Pizza Hut Brand Profile
Jul '23 — Jun '24
South Africa
Pizza Hut has a much lower satisfaction score for its Service compared to its other aspects. However, Pizza Hut has succeeded in its Food and Drinks aspect, with a 58% satisfaction score.
Pizza Hut Satisfaction Trend
Jan '24 — Jun '24
South Africa
Pizza Hut's brand satisfaction has increased compared to previous month and now stands at 56%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Pizza Hut Food and Drinks
Pizza Hut is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 62% last year to 58% this year.
Pizza Hut Food Quality
Jul '23 — Jun '24
South Africa
Pizza Hut is struggling to meet customer expectations, with a 11% decrease in satisfaction in Food Quality aspect, falling from 36% last year to 25% this year.
Satisfaction Score
Aspect Rank
Pizza Hut Dishes
Jul '23 — Jun '24
South Africa
Pizza Hut is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 63% last year to 59% this year.
Satisfaction Score
Aspect Rank
Pizza Hut Service
Pizza Hut has shown an increase in Service, with a jump from 29% last year to an impressive 30% this year.
Pizza Hut Dining Options
Jul '23 — Jun '24
South Africa
Pizza Hut remains a consumer favourite, maintaining a consistent 25% satisfaction score in Dining Options aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Pizza Hut Waiting Time
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Pizza Hut Order Processing
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Pizza Hut Staff
Pizza Hut continues to evolve, with a 2% increase in customer satisfaction of Staff, climbing from 54% last year to 56% this year.
Pizza Hut Staff Friendliness
Jul '23 — Jun '24
South Africa
Pizza Hut is facing challenges in evolving its Staff Friendliness aspect, with a 4% decrease in customer satisfaction, dropping from 72% last year to 68% this year.
Satisfaction Score
Aspect Rank
Pizza Hut Staff Members
Jul '23 — Jun '24
South Africa
Pizza Hut has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 44% last year to an 59% this year.
Satisfaction Score
Aspect Rank
Get a head start in the competitive race with Realytics now
Start your journey with Realytics by creating a free account. No credit card required.
