Piatto Brand Profile
Aug '23 — Jul '24
South Africa
Piatto has a much lower satisfaction score for its Staff compared to its other aspects. However, Piatto has succeeded in its Pricing aspect, with a 89% satisfaction score.
Piatto Satisfaction Trend
Feb '24 — Jul '24
South Africa
Piatto's brand satisfaction has decreased compared to previous month and now stands at 70%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Piatto Food and Drinks
Piatto is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 76% last year to 73% this year.
Piatto Portion Size
Aug '23 — Jul '24
South Africa
Piatto remains a consumer favourite, maintaining a consistent 67% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Piatto Food Quality
Aug '23 — Jul '24
South Africa
Piatto is struggling to meet customer expectations, with a 2% decrease in satisfaction in Food Quality aspect, falling from 42% last year to 40% this year.
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Aspect Rank
Piatto Menu Selection
Aug '23 — Jul '24
South Africa
Piatto is still the go-to place for customers, as their Menu Selection score remains high at 88%, consistent with last year's score.
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Aspect Rank
Piatto Dishes
Aug '23 — Jul '24
South Africa
Piatto is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 56% last year to 54% this year.
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Piatto Drinks
Aug '23 — Jul '24
South Africa
Piatto has shown an increase in Drinks, with a jump from 66% last year to an impressive 85% this year.
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Satisfaction Score
Aspect Rank
Piatto Place
Piatto is facing challenges in evolving its Place aspect, with a 3% decrease in customer satisfaction, dropping from 86% last year to 83% this year.
Piatto Atmosphere and Décor
Aug '23 — Jul '24
South Africa
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Aspect Rank
Piatto Cleanliness and Hygiene
Aug '23 — Jul '24
South Africa
Piatto continues to evolve, with a 2% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 71% last year to 73% this year.
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Aspect Rank
Piatto Restrooms
Aug '23 — Jul '24
South Africa
Piatto remains a consumer favourite, maintaining a consistent 83% satisfaction score in Restrooms aspect for both this year and last year.
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Aspect Rank
Piatto Options for different visitors
Aug '23 — Jul '24
South Africa
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Aspect Rank
Piatto Child-Friendly Conditions
Aug '23 — Jul '24
South Africa
Piatto is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 64%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Piatto Comfort
Aug '23 — Jul '24
South Africa
Piatto is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Comfort aspect satisfaction score, dropping from 64% to 55% this year.
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Aspect Rank
Satisfaction Score
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Piatto Dining Area
Aug '23 — Jul '24
South Africa
Piatto remains a consumer favourite, maintaining a consistent 33% satisfaction score in Dining Area aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Satisfaction Score
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Piatto Pricing
Piatto has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 86% last year to an 89% this year.
Piatto Price
Aug '23 — Jul '24
South Africa
Piatto continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 85% to 88% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
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Piatto Service
Piatto has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Service rising from 73% to 78% this year.
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Satisfaction Score
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Piatto Dining Options
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Piatto Waiting Time
Aug '23 — Jul '24
South Africa
Piatto is still the go-to place for customers, as their Waiting Time score remains high at 24%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Piatto Order Processing
Aug '23 — Jul '24
South Africa
Piatto remains a consumer favourite, maintaining a consistent 42% satisfaction score in Order Processing aspect for both this year and last year.
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Aspect Rank
Piatto Staff
Piatto is losing some of its appeal, with a concerning 1% decrease in satisfaction for Staff dropping from 71% last year to 70% this year.
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Aspect Rank
Piatto Staff Friendliness
Aug '23 — Jul '24
South Africa
Piatto has shown an increase in Staff Friendliness, with a jump from 81% last year to an impressive 85% this year.
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Aspect Rank
Piatto Staff Attentiveness
Aug '23 — Jul '24
South Africa
Piatto is still the go-to place for customers, as their Staff Attentiveness score remains high at 33%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Piatto Staff Members
Aug '23 — Jul '24
South Africa
Piatto is struggling to meet customer expectations, with a 14% decrease in satisfaction in Staff Members aspect, falling from 62% last year to 48% this year.
Satisfaction Score
Aspect Rank