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Reporting period: Feb '23Jan '24

Pedros Laudium Overview

10-100 Places
Restaurant

Brand Satisfaction

69%
2pp

Country Rank

South Africa
34 of 45

Category Rank

Restaurant
22 of 31

Rating Score

3.5

Sales Power

Sales Index

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Pedros Laudium Brand Profile

Feb '23Jan '24

South Africa

Pedros Laudium has a much lower satisfaction score for its Location compared to its other aspects. However, Pedros Laudium has succeeded in its Pricing aspect, with a 96% satisfaction score.

Pricing
96%
3pp
Food and Drinks
73%
1pp
Place
70%
5pp
Staff
70%
3pp
Service
62%
9pp
Location
56%
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Pedros Laudium Food and Drinks

Pedros Laudium is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 74% last year to 73% this year.

Pedros Laudium Portion Size

Feb '23Jan '24

South Africa

Pedros Laudium remains a consumer favourite, maintaining a consistent 73% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

73%

Aspect Rank

4 of 31
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Pedros Laudium Food Quality

Feb '23Jan '24

South Africa

Pedros Laudium is still the go-to place for customers, as their Food Quality score remains high at 48%, consistent with last year's score.

Satisfaction Score

48%

Aspect Rank

11 of 31
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Pedros Laudium Menu Selection

Feb '23Jan '24

South Africa

Use Realytics to know more about Pedros Laudiumlink

Satisfaction Score

Aspect Rank

29 of 31
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Pedros Laudium Dishes

Feb '23Jan '24

South Africa

Pedros Laudium is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 58% last year to 57% this year.

Satisfaction Score

57%
1pp

Aspect Rank

26 of 31
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Pedros Laudium Drinks

Feb '23Jan '24

South Africa

Pedros Laudium remains a consumer favourite, maintaining a consistent 66% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

66%

Aspect Rank

16 of 31
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Pedros Laudium Cuisines

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

6 of 19
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Pedros Laudium Location

Pedros Laudium is still the go-to place for customers, as their Location score remains high at 56%, consistent with last year's score.

Pedros Laudium Parking

Feb '23Jan '24

South Africa

Pedros Laudium remains a consumer favourite, maintaining a consistent 52% satisfaction score in Parking aspect for both this year and last year.

Satisfaction Score

52%

Aspect Rank

15 of 30
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Pedros Laudium Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

19 of 25
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Pedros Laudium Views and Surroundings

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

21 of 23
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Pedros Laudium Ease to Find

Feb '23Jan '24

South Africa

Use Realytics to know more about Pedros Laudiumlink

Satisfaction Score

Aspect Rank

11 of 14
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Pedros Laudium Transport Accessibility

Feb '23Jan '24

South Africa

Use Realytics to know more about Pedros Laudiumlink

Satisfaction Score

Aspect Rank

2 of 2
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Pedros Laudium Place

Pedros Laudium has shown an increase in Place, with a jump from 65% last year to an impressive 70% this year.

Pedros Laudium Atmosphere and Décor

Feb '23Jan '24

South Africa

Pedros Laudium is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

19 of 31
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Pedros Laudium Cleanliness and Hygiene

Feb '23Jan '24

South Africa

Pedros Laudium continues to evolve, with a 7% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 75% last year to 82% this year.

Satisfaction Score

82%
7pp

Aspect Rank

3 of 31
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Pedros Laudium Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

11 of 25
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Pedros Laudium Options for different visitors

Feb '23Jan '24

South Africa

Pedros Laudium is still the go-to place for customers, as their Options for different visitors score remains high at 76%, consistent with last year's score.

Satisfaction Score

76%

Aspect Rank

16 of 31
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Pedros Laudium Child-Friendly Conditions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

20 of 26
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Pedros Laudium Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 28
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Pedros Laudium Venue Congestion

Feb '23Jan '24

South Africa

Pedros Laudium is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

2 of 27
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Pedros Laudium Dining Area

Feb '23Jan '24

South Africa

Pedros Laudium is losing its edge, with a noticeable decrease in guest satisfaction in Dining Area aspect, down from 43% last year to 35% this year.

Satisfaction Score

35%
8pp

Aspect Rank

3 of 30
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Pedros Laudium Work and study friendly

Feb '23Jan '24

South Africa

Use Realytics to know more about Pedros Laudiumlink

Satisfaction Score

Aspect Rank

8 of 18
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Pedros Laudium Pricing

Pedros Laudium is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

1 of 31
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Pedros Laudium Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

19 of 26
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Pedros Laudium Service

Pedros Laudium has successfully improved guest experience, as their "Service" satisfaction score jumped from 53% last year to an 62% this year.

Pedros Laudium Billing and Payment

Feb '23Jan '24

South Africa

Use Realytics to know more about Pedros Laudiumlink

Satisfaction Score

Aspect Rank

19 of 28
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Pedros Laudium Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

11 of 29
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Pedros Laudium Dining Options

Feb '23Jan '24

South Africa

Pedros Laudium continues to improve, with a notable increase in customer satisfaction for their Dining Options aspect, rising from 44% to 50% this year.

Satisfaction Score

50%
6pp

Aspect Rank

23 of 31
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Pedros Laudium Online Facilities

Feb '23Jan '24

South Africa

Pedros Laudium is facing challenges in evolving its Online Facilities aspect, with a 9% decrease in customer satisfaction, dropping from 34% last year to 25% this year.

Satisfaction Score

25%
9pp

Aspect Rank

1 of 27
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Pedros Laudium Waiting Time

Feb '23Jan '24

South Africa

Pedros Laudium remains a consumer favourite, maintaining a consistent 32% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

32%

Aspect Rank

9 of 31
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Pedros Laudium Order Processing

Feb '23Jan '24

South Africa

Pedros Laudium has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Order Processing rising from 27% to 28% this year.

Satisfaction Score

28%
1pp

Aspect Rank

11 of 31
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Pedros Laudium Staff

Pedros Laudium has shown an increase in Staff, with a jump from 67% last year to an impressive 70% this year.

Pedros Laudium Staff Competence

Feb '23Jan '24

South Africa

Use Realytics to know more about Pedros Laudiumlink

Satisfaction Score

Aspect Rank

27 of 30
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Pedros Laudium Staff Friendliness

Feb '23Jan '24

South Africa

Pedros Laudium continues to evolve, with a 1% increase in customer satisfaction of Staff Friendliness, climbing from 83% last year to 84% this year.

Satisfaction Score

84%
1pp

Aspect Rank

18 of 31
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Pedros Laudium Staff Attentiveness

Feb '23Jan '24

South Africa

Pedros Laudium has successfully improved guest experience, as their "Staff Attentiveness" satisfaction score jumped from 33% last year to an 36% this year.

Satisfaction Score

36%
3pp

Aspect Rank

11 of 30
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Pedros Laudium Staff Avaliability

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

14 of 22
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Pedros Laudium Staff Members

Feb '23Jan '24

South Africa

Pedros Laudium continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 59% to 64% this year.

Satisfaction Score

64%
5pp

Aspect Rank

15 of 31
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