Realytics logo

Reporting period: Aug '23Jul '24

RocXiBeach Overview

<10 Places
Restaurant

Brand Satisfaction

90%
1pp

Country Rank

South Africa
71 of 258

Category Rank

Restaurant
44 of 173

Rating Score

4.4

Sales Power

Sales Index

Realytics logo

RocXiBeach Brand Profile

Aug '23Jul '24

South Africa

RocXiBeach has a much lower satisfaction score for its Pricing compared to its other aspects. However, RocXiBeach has succeeded in its Location aspect, with a 100% satisfaction score.

Location
100%
Place
95%
1pp
Staff
92%
1pp
Food and Drinks
90%
2pp
Service
83%
5pp
Pricing
82%
6pp
Realytics logo

RocXiBeach Satisfaction Trend

Feb '24Jul '24

South Africa

RocXiBeach's brand satisfaction has decreased compared to previous month and now stands at 78%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

RocXiBeach Food and Drinks

RocXiBeach is struggling to meet customer expectations. Use Realytics to know why

RocXiBeach Portion Size

Aug '23Jul '24

South Africa

RocXiBeach remains a consumer favourite, maintaining a consistent 20% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

20%

Aspect Rank

157 of 166
Realytics logo

RocXiBeach Food Quality

Aug '23Jul '24

South Africa

RocXiBeach is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food Quality dropping from 63% last year to 61% this year.

Satisfaction Score

61%
2pp

Aspect Rank

91 of 173
Realytics logo

RocXiBeach Menu Selection

Aug '23Jul '24

South Africa

Use Realytics to know more about RocXiBeachlink

Satisfaction Score

Aspect Rank

16 of 172
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

RocXiBeach Dishes

Aug '23Jul '24

South Africa

RocXiBeach is struggling to meet customer expectations, with a 2% decrease in satisfaction in Dishes aspect, falling from 89% last year to 87% this year.

Satisfaction Score

87%
2pp

Aspect Rank

40 of 173
Realytics logo

Satisfaction Score

Aspect Rank

44 of 165
Realytics logo

RocXiBeach Location

Use Realytics to know more about RocXiBeach

RocXiBeach Conveniently Situated

Aug '23Jul '24

South Africa

Use Realytics to know more about RocXiBeachlink

Satisfaction Score

Aspect Rank

107 of 130
Realytics logo

RocXiBeach Views and Surroundings

Aug '23Jul '24

South Africa

Use Realytics to know more about RocXiBeachlink

Satisfaction Score

Aspect Rank

102 of 148
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

RocXiBeach Place

RocXiBeach is one of the most promising brand to delight customers. Use Realytics to know more

RocXiBeach Atmosphere and Décor

Aug '23Jul '24

South Africa

Use Realytics to know more about RocXiBeachlink

Satisfaction Score

Aspect Rank

63 of 171
Realytics logo

RocXiBeach Cleanliness and Hygiene

Aug '23Jul '24

South Africa

RocXiBeach is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

132 of 163
Realytics logo

RocXiBeach Restrooms

Aug '23Jul '24

South Africa

Use Realytics to know more about RocXiBeachlink

Satisfaction Score

Aspect Rank

79 of 118
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

RocXiBeach Options for different visitors

Aug '23Jul '24

South Africa

RocXiBeach has shown an increase in Options for different visitors, with a jump from 77% last year to an impressive 80% this year.

Satisfaction Score

80%
3pp

Aspect Rank

140 of 172
Realytics logo

RocXiBeach Child-Friendly Conditions

Aug '23Jul '24

South Africa

Use Realytics to know more about RocXiBeachlink

Satisfaction Score

Aspect Rank

65 of 135
Realytics logo

RocXiBeach Comfort

Aug '23Jul '24

South Africa

RocXiBeach remains a consumer favourite, maintaining a consistent 67% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

50 of 155
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

RocXiBeach Venue Congestion

Aug '23Jul '24

South Africa

Use Realytics to know more about RocXiBeachlink

Satisfaction Score

Aspect Rank

101 of 134
Realytics logo

RocXiBeach Pricing

RocXiBeach is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 88% last year to 82% this year.

RocXiBeach Price

Aug '23Jul '24

South Africa

RocXiBeach is facing challenges in evolving its Price aspect, with a 4% decrease in customer satisfaction, dropping from 85% last year to 81% this year.

Satisfaction Score

81%
4pp

Aspect Rank

41 of 172
Realytics logo

RocXiBeach Promotions

Aug '23Jul '24

South Africa

Use Realytics to know more about RocXiBeachlink

Satisfaction Score

Aspect Rank

21 of 95
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

RocXiBeach Service

RocXiBeach is facing challenges in maintaining its customer experience, with a noticeable 5% decrease in their Service aspect satisfaction score, dropping from 88% to 83% this year.

RocXiBeach Billing and Payment

Aug '23Jul '24

South Africa

Use Realytics to know more about RocXiBeachlink

Satisfaction Score

Aspect Rank

80 of 107
Realytics logo

RocXiBeach Dining Options

Aug '23Jul '24

South Africa

RocXiBeach is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

89 of 173
Realytics logo

RocXiBeach Waiting Time

Aug '23Jul '24

South Africa

RocXiBeach continues to evolve, with a 6% increase in customer satisfaction of Waiting Time, climbing from 25% last year to 31% this year.

Satisfaction Score

31%
6pp

Aspect Rank

104 of 172
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

RocXiBeach Order Processing

Aug '23Jul '24

South Africa

RocXiBeach is still the go-to place for customers, as their Order Processing score remains high at 38%, consistent with last year's score.

Satisfaction Score

38%

Aspect Rank

98 of 171
Realytics logo

RocXiBeach Staff

RocXiBeach is struggling to meet customer expectations. Use Realytics to know why

RocXiBeach Staff Competence

Aug '23Jul '24

South Africa

RocXiBeach remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Competence aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

119 of 142
Realytics logo

Satisfaction Score

Aspect Rank

47 of 173
Realytics logo

RocXiBeach Staff Attentiveness

Aug '23Jul '24

South Africa

RocXiBeach is still the go-to place for customers, as their Staff Attentiveness score remains high at 78%, consistent with last year's score.

Satisfaction Score

78%

Aspect Rank

69 of 161
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

RocXiBeach Staff Avaliability

Aug '23Jul '24

South Africa

Use Realytics to know more about RocXiBeachlink

Satisfaction Score

Aspect Rank

36 of 50
Realytics logo

RocXiBeach Staff Members

Aug '23Jul '24

South Africa

RocXiBeach remains a consumer favourite, maintaining a consistent 88% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

39 of 173
Realytics logo