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Reporting period: Aug '23Jul '24

Mythos Overview

<10 Places
Restaurant

Brand Satisfaction

78%
5pp

Country Rank

South Africa
204 of 258

Category Rank

Restaurant
137 of 173

Rating Score

3.9

Sales Power

Sales Index

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Mythos Brand Profile

Aug '23Jul '24

South Africa

Mythos has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Mythos has succeeded in its Place aspect, with a 88% satisfaction score.

Place
88%
3pp
Staff
83%
5pp
Service
78%
4pp
Food and Drinks
76%
6pp
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Mythos Satisfaction Trend

Feb '24Jul '24

South Africa

Mythos's brand satisfaction has decreased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Mythos Food and Drinks

Mythos is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 82% last year to 76% this year.

Mythos Portion Size

Aug '23Jul '24

South Africa

Mythos remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

137 of 166
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Mythos Food Quality

Aug '23Jul '24

South Africa

Mythos has shown an increase in Food Quality, with a jump from 42% last year to an impressive 57% this year.

Satisfaction Score

57%
15pp

Aspect Rank

101 of 173
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Mythos Menu Selection

Aug '23Jul '24

South Africa

Mythos is still the go-to place for customers, as their Menu Selection score remains high at 89%, consistent with last year's score.

Satisfaction Score

89%

Aspect Rank

81 of 172
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Mythos Dishes

Aug '23Jul '24

South Africa

Mythos is struggling to meet customer expectations, with a 6% decrease in satisfaction in Dishes aspect, falling from 70% last year to 64% this year.

Satisfaction Score

64%
6pp

Aspect Rank

138 of 173
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Mythos Drinks

Aug '23Jul '24

South Africa

Mythos remains a consumer favourite, maintaining a consistent 86% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

87 of 165
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Mythos Cuisines

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

48 of 79
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Mythos Place

Mythos is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 91% last year to 88% this year.

Satisfaction Score

Aspect Rank

49 of 171
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Mythos Cleanliness and Hygiene

Aug '23Jul '24

South Africa

Mythos is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

92 of 163
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Mythos Restrooms

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

6 of 118
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Mythos Options for different visitors

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

94 of 172
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Mythos Child-Friendly Conditions

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

60 of 135
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Mythos Comfort

Aug '23Jul '24

South Africa

Mythos remains a consumer favourite, maintaining a consistent 75% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

39 of 155
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Mythos Venue Congestion

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

98 of 134
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Mythos Dining Area

Aug '23Jul '24

South Africa

Mythos is still the go-to place for customers, as their Dining Area score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

103 of 156
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Mythos Service

Mythos is facing challenges in evolving its Service aspect, with a 4% decrease in customer satisfaction, dropping from 82% last year to 78% this year.

Mythos Dining Options

Aug '23Jul '24

South Africa

Mythos is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Dining Options aspect satisfaction score, dropping from 96% to 88% this year.

Satisfaction Score

88%
8pp

Aspect Rank

125 of 173
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Mythos Waiting Time

Aug '23Jul '24

South Africa

Mythos remains a consumer favourite, maintaining a consistent 25% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

25%

Aspect Rank

129 of 172
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Mythos Order Processing

Aug '23Jul '24

South Africa

Mythos is still the go-to place for customers, as their Order Processing score remains high at 43%, consistent with last year's score.

Satisfaction Score

43%

Aspect Rank

86 of 171
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Mythos Staff

Mythos is losing some of its appeal, with a concerning 5% decrease in satisfaction for Staff dropping from 88% last year to 83% this year.

Mythos Staff Competence

Aug '23Jul '24

South Africa

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Satisfaction Score

Aspect Rank

130 of 142
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Satisfaction Score

Aspect Rank

65 of 173
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Mythos Staff Attentiveness

Aug '23Jul '24

South Africa

Mythos remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

125 of 161
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Mythos Staff Members

Aug '23Jul '24

South Africa

Mythos continues to evolve, with a 2% increase in customer satisfaction of Staff Members, climbing from 73% last year to 75% this year.

Satisfaction Score

75%
2pp

Aspect Rank

86 of 173
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