Starbucks Overview

Starbucks is struggling to meet customer expectations, with a 10% decrease in satisfaction in Food Quality aspect, falling from 40% last year to 30% this year.

Starbucks is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 66% last year to 48% this year.

Starbucks is facing challenges in evolving its Drinks aspect, with a 7% decrease in customer satisfaction, dropping from 82% last year to 75% this year.

Starbucks is losing some of its appeal, with a concerning 23% decrease in satisfaction for Cleanliness and Hygiene dropping from 78% last year to 55% this year.

Starbucks is still the go-to place for customers, as their Options for different visitors score remains high at 82%, consistent with last year's score.

Starbucks remains a consumer favourite, maintaining a consistent 67% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Starbucks remains a consumer favourite, maintaining a consistent 25% satisfaction score in Venue Congestion aspect for both this year and last year.

Starbucks is struggling to meet customer expectations, with a 11% decrease in satisfaction in Dining Area aspect, falling from 79% last year to 68% this year.

Starbucks is still the go-to place for customers, as their Opening Hours score remains high at 75%, consistent with last year's score.

Starbucks is losing some of its appeal, with a concerning 3% decrease in satisfaction for Waiting Time dropping from 52% last year to 49% this year.

Starbucks remains a consumer favourite, maintaining a consistent 80% satisfaction score in Staff Competence aspect for both this year and last year.

Starbucks is facing challenges in evolving its Staff Friendliness aspect, with a 1% decrease in customer satisfaction, dropping from 83% last year to 82% this year.

Starbucks remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Avaliability aspect for both this year and last year.

Starbucks is still the go-to place for customers, as their Staff Members score remains high at 34%, consistent with last year's score.