for Pricing dropping from 78% last year to 77% this year.
The Burger Joint Price
Jul '23 — Jun '24
South Africa
The Burger Joint continues to evolve, with a 3% increase in customer satisfaction of Price, climbing from 70% last year to 73% this year.
Satisfaction Score
Aspect Rank
The Burger Joint Service
The Burger Joint is one of the most promising brand to delight customers. Use Realytics to know more
The Burger Joint Dining Options
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The Burger Joint Waiting Time
Jul '23 — Jun '24
South Africa
The Burger Joint has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 59% last year to an 66% this year.
Satisfaction Score
Aspect Rank
The Burger Joint Order Processing
Jul '23 — Jun '24
South Africa
The Burger Joint continues to improve, with a notable increase in customer satisfaction for their Order Processing aspect, rising from 50% to 57% this year.
Satisfaction Score
Aspect Rank
The Burger Joint Staff
The Burger Joint is struggling to meet customer expectations. Use Realytics to know why
The Burger Joint Staff Competence
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The Burger Joint Staff Friendliness
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The Burger Joint Staff Attentiveness
Jul '23 — Jun '24
South Africa
The Burger Joint remains a consumer favourite, maintaining a consistent 90% satisfaction score in Staff Attentiveness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The Burger Joint Staff Members
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
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