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Reporting period: Jul '23Jun '24

Saigon Suzy Cedar Square Overview

<10 Places
Bar and Pub

Brand Satisfaction

85%
8pp

Country Rank

South Africa
130 of 269

Category Rank

Bar and Pub
21 of 47

Rating Score

4.4

Sales Power

Sales Index

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Saigon Suzy Cedar Square Brand Profile

Jul '23Jun '24

South Africa

Saigon Suzy Cedar Square has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Saigon Suzy Cedar Square has succeeded in its Service aspect, with a 89% satisfaction score.

Service
89%
5pp
Staff
88%
6pp
Place
86%
9pp
Food and Drinks
86%
5pp
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Saigon Suzy Cedar Square Satisfaction Trend

Jan '24Jun '24

South Africa

Saigon Suzy Cedar Square's brand satisfaction has increased compared to previous month and now stands at 93%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Saigon Suzy Cedar Square Food and Drinks

Saigon Suzy Cedar Square is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 91% last year to 86% this year.

Saigon Suzy Cedar Square Food Quality

Jul '23Jun '24

South Africa

Saigon Suzy Cedar Square is struggling to meet customer expectations, with a 30% decrease in satisfaction in Food Quality aspect, falling from 85% last year to 55% this year.

Satisfaction Score

55%
30pp

Aspect Rank

22 of 47
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Saigon Suzy Cedar Square Dishes

Jul '23Jun '24

South Africa

Saigon Suzy Cedar Square is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 85% last year to 75% this year.

Satisfaction Score

75%
10pp

Aspect Rank

26 of 47
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Satisfaction Score

Aspect Rank

6 of 47
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Saigon Suzy Cedar Square Place

Saigon Suzy Cedar Square is facing challenges in evolving its Place aspect, with a 9% decrease in customer satisfaction, dropping from 95% last year to 86% this year.

Saigon Suzy Cedar Square Atmosphere and Décor

Jul '23Jun '24

South Africa

Saigon Suzy Cedar Square is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

9 of 47
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Saigon Suzy Cedar Square Options for different visitors

Jul '23Jun '24

South Africa

Saigon Suzy Cedar Square is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

11 of 47
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Saigon Suzy Cedar Square Service

Saigon Suzy Cedar Square is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Service aspect satisfaction score, dropping from 94% to 89% this year.

Saigon Suzy Cedar Square Staff

Saigon Suzy Cedar Square is losing some of its appeal, with a concerning 6% decrease in satisfaction for Staff dropping from 94% last year to 88% this year.

Saigon Suzy Cedar Square Staff Members

Jul '23Jun '24

South Africa

Saigon Suzy Cedar Square is struggling to meet customer expectations, with a 5% decrease in satisfaction in Staff Members aspect, falling from 90% last year to 85% this year.

Satisfaction Score

85%
5pp

Aspect Rank

11 of 47
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