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Reporting period: Jul '23Jun '24

Simply Asia Ballito Overview

10-100 Places
Restaurant

Brand Satisfaction

72%
1pp

Country Rank

South Africa
32 of 46

Category Rank

Restaurant
20 of 30

Rating Score

3.4

Sales Power

Sales Index

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Simply Asia Ballito Brand Profile

Jul '23Jun '24

South Africa

Simply Asia Ballito has a much lower satisfaction score for its Service compared to its other aspects. However, Simply Asia Ballito has succeeded in its Place aspect, with a 81% satisfaction score.

Place
81%
13pp
Food and Drinks
75%
2pp
Staff
70%
5pp
Pricing
70%
8pp
Service
62%
2pp
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Simply Asia Ballito Satisfaction Trend

Jan '24Jun '24

South Africa

Simply Asia Ballito's brand satisfaction has increased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Simply Asia Ballito Food and Drinks

Simply Asia Ballito has shown an increase in Food and Drinks, with a jump from 73% last year to an impressive 75% this year.

Simply Asia Ballito Food Quality

Jul '23Jun '24

South Africa

Simply Asia Ballito continues to evolve, with a 7% increase in customer satisfaction of Food Quality, climbing from 37% last year to 44% this year.

Satisfaction Score

44%
7pp

Aspect Rank

17 of 30
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Simply Asia Ballito Dishes

Jul '23Jun '24

South Africa

Simply Asia Ballito is losing some of its appeal, with a concerning 3% decrease in satisfaction for Dishes dropping from 61% last year to 58% this year.

Satisfaction Score

58%
3pp

Aspect Rank

24 of 30
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Simply Asia Ballito Drinks

Jul '23Jun '24

South Africa

Use Realytics to know more about Simply Asia Ballitolink

Satisfaction Score

Aspect Rank

1 of 30
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Satisfaction Score

Aspect Rank

1 of 19
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Simply Asia Ballito Place

Simply Asia Ballito has successfully improved guest experience, as their "Place" satisfaction score jumped from 68% last year to an 81% this year.

Simply Asia Ballito Atmosphere and Décor

Jul '23Jun '24

South Africa

Simply Asia Ballito is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

14 of 30
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Simply Asia Ballito Pricing

Simply Asia Ballito continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 62% to 70% this year.

Simply Asia Ballito Price

Jul '23Jun '24

South Africa

Simply Asia Ballito has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Price rising from 63% to 69% this year.

Satisfaction Score

69%
6pp

Aspect Rank

14 of 30
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Simply Asia Ballito Service

Simply Asia Ballito has shown an increase in Service, with a jump from 60% last year to an impressive 62% this year.

Simply Asia Ballito Dining Options

Jul '23Jun '24

South Africa

Simply Asia Ballito is struggling to meet customer expectations, with a 12% decrease in satisfaction in Dining Options aspect, falling from 70% last year to 58% this year.

Satisfaction Score

58%
12pp

Aspect Rank

19 of 30
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Simply Asia Ballito Waiting Time

Jul '23Jun '24

South Africa

Simply Asia Ballito is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 28% last year to 25% this year.

Satisfaction Score

25%
3pp

Aspect Rank

14 of 30
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Simply Asia Ballito Order Processing

Jul '23Jun '24

South Africa

Simply Asia Ballito is facing challenges in evolving its Order Processing aspect, with a 6% decrease in customer satisfaction, dropping from 42% last year to 36% this year.

Satisfaction Score

36%
6pp

Aspect Rank

4 of 30
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Simply Asia Ballito Staff

Simply Asia Ballito is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Staff aspect satisfaction score, dropping from 75% to 70% this year.

Simply Asia Ballito Staff Friendliness

Jul '23Jun '24

South Africa

Simply Asia Ballito is losing some of its appeal, with a concerning 1% decrease in satisfaction for Staff Friendliness dropping from 84% last year to 83% this year.

Satisfaction Score

83%
1pp

Aspect Rank

23 of 30
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Simply Asia Ballito Staff Members

Jul '23Jun '24

South Africa

Simply Asia Ballito remains a consumer favourite, maintaining a consistent 67% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

12 of 30
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