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Reporting period: Aug '23Jul '24

The Breakfast Room Overview

<10 Places
Restaurant

Brand Satisfaction

88%
3pp

Country Rank

South Africa
103 of 258

Category Rank

Restaurant
68 of 173

Rating Score

4.2

Sales Power

Sales Index

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The Breakfast Room Brand Profile

Aug '23Jul '24

South Africa

The Breakfast Room has a much lower satisfaction score for its Service compared to its other aspects. However, The Breakfast Room has succeeded in its Location aspect, with a 100% satisfaction score.

Location
100%
Place
91%
2pp
Food and Drinks
90%
4pp
Staff
88%
6pp
Pricing
86%
Service
72%
1pp
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The Breakfast Room Satisfaction Trend

Feb '24Jul '24

South Africa

The Breakfast Room's brand satisfaction has decreased compared to previous month and now stands at 74%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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The Breakfast Room Food and Drinks

The Breakfast Room has shown an increase in Food and Drinks, with a jump from 86% last year to an impressive 90% this year.

The Breakfast Room Portion Size

Aug '23Jul '24

South Africa

Use Realytics to know more about The Breakfast Roomlink

Satisfaction Score

Aspect Rank

17 of 166
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The Breakfast Room Food Quality

Aug '23Jul '24

South Africa

The Breakfast Room continues to evolve, with a 30% increase in customer satisfaction of Food Quality, climbing from 52% last year to 82% this year.

Satisfaction Score

82%
30pp

Aspect Rank

31 of 173
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The Breakfast Room Menu Selection

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

24 of 172
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The Breakfast Room Dishes

Aug '23Jul '24

South Africa

The Breakfast Room is losing some of its appeal, with a concerning 5% decrease in satisfaction for Dishes dropping from 90% last year to 85% this year.

Satisfaction Score

85%
5pp

Aspect Rank

53 of 173
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The Breakfast Room Drinks

Aug '23Jul '24

South Africa

Use Realytics to know more about The Breakfast Roomlink

Satisfaction Score

Aspect Rank

58 of 165
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The Breakfast Room Location

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The Breakfast Room Parking

Aug '23Jul '24

South Africa

Use Realytics to know more about The Breakfast Roomlink

Satisfaction Score

Aspect Rank

43 of 129
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The Breakfast Room Conveniently Situated

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

80 of 130
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The Breakfast Room Views and Surroundings

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

115 of 148
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The Breakfast Room Place

The Breakfast Room is one of the most promising brand to delight customers. Use Realytics to know more

The Breakfast Room Atmosphere and Décor

Aug '23Jul '24

South Africa

Use Realytics to know more about The Breakfast Roomlink

Satisfaction Score

Aspect Rank

55 of 171
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The Breakfast Room Cleanliness and Hygiene

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

33 of 163
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The Breakfast Room Options for different visitors

Aug '23Jul '24

South Africa

The Breakfast Room remains a consumer favourite, maintaining a consistent 80% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

141 of 172
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The Breakfast Room Comfort

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

119 of 155
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The Breakfast Room Venue Congestion

Aug '23Jul '24

South Africa

The Breakfast Room is still the go-to place for customers, as their Venue Congestion score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

28 of 134
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The Breakfast Room Dining Area

Aug '23Jul '24

South Africa

The Breakfast Room remains a consumer favourite, maintaining a consistent 67% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

85 of 156
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The Breakfast Room Pricing

The Breakfast Room is still the go-to place for customers, as their Pricing score remains high at 86%, consistent with last year's score.

The Breakfast Room Price

Aug '23Jul '24

South Africa

The Breakfast Room has successfully improved guest experience, as their "Price" satisfaction score jumped from 46% last year to an 85% this year.

Satisfaction Score

85%
39pp

Aspect Rank

32 of 172
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The Breakfast Room Promotions

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

65 of 95
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The Breakfast Room Service

The Breakfast Room is struggling to meet customer expectations, with a 1% decrease in satisfaction in Service aspect, falling from 73% last year to 72% this year.

The Breakfast Room Dining Options

Aug '23Jul '24

South Africa

The Breakfast Room remains a consumer favourite, maintaining a consistent 87% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

87%

Aspect Rank

130 of 173
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The Breakfast Room Waiting Time

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

142 of 172
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The Breakfast Room Order Processing

Aug '23Jul '24

South Africa

The Breakfast Room is still the go-to place for customers, as their Order Processing score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

69 of 171
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The Breakfast Room Staff

The Breakfast Room continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 82% to 88% this year.

The Breakfast Room Staff Competence

Aug '23Jul '24

South Africa

Use Realytics to know more about The Breakfast Roomlink

Satisfaction Score

Aspect Rank

62 of 142
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The Breakfast Room Staff Friendliness

Aug '23Jul '24

South Africa

The Breakfast Room is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

90 of 173
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The Breakfast Room Staff Attentiveness

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

38 of 161
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The Breakfast Room Staff Avaliability

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

21 of 50
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The Breakfast Room Staff Members

Aug '23Jul '24

South Africa

The Breakfast Room remains a consumer favourite, maintaining a consistent 73% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

73%

Aspect Rank

98 of 173
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