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Reporting period: Aug '23Jul '24

Sevruga Restaurant Overview

<10 Places
Bar and Pub

Brand Satisfaction

74%
5pp

Country Rank

South Africa
225 of 258

Category Rank

Bar and Pub
37 of 44

Rating Score

3.7

Sales Power

Sales Index

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Sevruga Restaurant Brand Profile

Aug '23Jul '24

South Africa

Sevruga Restaurant has a much lower satisfaction score for its Pricing compared to its other aspects. However, Sevruga Restaurant has succeeded in its Staff aspect, with a 84% satisfaction score.

Staff
84%
17pp
Place
78%
7pp
Food and Drinks
77%
6pp
Service
65%
8pp
Pricing
29%
22pp
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Sevruga Restaurant Satisfaction Trend

Feb '24Jul '24

South Africa

Sevruga Restaurant's brand satisfaction has decreased compared to previous month and now stands at 78%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Sevruga Restaurant Food and Drinks

Sevruga Restaurant is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 83% last year to 77% this year.

Sevruga Restaurant Portion Size

Aug '23Jul '24

South Africa

Sevruga Restaurant remains a consumer favourite, maintaining a consistent 70% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

70%

Aspect Rank

22 of 42
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Sevruga Restaurant Food Quality

Aug '23Jul '24

South Africa

Sevruga Restaurant is still the go-to place for customers, as their Food Quality score remains high at 51%, consistent with last year's score.

Satisfaction Score

51%

Aspect Rank

24 of 44
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Sevruga Restaurant Menu Selection

Aug '23Jul '24

South Africa

Use Realytics to know more about Sevruga Restaurantlink

Satisfaction Score

Aspect Rank

14 of 44
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Sevruga Restaurant Dishes

Aug '23Jul '24

South Africa

Sevruga Restaurant is struggling to meet customer expectations, with a 10% decrease in satisfaction in Dishes aspect, falling from 86% last year to 76% this year.

Satisfaction Score

76%
10pp

Aspect Rank

25 of 44
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Sevruga Restaurant Drinks

Aug '23Jul '24

South Africa

Sevruga Restaurant remains a consumer favourite, maintaining a consistent 72% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

72%

Aspect Rank

39 of 44
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Sevruga Restaurant Place

Sevruga Restaurant is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 85% last year to 78% this year.

Sevruga Restaurant Atmosphere and Décor

Aug '23Jul '24

South Africa

Sevruga Restaurant is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

28 of 44
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Sevruga Restaurant Cleanliness and Hygiene

Aug '23Jul '24

South Africa

Sevruga Restaurant is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 60%, consistent with last year's score.

Satisfaction Score

60%

Aspect Rank

23 of 43
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Sevruga Restaurant Restrooms

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

10 of 25
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Sevruga Restaurant Options for different visitors

Aug '23Jul '24

South Africa

Sevruga Restaurant remains a consumer favourite, maintaining a consistent 75% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

39 of 44
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Sevruga Restaurant Child-Friendly Conditions

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

11 of 32
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Sevruga Restaurant Comfort

Aug '23Jul '24

South Africa

Sevruga Restaurant is still the go-to place for customers, as their Comfort score remains high at 45%, consistent with last year's score.

Satisfaction Score

45%

Aspect Rank

14 of 42
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Sevruga Restaurant Venue Congestion

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

28 of 37
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Sevruga Restaurant Dining Area

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

5 of 43
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Sevruga Restaurant Work and study friendly

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 6
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Sevruga Restaurant Pricing

Sevruga Restaurant is facing challenges in evolving its Pricing aspect, with a 22% decrease in customer satisfaction, dropping from 51% last year to 29% this year.

Sevruga Restaurant Price

Aug '23Jul '24

South Africa

Sevruga Restaurant is facing challenges in maintaining its customer experience, with a noticeable 15% decrease in their Price aspect satisfaction score, dropping from 44% to 29% this year.

Satisfaction Score

29%
15pp

Aspect Rank

39 of 44
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Sevruga Restaurant Service

Sevruga Restaurant is losing some of its appeal, with a concerning 8% decrease in satisfaction for Service dropping from 73% last year to 65% this year.

Sevruga Restaurant Billing and Payment

Aug '23Jul '24

South Africa

Use Realytics to know more about Sevruga Restaurantlink

Satisfaction Score

Aspect Rank

15 of 30
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Sevruga Restaurant Dining Options

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

22 of 44
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Sevruga Restaurant Waiting Time

Aug '23Jul '24

South Africa

Sevruga Restaurant remains a consumer favourite, maintaining a consistent 37% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

37%

Aspect Rank

22 of 44
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Sevruga Restaurant Order Processing

Aug '23Jul '24

South Africa

Sevruga Restaurant is still the go-to place for customers, as their Order Processing score remains high at 40%, consistent with last year's score.

Satisfaction Score

40%

Aspect Rank

26 of 44
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Sevruga Restaurant Staff

Sevruga Restaurant has shown an increase in Staff, with a jump from 67% last year to an impressive 84% this year.

Sevruga Restaurant Staff Competence

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 38
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Sevruga Restaurant Staff Friendliness

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

19 of 44
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Sevruga Restaurant Staff Attentiveness

Aug '23Jul '24

South Africa

Sevruga Restaurant remains a consumer favourite, maintaining a consistent 88% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

18 of 42
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Sevruga Restaurant Staff Members

Aug '23Jul '24

South Africa

Sevruga Restaurant continues to evolve, with a 27% increase in customer satisfaction of Staff Members, climbing from 47% last year to 74% this year.

Satisfaction Score

74%
27pp

Aspect Rank

19 of 44
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