Nouveau-Coffee & Grill Brand Profile
Aug '23 — Jul '24
South Africa
Nouveau-Coffee & Grill has a much lower satisfaction score for its Service compared to its other aspects. However, Nouveau-Coffee & Grill has succeeded in its Place aspect, with a 81% satisfaction score.
Nouveau-Coffee & Grill Satisfaction Trend
Feb '24 — Jul '24
South Africa
Nouveau-Coffee & Grill's brand satisfaction has decreased compared to previous month and now stands at 88%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Nouveau-Coffee & Grill Food and Drinks
Nouveau-Coffee & Grill is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 80% last year to 74% this year.
Nouveau-Coffee & Grill Portion Size
Aug '23 — Jul '24
South Africa
Nouveau-Coffee & Grill remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.
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Nouveau-Coffee & Grill Food Quality
Aug '23 — Jul '24
South Africa
Nouveau-Coffee & Grill is struggling to meet customer expectations, with a 15% decrease in satisfaction in Food Quality aspect, falling from 53% last year to 38% this year.
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Nouveau-Coffee & Grill Menu Selection
Aug '23 — Jul '24
South Africa
Nouveau-Coffee & Grill is still the go-to place for customers, as their Menu Selection score remains high at 89%, consistent with last year's score.
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Nouveau-Coffee & Grill Dishes
Aug '23 — Jul '24
South Africa
Nouveau-Coffee & Grill is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 74% last year to 57% this year.
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Nouveau-Coffee & Grill Drinks
Aug '23 — Jul '24
South Africa
Nouveau-Coffee & Grill remains a consumer favourite, maintaining a consistent 88% satisfaction score in Drinks aspect for both this year and last year.
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Nouveau-Coffee & Grill Place
Nouveau-Coffee & Grill is facing challenges in evolving its Place aspect, with a 8% decrease in customer satisfaction, dropping from 89% last year to 81% this year.
Nouveau-Coffee & Grill Atmosphere and Décor
Aug '23 — Jul '24
South Africa
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Nouveau-Coffee & Grill Cleanliness and Hygiene
Aug '23 — Jul '24
South Africa
Nouveau-Coffee & Grill is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 63%, consistent with last year's score.
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Nouveau-Coffee & Grill Restrooms
Aug '23 — Jul '24
South Africa
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Nouveau-Coffee & Grill Options for different visitors
Aug '23 — Jul '24
South Africa
Nouveau-Coffee & Grill remains a consumer favourite, maintaining a consistent 80% satisfaction score in Options for different visitors aspect for both this year and last year.
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Nouveau-Coffee & Grill Child-Friendly Conditions
Aug '23 — Jul '24
South Africa
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Nouveau-Coffee & Grill Comfort
Aug '23 — Jul '24
South Africa
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Nouveau-Coffee & Grill Venue Congestion
Aug '23 — Jul '24
South Africa
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Nouveau-Coffee & Grill Dining Area
Aug '23 — Jul '24
South Africa
Nouveau-Coffee & Grill is still the go-to place for customers, as their Dining Area score remains high at 50%, consistent with last year's score.
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Nouveau-Coffee & Grill Service
Nouveau-Coffee & Grill is facing challenges in maintaining its customer experience, with a noticeable 21% decrease in their Service aspect satisfaction score, dropping from 89% to 68% this year.
Nouveau-Coffee & Grill Opening Hours
Aug '23 — Jul '24
South Africa
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Nouveau-Coffee & Grill Dining Options
Aug '23 — Jul '24
South Africa
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Nouveau-Coffee & Grill Waiting Time
Aug '23 — Jul '24
South Africa
Nouveau-Coffee & Grill remains a consumer favourite, maintaining a consistent 28% satisfaction score in Waiting Time aspect for both this year and last year.
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Nouveau-Coffee & Grill Order Processing
Aug '23 — Jul '24
South Africa
Nouveau-Coffee & Grill is still the go-to place for customers, as their Order Processing score remains high at 33%, consistent with last year's score.
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Nouveau-Coffee & Grill Staff
Nouveau-Coffee & Grill is losing some of its appeal, with a concerning 7% decrease in satisfaction for Staff dropping from 85% last year to 78% this year.
Nouveau-Coffee & Grill Staff Competence
Aug '23 — Jul '24
South Africa
Nouveau-Coffee & Grill remains a consumer favourite, maintaining a consistent 33% satisfaction score in Staff Competence aspect for both this year and last year.
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Nouveau-Coffee & Grill Staff Friendliness
Aug '23 — Jul '24
South Africa
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Nouveau-Coffee & Grill Staff Attentiveness
Aug '23 — Jul '24
South Africa
Nouveau-Coffee & Grill is still the go-to place for customers, as their Staff Attentiveness score remains high at 29%, consistent with last year's score.
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Nouveau-Coffee & Grill Staff Members
Aug '23 — Jul '24
South Africa
Nouveau-Coffee & Grill is struggling to meet customer expectations, with a 1% decrease in satisfaction in Staff Members aspect, falling from 76% last year to 75% this year.
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