Mustang Sally's Pub & Diner Brand Profile
Jul '23 — Jun '24
South Africa
Mustang Sally's Pub & Diner has a much lower satisfaction score for its Service compared to its other aspects. However, Mustang Sally's Pub & Diner has succeeded in its Food and Drinks aspect, with a 79% satisfaction score.
Mustang Sally's Pub & Diner Satisfaction Trend
Jan '24 — Jun '24
South Africa
Mustang Sally's Pub & Diner's brand satisfaction has decreased compared to previous month and now stands at 35%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Mustang Sally's Pub & Diner Food and Drinks
Mustang Sally's Pub & Diner is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 80% last year to 79% this year.
Mustang Sally's Pub & Diner Portion Size
Jul '23 — Jun '24
South Africa
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Aspect Rank
Mustang Sally's Pub & Diner Dishes
Jul '23 — Jun '24
South Africa
Mustang Sally's Pub & Diner is struggling to meet customer expectations, with a 8% decrease in satisfaction in Dishes aspect, falling from 69% last year to 61% this year.
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Mustang Sally's Pub & Diner Drinks
Jul '23 — Jun '24
South Africa
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Mustang Sally's Pub & Diner Place
Mustang Sally's Pub & Diner has shown an increase in Place, with a jump from 58% last year to an impressive 73% this year.
Mustang Sally's Pub & Diner Atmosphere and Décor
Jul '23 — Jun '24
South Africa
Mustang Sally's Pub & Diner is losing its edge, with a noticeable decrease in guest satisfaction in Atmosphere and Décor aspect, down from 91% last year to 88% this year.
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Mustang Sally's Pub & Diner Service
Mustang Sally's Pub & Diner continues to evolve, with a 4% increase in customer satisfaction of Service, climbing from 50% last year to 54% this year.
Mustang Sally's Pub & Diner Waiting Time
Jul '23 — Jun '24
South Africa
Mustang Sally's Pub & Diner is facing challenges in evolving its Waiting Time aspect, with a 1% decrease in customer satisfaction, dropping from 30% last year to 29% this year.
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Mustang Sally's Pub & Diner Staff
Mustang Sally's Pub & Diner has successfully improved guest experience, as their "Staff" satisfaction score jumped from 58% last year to an 75% this year.
Mustang Sally's Pub & Diner Staff Friendliness
Jul '23 — Jun '24
South Africa
Mustang Sally's Pub & Diner remains a consumer favourite, maintaining a consistent 87% satisfaction score in Staff Friendliness aspect for both this year and last year.
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Mustang Sally's Pub & Diner Staff Members
Jul '23 — Jun '24
South Africa
Mustang Sally's Pub & Diner continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 45% to 57% this year.
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