The 11th Floor Brand Profile
Jul '23 — Jun '24
South Africa
The 11th Floor has a much lower satisfaction score for its Pricing compared to its other aspects. However, The 11th Floor has succeeded in its Location aspect, with a 100% satisfaction score.
The 11th Floor Satisfaction Trend
Jan '24 — Jun '24
South Africa
The 11th Floor's brand satisfaction has decreased compared to previous month and now stands at 95%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
The 11th Floor Food and Drinks
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The 11th Floor Food Quality
Jul '23 — Jun '24
South Africa
The 11th Floor remains a consumer favourite, maintaining a consistent 68% satisfaction score in Food Quality aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The 11th Floor Menu Selection
Jul '23 — Jun '24
South Africa
The 11th Floor is still the go-to place for customers, as their Menu Selection score remains high at 83%, consistent with last year's score.
Satisfaction Score
Aspect Rank
The 11th Floor Dishes
Jul '23 — Jun '24
South Africa
The 11th Floor has shown an increase in Dishes, with a jump from 59% last year to an impressive 80% this year.
Satisfaction Score
Aspect Rank
The 11th Floor Drinks
Jul '23 — Jun '24
South Africa
The 11th Floor remains a consumer favourite, maintaining a consistent 86% satisfaction score in Drinks aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The 11th Floor Location
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The 11th Floor Conveniently Situated
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Views and Surroundings
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Place
The 11th Floor is one of the most promising brand to delight customers. Use Realytics to know more
The 11th Floor Atmosphere and Décor
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Options for different visitors
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Comfort
Jul '23 — Jun '24
South Africa
The 11th Floor is still the go-to place for customers, as their Comfort score remains high at 27%, consistent with last year's score.
Satisfaction Score
Aspect Rank
The 11th Floor Pricing
The 11th Floor remains a consumer favourite, maintaining a consistent 55% satisfaction score in Pricing aspect for both this year and last year.
The 11th Floor Price
Jul '23 — Jun '24
South Africa
The 11th Floor is losing some of its appeal, with a concerning 13% decrease in satisfaction for Price dropping from 61% last year to 48% this year.
Satisfaction Score
Aspect Rank
The 11th Floor Service
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The 11th Floor Dining Options
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Waiting Time
Jul '23 — Jun '24
South Africa
The 11th Floor is still the go-to place for customers, as their Waiting Time score remains high at 65%, consistent with last year's score.
Satisfaction Score
Aspect Rank
The 11th Floor Order Processing
Jul '23 — Jun '24
South Africa
The 11th Floor remains a consumer favourite, maintaining a consistent 67% satisfaction score in Order Processing aspect for both this year and last year.
Satisfaction Score
Aspect Rank
The 11th Floor Staff
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The 11th Floor Staff Competence
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Staff Friendliness
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Staff Attentiveness
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
The 11th Floor Staff Members
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
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