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Reporting period: Jul '23Jun '24

Sevruga Restaurant Overview

<10 Places
Bar and Pub

Brand Satisfaction

75%
4pp

Country Rank

South Africa
231 of 269

Category Rank

Bar and Pub
39 of 47

Rating Score

3.7

Sales Power

Sales Index

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Sevruga Restaurant Brand Profile

Jul '23Jun '24

South Africa

Sevruga Restaurant has a much lower satisfaction score for its Pricing compared to its other aspects. However, Sevruga Restaurant has succeeded in its Staff aspect, with a 87% satisfaction score.

Staff
87%
22pp
Place
80%
6pp
Food and Drinks
78%
6pp
Service
66%
8pp
Pricing
30%
18pp
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Sevruga Restaurant Satisfaction Trend

Jan '24Jun '24

South Africa

Sevruga Restaurant's brand satisfaction has increased compared to previous month and now stands at 89%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Sevruga Restaurant Food and Drinks

Sevruga Restaurant is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 84% last year to 78% this year.

Sevruga Restaurant Food Quality

Jul '23Jun '24

South Africa

Sevruga Restaurant is struggling to meet customer expectations, with a 4% decrease in satisfaction in Food Quality aspect, falling from 53% last year to 49% this year.

Satisfaction Score

49%
4pp

Aspect Rank

24 of 47
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Sevruga Restaurant Dishes

Jul '23Jun '24

South Africa

Sevruga Restaurant is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 85% last year to 78% this year.

Satisfaction Score

78%
7pp

Aspect Rank

24 of 47
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Sevruga Restaurant Place

Sevruga Restaurant is facing challenges in evolving its Place aspect, with a 6% decrease in customer satisfaction, dropping from 86% last year to 80% this year.

Sevruga Restaurant Atmosphere and Décor

Jul '23Jun '24

South Africa

Sevruga Restaurant is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

29 of 47
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Sevruga Restaurant Pricing

Sevruga Restaurant is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Pricing aspect satisfaction score, dropping from 48% to 30% this year.

Sevruga Restaurant Price

Jul '23Jun '24

South Africa

Sevruga Restaurant is losing some of its appeal, with a concerning 18% decrease in satisfaction for Price dropping from 45% last year to 27% this year.

Satisfaction Score

27%
18pp

Aspect Rank

43 of 47
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Sevruga Restaurant Service

Sevruga Restaurant is struggling to meet customer expectations, with a 8% decrease in satisfaction in Service aspect, falling from 74% last year to 66% this year.

Sevruga Restaurant Staff

Sevruga Restaurant has shown an increase in Staff, with a jump from 65% last year to an impressive 87% this year.

Sevruga Restaurant Staff Friendliness

Jul '23Jun '24

South Africa

Use Realytics to know more about Sevruga Restaurantlink

Satisfaction Score

Aspect Rank

19 of 47
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Sevruga Restaurant Staff Members

Jul '23Jun '24

South Africa

Sevruga Restaurant continues to evolve, with a 36% increase in customer satisfaction of Staff Members, climbing from 43% last year to 79% this year.

Satisfaction Score

79%
36pp

Aspect Rank

16 of 47
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