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Reporting period: Feb '23Jan '24

PRIMI Camps Bay Overview

<10 Places
Restaurant

Brand Satisfaction

69%
2pp

Country Rank

South Africa
144 of 159

Category Rank

Restaurant
102 of 112

Rating Score

3.5

Sales Power

Sales Index

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PRIMI Camps Bay Brand Profile

Feb '23Jan '24

South Africa

PRIMI Camps Bay has a much lower satisfaction score for its Place compared to its other aspects. However, PRIMI Camps Bay has succeeded in its Location aspect, with a 92% satisfaction score.

Location
92%
6pp
Pricing
74%
15pp
Food and Drinks
71%
1pp
Staff
68%
2pp
Service
63%
7pp
Place
61%
5pp
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PRIMI Camps Bay Food and Drinks

PRIMI Camps Bay has shown an increase in Food and Drinks, with a jump from 70% last year to an impressive 71% this year.

PRIMI Camps Bay Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

63 of 107
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PRIMI Camps Bay Food Quality

Feb '23Jan '24

South Africa

PRIMI Camps Bay is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food Quality dropping from 45% last year to 38% this year.

Satisfaction Score

38%
7pp

Aspect Rank

79 of 112
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PRIMI Camps Bay Menu Selection

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

90 of 110
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PRIMI Camps Bay Dishes

Feb '23Jan '24

South Africa

PRIMI Camps Bay continues to evolve, with a 9% increase in customer satisfaction of Dishes, climbing from 60% last year to 69% this year.

Satisfaction Score

69%
9pp

Aspect Rank

79 of 112
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PRIMI Camps Bay Drinks

Feb '23Jan '24

South Africa

PRIMI Camps Bay has successfully improved guest experience, as their "Drinks" satisfaction score jumped from 70% last year to an 80% this year.

Satisfaction Score

80%
10pp

Aspect Rank

45 of 111
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PRIMI Camps Bay Cuisines

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

27 of 54
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PRIMI Camps Bay Location

PRIMI Camps Bay is struggling to meet customer expectations. Use Realytics to know why

PRIMI Camps Bay Parking

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

76 of 87
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PRIMI Camps Bay Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

69 of 86
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PRIMI Camps Bay Views and Surroundings

Feb '23Jan '24

South Africa

PRIMI Camps Bay is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

58 of 90
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PRIMI Camps Bay Place

PRIMI Camps Bay is struggling to meet customer expectations, with a 5% decrease in satisfaction in Place aspect, falling from 66% last year to 61% this year.

PRIMI Camps Bay Atmosphere and Décor

Feb '23Jan '24

South Africa

PRIMI Camps Bay is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

71 of 112
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PRIMI Camps Bay Cleanliness and Hygiene

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

94 of 107
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PRIMI Camps Bay Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

52 of 70
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PRIMI Camps Bay Options for different visitors

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

107 of 112
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PRIMI Camps Bay Child-Friendly Conditions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

79 of 90
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PRIMI Camps Bay Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

83 of 106
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PRIMI Camps Bay Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

92 of 101
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PRIMI Camps Bay Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

94 of 103
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PRIMI Camps Bay Work and study friendly

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

42 of 47
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PRIMI Camps Bay Pricing

PRIMI Camps Bay continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 59% to 74% this year.

PRIMI Camps Bay Price

Feb '23Jan '24

South Africa

PRIMI Camps Bay has demonstrated resilience in the industry, with a 16% increase in customer satisfaction for Price rising from 58% to 74% this year.

Satisfaction Score

74%
16pp

Aspect Rank

35 of 111
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PRIMI Camps Bay Service

PRIMI Camps Bay has shown an increase in Service, with a jump from 56% last year to an impressive 63% this year.

PRIMI Camps Bay Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

38 of 77
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PRIMI Camps Bay Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

38 of 58
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PRIMI Camps Bay Dining Options

Feb '23Jan '24

South Africa

PRIMI Camps Bay remains a consumer favourite, maintaining a consistent 82% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

82%

Aspect Rank

58 of 112
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PRIMI Camps Bay Online Facilities

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

25 of 34
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PRIMI Camps Bay Waiting Time

Feb '23Jan '24

South Africa

PRIMI Camps Bay is still the go-to place for customers, as their Waiting Time score remains high at 34%, consistent with last year's score.

Satisfaction Score

34%

Aspect Rank

21 of 112
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PRIMI Camps Bay Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

103 of 110
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PRIMI Camps Bay Staff

PRIMI Camps Bay continues to evolve, with a 2% increase in customer satisfaction of Staff, climbing from 66% last year to 68% this year.

PRIMI Camps Bay Staff Competence

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

78 of 92
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PRIMI Camps Bay Staff Friendliness

Feb '23Jan '24

South Africa

PRIMI Camps Bay remains a consumer favourite, maintaining a consistent 80% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

81 of 112
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PRIMI Camps Bay Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

97 of 107
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PRIMI Camps Bay Staff Avaliability

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

19 of 38
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PRIMI Camps Bay Staff Members

Feb '23Jan '24

South Africa

PRIMI Camps Bay has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 55% last year to an 61% this year.

Satisfaction Score

61%
6pp

Aspect Rank

68 of 112
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