The 11th Floor Brand Profile
Aug '23 — Jul '24
South Africa
The 11th Floor has a much lower satisfaction score for its Pricing compared to its other aspects. However, The 11th Floor has succeeded in its Location aspect, with a 100% satisfaction score.
The 11th Floor Satisfaction Trend
Feb '24 — Jul '24
South Africa
The 11th Floor's brand satisfaction remains unchanged compared to the previous month and continues to stand at 94%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.
The 11th Floor Food and Drinks
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The 11th Floor Portion Size
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Food Quality
Aug '23 — Jul '24
South Africa
The 11th Floor remains a consumer favourite, maintaining a consistent 68% satisfaction score in Food Quality aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The 11th Floor Menu Selection
Aug '23 — Jul '24
South Africa
The 11th Floor is still the go-to place for customers, as their Menu Selection score remains high at 86%, consistent with last year's score.
Satisfaction Score
Aspect Rank
The 11th Floor Dishes
Aug '23 — Jul '24
South Africa
The 11th Floor has shown an increase in Dishes, with a jump from 61% last year to an impressive 82% this year.
Satisfaction Score
Aspect Rank
The 11th Floor Drinks
Aug '23 — Jul '24
South Africa
The 11th Floor remains a consumer favourite, maintaining a consistent 87% satisfaction score in Drinks aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The 11th Floor Location
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The 11th Floor Conveniently Situated
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Views and Surroundings
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Place
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The 11th Floor Atmosphere and Décor
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Cleanliness and Hygiene
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Restrooms
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Options for different visitors
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Child-Friendly Conditions
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Comfort
Aug '23 — Jul '24
South Africa
The 11th Floor is still the go-to place for customers, as their Comfort score remains high at 31%, consistent with last year's score.
Satisfaction Score
Aspect Rank
The 11th Floor Venue Congestion
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Dining Area
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Pricing
The 11th Floor remains a consumer favourite, maintaining a consistent 49% satisfaction score in Pricing aspect for both this year and last year.
The 11th Floor Price
Aug '23 — Jul '24
South Africa
The 11th Floor is losing some of its appeal, with a concerning 8% decrease in satisfaction for Price dropping from 50% last year to 42% this year.
Satisfaction Score
Aspect Rank
The 11th Floor Promotions
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Service
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The 11th Floor Opening Hours
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Dining Options
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Waiting Time
Aug '23 — Jul '24
South Africa
The 11th Floor is still the go-to place for customers, as their Waiting Time score remains high at 66%, consistent with last year's score.
Satisfaction Score
Aspect Rank
The 11th Floor Order Processing
Aug '23 — Jul '24
South Africa
The 11th Floor remains a consumer favourite, maintaining a consistent 61% satisfaction score in Order Processing aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The 11th Floor Staff
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The 11th Floor Staff Competence
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Staff Friendliness
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Staff Attentiveness
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Staff Members
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
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