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Reporting period: Feb '23Jan '24

Salsa Mexican Grill Overview

10-100 Places
Restaurant

Brand Satisfaction

78%
3pp

Country Rank

South Africa
17 of 45

Category Rank

Restaurant
9 of 31

Rating Score

3.9

Sales Power

Sales Index

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Salsa Mexican Grill Brand Profile

Feb '23Jan '24

South Africa

Salsa Mexican Grill has a much lower satisfaction score for its Location compared to its other aspects. However, Salsa Mexican Grill has succeeded in its Place aspect, with a 90% satisfaction score.

Place
90%
4pp
Food and Drinks
77%
6pp
Service
77%
1pp
Staff
76%
7pp
Pricing
42%
7pp
Location
0%
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Salsa Mexican Grill Food and Drinks

Salsa Mexican Grill is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 83% last year to 77% this year.

Salsa Mexican Grill Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

26 of 31
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Salsa Mexican Grill Food Quality

Feb '23Jan '24

South Africa

Salsa Mexican Grill is struggling to meet customer expectations, with a 1% decrease in satisfaction in Food Quality aspect, falling from 36% last year to 35% this year.

Satisfaction Score

35%
1pp

Aspect Rank

23 of 31
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Salsa Mexican Grill Menu Selection

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

14 of 31
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Salsa Mexican Grill Dishes

Feb '23Jan '24

South Africa

Salsa Mexican Grill is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 79% last year to 73% this year.

Satisfaction Score

73%
6pp

Aspect Rank

12 of 31
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Salsa Mexican Grill Drinks

Feb '23Jan '24

South Africa

Salsa Mexican Grill has shown an increase in Drinks, with a jump from 87% last year to an impressive 88% this year.

Satisfaction Score

88%
1pp

Aspect Rank

3 of 31
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Salsa Mexican Grill Cuisines

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

11 of 19
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Salsa Mexican Grill Location

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Salsa Mexican Grill Parking

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 30
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Salsa Mexican Grill Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 25
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Salsa Mexican Grill Views and Surroundings

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

9 of 23
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Salsa Mexican Grill Place

Salsa Mexican Grill is one of the most promising brand to delight customers. Use Realytics to know more

Salsa Mexican Grill Atmosphere and Décor

Feb '23Jan '24

South Africa

Salsa Mexican Grill is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

13 of 31
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Salsa Mexican Grill Cleanliness and Hygiene

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

18 of 31
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Salsa Mexican Grill Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

6 of 25
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Salsa Mexican Grill Options for different visitors

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

1 of 31
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Salsa Mexican Grill Child-Friendly Conditions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 26
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Salsa Mexican Grill Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

18 of 28
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Salsa Mexican Grill Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

5 of 27
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Salsa Mexican Grill Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

5 of 30
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Salsa Mexican Grill Work and study friendly

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

7 of 18
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Salsa Mexican Grill Pricing

Salsa Mexican Grill is facing challenges in evolving its Pricing aspect, with a 7% decrease in customer satisfaction, dropping from 49% last year to 42% this year.

Salsa Mexican Grill Price

Feb '23Jan '24

South Africa

Salsa Mexican Grill is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Price aspect satisfaction score, dropping from 47% to 35% this year.

Satisfaction Score

35%
12pp

Aspect Rank

29 of 31
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Salsa Mexican Grill Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

5 of 26
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Salsa Mexican Grill Service

Salsa Mexican Grill continues to evolve, with a 1% increase in customer satisfaction of Service, climbing from 76% last year to 77% this year.

Salsa Mexican Grill Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 28
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Salsa Mexican Grill Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

6 of 29
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Salsa Mexican Grill Dining Options

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

25 of 31
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Salsa Mexican Grill Waiting Time

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

25 of 31
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Salsa Mexican Grill Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

20 of 31
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Salsa Mexican Grill Staff

Salsa Mexican Grill is losing some of its appeal, with a concerning 7% decrease in satisfaction for Staff dropping from 83% last year to 76% this year.

Salsa Mexican Grill Staff Competence

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

9 of 30
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Salsa Mexican Grill Staff Friendliness

Feb '23Jan '24

South Africa

Salsa Mexican Grill is struggling to meet customer expectations, with a 10% decrease in satisfaction in Staff Friendliness aspect, falling from 92% last year to 82% this year.

Satisfaction Score

82%
10pp

Aspect Rank

22 of 31
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Salsa Mexican Grill Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

12 of 30
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Salsa Mexican Grill Staff Members

Feb '23Jan '24

South Africa

Salsa Mexican Grill is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 70% last year to 63% this year.

Satisfaction Score

63%
7pp

Aspect Rank

16 of 31
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