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Reporting period: Jul '23Jun '24

RocXiBeach Overview

<10 Places
Restaurant

Brand Satisfaction

92%

Country Rank

South Africa
60 of 269

Category Rank

Restaurant
37 of 179

Rating Score

4.5

Sales Power

Sales Index

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RocXiBeach Brand Profile

Jul '23Jun '24

South Africa

RocXiBeach has a much lower satisfaction score for its Pricing compared to its other aspects. However, RocXiBeach has succeeded in its Location aspect, with a 100% satisfaction score.

Location
100%
Place
95%
2pp
Staff
93%
Food and Drinks
91%
Service
85%
3pp
Pricing
85%
4pp
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RocXiBeach Satisfaction Trend

Jan '24Jun '24

South Africa

RocXiBeach's brand satisfaction has decreased compared to previous month and now stands at 98%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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RocXiBeach Food and Drinks

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RocXiBeach Food Quality

Jul '23Jun '24

South Africa

RocXiBeach is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food Quality dropping from 68% last year to 62% this year.

Satisfaction Score

62%
6pp

Aspect Rank

80 of 179
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RocXiBeach Dishes

Jul '23Jun '24

South Africa

RocXiBeach has shown an increase in Dishes, with a jump from 88% last year to an impressive 89% this year.

Satisfaction Score

89%
1pp

Aspect Rank

39 of 179
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Satisfaction Score

Aspect Rank

28 of 171
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RocXiBeach Location

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RocXiBeach Conveniently Situated

Jul '23Jun '24

South Africa

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Satisfaction Score

Aspect Rank

87 of 133
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RocXiBeach Views and Surroundings

Jul '23Jun '24

South Africa

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Satisfaction Score

Aspect Rank

71 of 149
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RocXiBeach Place

RocXiBeach is one of the most promising brand to delight customers. Use Realytics to know more

RocXiBeach Atmosphere and Décor

Jul '23Jun '24

South Africa

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Satisfaction Score

Aspect Rank

73 of 177
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RocXiBeach Options for different visitors

Jul '23Jun '24

South Africa

RocXiBeach is struggling to meet customer expectations, with a 1% decrease in satisfaction in Options for different visitors aspect, falling from 76% last year to 75% this year.

Satisfaction Score

75%
1pp

Aspect Rank

49 of 177
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RocXiBeach Pricing

RocXiBeach is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 89% last year to 85% this year.

RocXiBeach Price

Jul '23Jun '24

South Africa

RocXiBeach is facing challenges in evolving its Price aspect, with a 4% decrease in customer satisfaction, dropping from 87% last year to 83% this year.

Satisfaction Score

83%
4pp

Aspect Rank

37 of 178
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RocXiBeach Service

RocXiBeach is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Service aspect satisfaction score, dropping from 88% to 85% this year.

RocXiBeach Dining Options

Jul '23Jun '24

South Africa

RocXiBeach is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

63 of 179
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RocXiBeach Waiting Time

Jul '23Jun '24

South Africa

RocXiBeach continues to evolve, with a 9% increase in customer satisfaction of Waiting Time, climbing from 23% last year to 32% this year.

Satisfaction Score

32%
9pp

Aspect Rank

25 of 179
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RocXiBeach Staff

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Satisfaction Score

Aspect Rank

41 of 179
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RocXiBeach Staff Attentiveness

Jul '23Jun '24

South Africa

RocXiBeach is losing some of its appeal, with a concerning 2% decrease in satisfaction for Staff Attentiveness dropping from 78% last year to 76% this year.

Satisfaction Score

76%
2pp

Aspect Rank

23 of 168
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Satisfaction Score

Aspect Rank

26 of 179
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