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Reporting period: Feb '23Jan '24

Saigon Suzy Cedar Square Overview

<10 Places
Bar and Pub

Brand Satisfaction

91%
4pp

Country Rank

South Africa
16 of 92

Category Rank

Bar and Pub
2 of 11

Rating Score

4.6

Sales Power

Sales Index

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Saigon Suzy Cedar Square Brand Profile

Feb '23Jan '24

South Africa

Saigon Suzy Cedar Square has a much lower satisfaction score for its Pricing compared to its other aspects. However, Saigon Suzy Cedar Square has succeeded in its Staff aspect, with a 92% satisfaction score.

Staff
92%
4pp
Place
92%
2pp
Service
91%
1pp
Food and Drinks
91%
6pp
Location
0%
Pricing
0%
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Saigon Suzy Cedar Square Food and Drinks

Saigon Suzy Cedar Square is one of the most promising brand to delight customers. Use Realytics to know more

Saigon Suzy Cedar Square Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

20 of 26
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Saigon Suzy Cedar Square Food Quality

Feb '23Jan '24

South Africa

Saigon Suzy Cedar Square is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food Quality dropping from 65% last year to 64% this year.

Satisfaction Score

64%
1pp

Aspect Rank

8 of 26
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Saigon Suzy Cedar Square Menu Selection

Feb '23Jan '24

South Africa

Saigon Suzy Cedar Square remains a consumer favourite, maintaining a consistent 89% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

6 of 26
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Saigon Suzy Cedar Square Dishes

Feb '23Jan '24

South Africa

Saigon Suzy Cedar Square has shown an increase in Dishes, with a jump from 80% last year to an impressive 88% this year.

Satisfaction Score

88%
8pp

Aspect Rank

6 of 26
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Satisfaction Score

Aspect Rank

3 of 26
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Saigon Suzy Cedar Square Cuisines

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

8 of 10
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Saigon Suzy Cedar Square Location

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Saigon Suzy Cedar Square Parking

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 18
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Saigon Suzy Cedar Square Views and Surroundings

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

1 of 23
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Saigon Suzy Cedar Square Place

Saigon Suzy Cedar Square is one of the most promising brand to delight customers. Use Realytics to know more

Saigon Suzy Cedar Square Atmosphere and Décor

Feb '23Jan '24

South Africa

Saigon Suzy Cedar Square is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

8 of 26
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Saigon Suzy Cedar Square Cleanliness and Hygiene

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

6 of 26
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Saigon Suzy Cedar Square Options for different visitors

Feb '23Jan '24

South Africa

Saigon Suzy Cedar Square is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

4 of 26
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Saigon Suzy Cedar Square Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

24 of 26
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Saigon Suzy Cedar Square Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

5 of 24
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Saigon Suzy Cedar Square Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

6 of 26
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Saigon Suzy Cedar Square Pricing

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Saigon Suzy Cedar Square Price

Feb '23Jan '24

South Africa

Saigon Suzy Cedar Square continues to evolve, with a 7% increase in customer satisfaction of Price, climbing from 38% last year to 45% this year.

Satisfaction Score

45%
7pp

Aspect Rank

19 of 26
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Saigon Suzy Cedar Square Service

Saigon Suzy Cedar Square is one of the most promising brand to delight customers. Use Realytics to know more

Saigon Suzy Cedar Square Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

8 of 24
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Saigon Suzy Cedar Square Dining Options

Feb '23Jan '24

South Africa

Saigon Suzy Cedar Square has successfully improved guest experience, as their "Dining Options" satisfaction score jumped from 75% last year to an 90% this year.

Satisfaction Score

90%
15pp

Aspect Rank

7 of 26
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Saigon Suzy Cedar Square Waiting Time

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

12 of 26
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Saigon Suzy Cedar Square Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

7 of 26
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Saigon Suzy Cedar Square Staff

Saigon Suzy Cedar Square is struggling to meet customer expectations. Use Realytics to know why

Saigon Suzy Cedar Square Staff Competence

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

5 of 24
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Saigon Suzy Cedar Square Staff Friendliness

Feb '23Jan '24

South Africa

Saigon Suzy Cedar Square is struggling to meet customer expectations, with a 12% decrease in satisfaction in Staff Friendliness aspect, falling from 100% last year to 88% this year.

Satisfaction Score

88%
13pp

Aspect Rank

14 of 26
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Saigon Suzy Cedar Square Staff Attentiveness

Feb '23Jan '24

South Africa

Saigon Suzy Cedar Square is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

1 of 25
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Saigon Suzy Cedar Square Staff Members

Feb '23Jan '24

South Africa

Saigon Suzy Cedar Square is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 94% last year to 87% this year.

Satisfaction Score

87%
7pp

Aspect Rank

5 of 26
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