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Reporting period: Jul '23Jun '24

Salsa Mexican Grill Overview

10-100 Places
Restaurant

Brand Satisfaction

84%
3pp

Country Rank

South Africa
14 of 46

Category Rank

Restaurant
6 of 30

Rating Score

4.1

Sales Power

Sales Index

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Salsa Mexican Grill Brand Profile

Jul '23Jun '24

South Africa

Salsa Mexican Grill has a much lower satisfaction score for its Pricing compared to its other aspects. However, Salsa Mexican Grill has succeeded in its Place aspect, with a 93% satisfaction score.

Place
93%
4pp
Staff
85%
Food and Drinks
82%
Service
82%
Pricing
60%
30pp
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Salsa Mexican Grill Satisfaction Trend

Jan '24Jun '24

South Africa

Salsa Mexican Grill's brand satisfaction has decreased compared to previous month and now stands at 77%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Salsa Mexican Grill Food and Drinks

Salsa Mexican Grill remains a consumer favourite, maintaining a consistent 82% satisfaction score in Food and Drinks aspect for both this year and last year.

Salsa Mexican Grill Food Quality

Jul '23Jun '24

South Africa

Salsa Mexican Grill has shown an increase in Food Quality, with a jump from 27% last year to an impressive 48% this year.

Satisfaction Score

48%
21pp

Aspect Rank

13 of 30
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Salsa Mexican Grill Dishes

Jul '23Jun '24

South Africa

Salsa Mexican Grill is losing some of its appeal, with a concerning 5% decrease in satisfaction for Dishes dropping from 72% last year to 67% this year.

Satisfaction Score

67%
5pp

Aspect Rank

20 of 30
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Satisfaction Score

Aspect Rank

4 of 30
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Salsa Mexican Grill Place

Salsa Mexican Grill is one of the most promising brand to delight customers. Use Realytics to know more

Salsa Mexican Grill Atmosphere and Décor

Jul '23Jun '24

South Africa

Use Realytics to know more about Salsa Mexican Grilllink

Satisfaction Score

Aspect Rank

8 of 30
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Salsa Mexican Grill Options for different visitors

Jul '23Jun '24

South Africa

Use Realytics to know more about Salsa Mexican Grilllink

Satisfaction Score

Aspect Rank

1 of 30
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Salsa Mexican Grill Pricing

Salsa Mexican Grill continues to evolve, with a 30% increase in customer satisfaction of Pricing, climbing from 30% last year to 60% this year.

Salsa Mexican Grill Price

Jul '23Jun '24

South Africa

Salsa Mexican Grill has successfully improved guest experience, as their "Price" satisfaction score jumped from 26% last year to an 50% this year.

Satisfaction Score

50%
24pp

Aspect Rank

27 of 30
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Salsa Mexican Grill Service

Salsa Mexican Grill is still the go-to place for customers, as their Service score remains high at 82%, consistent with last year's score.

Salsa Mexican Grill Staff

Salsa Mexican Grill remains a consumer favourite, maintaining a consistent 85% satisfaction score in Staff aspect for both this year and last year.

Salsa Mexican Grill Staff Friendliness

Jul '23Jun '24

South Africa

Salsa Mexican Grill is struggling to meet customer expectations, with a 5% decrease in satisfaction in Staff Friendliness aspect, falling from 90% last year to 85% this year.

Satisfaction Score

85%
5pp

Aspect Rank

20 of 30
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Salsa Mexican Grill Staff Members

Jul '23Jun '24

South Africa

Salsa Mexican Grill continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 71% to 80% this year.

Satisfaction Score

80%
9pp

Aspect Rank

5 of 30
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