Olive & Oil Brand Profile
Jul '23 — Jun '24
South Africa
Olive & Oil has a much lower satisfaction score for its Service compared to its other aspects. However, Olive & Oil has succeeded in its Place aspect, with a 90% satisfaction score.
Olive & Oil Satisfaction Trend
Jan '24 — Jun '24
South Africa
Olive & Oil's brand satisfaction has decreased compared to previous month and now stands at 93%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Olive & Oil Food and Drinks
Olive & Oil has shown an increase in Food and Drinks, with a jump from 87% last year to an impressive 89% this year.
Olive & Oil Food Quality
Jul '23 — Jun '24
South Africa
Olive & Oil continues to evolve, with a 7% increase in customer satisfaction of Food Quality, climbing from 69% last year to 76% this year.
Satisfaction Score
Aspect Rank
Olive & Oil Dishes
Jul '23 — Jun '24
South Africa
Olive & Oil has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 74% last year to an 82% this year.
Satisfaction Score
Aspect Rank
Olive & Oil Place
Olive & Oil continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 86% to 90% this year.
Olive & Oil Atmosphere and Décor
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Olive & Oil Options for different visitors
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Olive & Oil Service
Olive & Oil has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Service rising from 77% to 79% this year.
Olive & Oil Dining Options
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Olive & Oil Staff
Olive & Oil has shown an increase in Staff, with a jump from 74% last year to an impressive 83% this year.
Olive & Oil Staff Friendliness
Jul '23 — Jun '24
South Africa
Olive & Oil is losing some of its appeal, with a concerning 4% decrease in satisfaction for Staff Friendliness dropping from 89% last year to 85% this year.
Satisfaction Score
Aspect Rank
Olive & Oil Staff Members
Jul '23 — Jun '24
South Africa
Olive & Oil continues to evolve, with a 21% increase in customer satisfaction of Staff Members, climbing from 55% last year to 76% this year.
Satisfaction Score
Aspect Rank
Get a head start in the competitive race with Realytics now
Start your journey with Realytics by creating a free account. No credit card required.
