Mugg & Bean Overview

Mugg & Bean is losing some of its appeal, with a concerning 11% decrease in satisfaction for Portion Size dropping from 81% last year to 70% this year.

Mugg & Bean continues to evolve, with a 10% increase in customer satisfaction of Food Quality, climbing from 55% last year to 65% this year.

Mugg & Bean has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 75% last year to an 79% this year.

Mugg & Bean continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 88% to 90% this year.

Mugg & Bean is losing its edge, with a noticeable decrease in guest satisfaction in Parking aspect, down from 81% last year to 80% this year.

Mugg & Bean has shown an increase in Cleanliness and Hygiene, with a jump from 73% last year to an impressive 75% this year.

Mugg & Bean continues to evolve, with a 3% increase in customer satisfaction of Comfort, climbing from 52% last year to 55% this year.

Mugg & Bean has successfully improved guest experience, as their "Dining Area" satisfaction score jumped from 59% last year to an 78% this year.

Mugg & Bean continues to improve, with a notable increase in customer satisfaction for their Work and study friendly aspect, rising from 82% to 83% this year.

Mugg & Bean is struggling to meet customer expectations, with a 1% decrease in satisfaction in Billing and Payment aspect, falling from 25% last year to 24% this year.

Mugg & Bean has demonstrated resilience in the industry, with a 12% increase in customer satisfaction for Waiting Time rising from 56% to 68% this year.

Mugg & Bean has shown an increase in Order Processing, with a jump from 57% last year to an impressive 67% this year.

Mugg & Bean has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 88% last year to an 90% this year.