Pedros Laudium Brand Profile
Jul '23 — Jun '24
South Africa
Pedros Laudium has a much lower satisfaction score for its Location compared to its other aspects. However, Pedros Laudium has succeeded in its Pricing aspect, with a 96% satisfaction score.
Pedros Laudium Satisfaction Trend
Jan '24 — Jun '24
South Africa
Pedros Laudium's brand satisfaction has increased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Pedros Laudium Food and Drinks
Pedros Laudium has shown an increase in Food and Drinks, with a jump from 74% last year to an impressive 77% this year.
Pedros Laudium Portion Size
Jul '23 — Jun '24
South Africa
Pedros Laudium is losing some of its appeal, with a concerning 8% decrease in satisfaction for Portion Size dropping from 80% last year to 72% this year.
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Pedros Laudium Food Quality
Jul '23 — Jun '24
South Africa
Pedros Laudium continues to evolve, with a 3% increase in customer satisfaction of Food Quality, climbing from 47% last year to 50% this year.
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Pedros Laudium Dishes
Jul '23 — Jun '24
South Africa
Pedros Laudium has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 59% last year to an 60% this year.
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Pedros Laudium Drinks
Jul '23 — Jun '24
South Africa
Pedros Laudium remains a consumer favourite, maintaining a consistent 78% satisfaction score in Drinks aspect for both this year and last year.
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Pedros Laudium Location
Pedros Laudium continues to improve, with a notable increase in customer satisfaction for their Location aspect, rising from 38% to 60% this year.
Pedros Laudium Parking
Jul '23 — Jun '24
South Africa
Pedros Laudium has demonstrated resilience in the industry, with a 20% increase in customer satisfaction for Parking rising from 34% to 54% this year.
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Pedros Laudium Place
Pedros Laudium has shown an increase in Place, with a jump from 71% last year to an impressive 73% this year.
Pedros Laudium Atmosphere and Décor
Jul '23 — Jun '24
South Africa
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Pedros Laudium Cleanliness and Hygiene
Jul '23 — Jun '24
South Africa
Pedros Laudium is struggling to meet customer expectations, with a 1% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 82% last year to 81% this year.
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Pedros Laudium Comfort
Jul '23 — Jun '24
South Africa
Pedros Laudium is still the go-to place for customers, as their Comfort score remains high at 38%, consistent with last year's score.
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Pedros Laudium Venue Congestion
Jul '23 — Jun '24
South Africa
Pedros Laudium continues to evolve, with a 3% increase in customer satisfaction of Venue Congestion, climbing from 20% last year to 23% this year.
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Pedros Laudium Dining Area
Jul '23 — Jun '24
South Africa
Pedros Laudium is losing its edge, with a noticeable decrease in guest satisfaction in Dining Area aspect, down from 39% last year to 26% this year.
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Aspect Rank
Pedros Laudium Pricing
Pedros Laudium is struggling to meet customer expectations. Use Realytics to know why
Pedros Laudium Price
Jul '23 — Jun '24
South Africa
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Pedros Laudium Service
Pedros Laudium has successfully improved guest experience, as their "Service" satisfaction score jumped from 57% last year to an 76% this year.
Pedros Laudium Dining Options
Jul '23 — Jun '24
South Africa
Pedros Laudium continues to improve, with a notable increase in customer satisfaction for their Dining Options aspect, rising from 51% to 67% this year.
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Pedros Laudium Online Facilities
Jul '23 — Jun '24
South Africa
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Pedros Laudium Waiting Time
Jul '23 — Jun '24
South Africa
Pedros Laudium has demonstrated resilience in the industry, with a 10% increase in customer satisfaction for Waiting Time rising from 32% to 42% this year.
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Pedros Laudium Order Processing
Jul '23 — Jun '24
South Africa
Pedros Laudium has shown an increase in Order Processing, with a jump from 26% last year to an impressive 32% this year.
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Pedros Laudium Staff
Pedros Laudium continues to evolve, with a 8% increase in customer satisfaction of Staff, climbing from 69% last year to 77% this year.
Pedros Laudium Staff Competence
Jul '23 — Jun '24
South Africa
Pedros Laudium remains a consumer favourite, maintaining a consistent 55% satisfaction score in Staff Competence aspect for both this year and last year.
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Pedros Laudium Staff Friendliness
Jul '23 — Jun '24
South Africa
Pedros Laudium has successfully improved guest experience, as their "Staff Friendliness" satisfaction score jumped from 85% last year to an 88% this year.
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Pedros Laudium Staff Attentiveness
Jul '23 — Jun '24
South Africa
Pedros Laudium continues to improve, with a notable increase in customer satisfaction for their Staff Attentiveness aspect, rising from 27% to 35% this year.
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Pedros Laudium Staff Members
Jul '23 — Jun '24
South Africa
Pedros Laudium has demonstrated resilience in the industry, with a 18% increase in customer satisfaction for Staff Members rising from 54% to 72% this year.
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