Piatto Brand Profile
Jul '23 — Jun '24
South Africa
Piatto has a much lower satisfaction score for its Staff compared to its other aspects. However, Piatto has succeeded in its Pricing aspect, with a 88% satisfaction score.
Piatto Satisfaction Trend
Jan '24 — Jun '24
South Africa
Piatto's brand satisfaction has increased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Piatto Food and Drinks
Piatto is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 76% last year to 74% this year.
Piatto Food Quality
Jul '23 — Jun '24
South Africa
Piatto is struggling to meet customer expectations, with a 4% decrease in satisfaction in Food Quality aspect, falling from 42% last year to 38% this year.
Satisfaction Score
Aspect Rank
Piatto Dishes
Jul '23 — Jun '24
South Africa
Piatto remains a consumer favourite, maintaining a consistent 56% satisfaction score in Dishes aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Piatto Place
Piatto is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 86% last year to 85% this year.
Satisfaction Score
Aspect Rank
Piatto Pricing
Piatto is still the go-to place for customers, as their Pricing score remains high at 88%, consistent with last year's score.
Piatto Price
Jul '23 — Jun '24
South Africa
Piatto is facing challenges in evolving its Price aspect, with a 1% decrease in customer satisfaction, dropping from 88% last year to 87% this year.
Satisfaction Score
Aspect Rank
Piatto Service
Piatto has shown an increase in Service, with a jump from 72% last year to an impressive 78% this year.
Piatto Dining Options
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Piatto Staff
Piatto is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Staff aspect satisfaction score, dropping from 73% to 71% this year.
Piatto Staff Friendliness
Jul '23 — Jun '24
South Africa
Piatto continues to evolve, with a 2% increase in customer satisfaction of Staff Friendliness, climbing from 82% last year to 84% this year.
Satisfaction Score
Aspect Rank
Piatto Staff Members
Jul '23 — Jun '24
South Africa
Piatto is losing some of its appeal, with a concerning 12% decrease in satisfaction for Staff Members dropping from 63% last year to 51% this year.
Satisfaction Score
Aspect Rank
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