Seattle Coffee Company Brand Profile
Jul '23 — Jun '24
South Africa
Seattle Coffee Company has a much lower satisfaction score for its Pricing compared to its other aspects. However, Seattle Coffee Company has succeeded in its Food and Drinks aspect, with a 88% satisfaction score.
Seattle Coffee Company Satisfaction Trend
Jan '24 — Jun '24
South Africa
Seattle Coffee Company's brand satisfaction has increased compared to previous month and now stands at 89%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Seattle Coffee Company Food and Drinks
Seattle Coffee Company is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 93% last year to 88% this year.
Seattle Coffee Company Food Quality
Jul '23 — Jun '24
South Africa
Seattle Coffee Company is struggling to meet customer expectations, with a 16% decrease in satisfaction in Food Quality aspect, falling from 67% last year to 51% this year.
Satisfaction Score
Aspect Rank
Seattle Coffee Company Menu Selection
Jul '23 — Jun '24
South Africa
Seattle Coffee Company is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 90% last year to 79% this year.
Satisfaction Score
Aspect Rank
Seattle Coffee Company Dishes
Jul '23 — Jun '24
South Africa
Seattle Coffee Company is facing challenges in evolving its Dishes aspect, with a 16% decrease in customer satisfaction, dropping from 93% last year to 77% this year.
Satisfaction Score
Aspect Rank
Seattle Coffee Company Drinks
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Seattle Coffee Company Location
Seattle Coffee Company is facing challenges in maintaining its customer experience, with a noticeable 17% decrease in their Location aspect satisfaction score, dropping from 89% to 72% this year.
Seattle Coffee Company Parking
Jul '23 — Jun '24
South Africa
Seattle Coffee Company is losing some of its appeal, with a concerning 18% decrease in satisfaction for Parking dropping from 77% last year to 59% this year.
Satisfaction Score
Aspect Rank
Seattle Coffee Company Place
Seattle Coffee Company has shown an increase in Place, with a jump from 79% last year to an impressive 80% this year.
Seattle Coffee Company Atmosphere and Décor
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Seattle Coffee Company Cleanliness and Hygiene
Jul '23 — Jun '24
South Africa
Seattle Coffee Company continues to evolve, with a 1% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 72% last year to 73% this year.
Satisfaction Score
Aspect Rank
Seattle Coffee Company Comfort
Jul '23 — Jun '24
South Africa
Seattle Coffee Company has successfully improved guest experience, as their "Comfort" satisfaction score jumped from 36% last year to an 52% this year.
Satisfaction Score
Aspect Rank
Seattle Coffee Company Dining Area
Jul '23 — Jun '24
South Africa
Seattle Coffee Company is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dining Area aspect, falling from 69% last year to 68% this year.
Satisfaction Score
Aspect Rank
Seattle Coffee Company Pricing
Seattle Coffee Company is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 63% last year to 55% this year.
Seattle Coffee Company Price
Jul '23 — Jun '24
South Africa
Seattle Coffee Company is facing challenges in evolving its Price aspect, with a 3% decrease in customer satisfaction, dropping from 57% last year to 54% this year.
Satisfaction Score
Aspect Rank
Seattle Coffee Company Service
Seattle Coffee Company is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Service aspect satisfaction score, dropping from 80% to 77% this year.
Seattle Coffee Company Dining Options
Jul '23 — Jun '24
South Africa
Seattle Coffee Company is losing some of its appeal, with a concerning 11% decrease in satisfaction for Dining Options dropping from 91% last year to 80% this year.
Satisfaction Score
Aspect Rank
Seattle Coffee Company Waiting Time
Jul '23 — Jun '24
South Africa
Seattle Coffee Company continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 63% to 70% this year.
Satisfaction Score
Aspect Rank
Seattle Coffee Company Staff
Seattle Coffee Company is struggling to meet customer expectations, with a 5% decrease in satisfaction in Staff aspect, falling from 86% last year to 81% this year.
Seattle Coffee Company Staff Friendliness
Jul '23 — Jun '24
South Africa
Seattle Coffee Company is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 90% last year to 86% this year.
Satisfaction Score
Aspect Rank
Seattle Coffee Company Staff Members
Jul '23 — Jun '24
South Africa
Seattle Coffee Company is facing challenges in evolving its Staff Members aspect, with a 16% decrease in customer satisfaction, dropping from 79% last year to 63% this year.
Satisfaction Score
Aspect Rank
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