Mozambik Brand Profile
Aug '23 — Jul '24
South Africa
Mozambik has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mozambik has succeeded in its Location aspect, with a 90% satisfaction score.
Mozambik Satisfaction Trend
Feb '24 — Jul '24
South Africa
Mozambik's brand satisfaction has decreased compared to previous month and now stands at 83%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Mozambik Food and Drinks
Mozambik remains a consumer favourite, maintaining a consistent 80% satisfaction score in Food and Drinks aspect for both this year and last year.
Mozambik Portion Size
Aug '23 — Jul '24
South Africa
Mozambik is losing some of its appeal, with a concerning 4% decrease in satisfaction for Portion Size dropping from 57% last year to 53% this year.
Satisfaction Score
Aspect Rank
Mozambik Food Quality
Aug '23 — Jul '24
South Africa
Mozambik has shown an increase in Food Quality, with a jump from 49% last year to an impressive 51% this year.
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Aspect Rank
Mozambik Menu Selection
Aug '23 — Jul '24
South Africa
Mozambik is struggling to meet customer expectations, with a 8% decrease in satisfaction in Menu Selection aspect, falling from 83% last year to 75% this year.
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Aspect Rank
Mozambik Dishes
Aug '23 — Jul '24
South Africa
Mozambik is still the go-to place for customers, as their Dishes score remains high at 74%, consistent with last year's score.
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Aspect Rank
Mozambik Drinks
Aug '23 — Jul '24
South Africa
Mozambik remains a consumer favourite, maintaining a consistent 75% satisfaction score in Drinks aspect for both this year and last year.
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Aspect Rank
Satisfaction Score
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Mozambik Location
Mozambik is losing its edge, with a noticeable decrease in guest satisfaction in Location aspect, down from 93% last year to 90% this year.
Mozambik Parking
Aug '23 — Jul '24
South Africa
Mozambik is facing challenges in evolving its Parking aspect, with a 10% decrease in customer satisfaction, dropping from 73% last year to 63% this year.
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Aspect Rank
Mozambik Conveniently Situated
Aug '23 — Jul '24
South Africa
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Mozambik Views and Surroundings
Aug '23 — Jul '24
South Africa
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Mozambik Place
Mozambik continues to evolve, with a 6% increase in customer satisfaction of Place, climbing from 84% last year to 90% this year.
Mozambik Atmosphere and Décor
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Mozambik Cleanliness and Hygiene
Aug '23 — Jul '24
South Africa
Mozambik has successfully improved guest experience, as their "Cleanliness and Hygiene" satisfaction score jumped from 48% last year to an 58% this year.
Satisfaction Score
Aspect Rank
Mozambik Restrooms
Aug '23 — Jul '24
South Africa
Mozambik is still the go-to place for customers, as their Restrooms score remains high at 55%, consistent with last year's score.
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Aspect Rank
Mozambik Options for different visitors
Aug '23 — Jul '24
South Africa
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Aspect Rank
Mozambik Child-Friendly Conditions
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Mozambik Comfort
Aug '23 — Jul '24
South Africa
Mozambik is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Comfort aspect satisfaction score, dropping from 49% to 46% this year.
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Aspect Rank
Mozambik Venue Congestion
Aug '23 — Jul '24
South Africa
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Aspect Rank
Mozambik Dining Area
Aug '23 — Jul '24
South Africa
Mozambik is losing some of its appeal, with a concerning 11% decrease in satisfaction for Dining Area dropping from 77% last year to 66% this year.
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Aspect Rank
Mozambik Work and study friendly
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
Mozambik Pricing
Mozambik continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 72% to 74% this year.
Mozambik Price
Aug '23 — Jul '24
South Africa
Mozambik remains a consumer favourite, maintaining a consistent 72% satisfaction score in Price aspect for both this year and last year.
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Aspect Rank
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Mozambik Service
Mozambik has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Service rising from 75% to 79% this year.
Mozambik Billing and Payment
Aug '23 — Jul '24
South Africa
Mozambik is still the go-to place for customers, as their Billing and Payment score remains high at 36%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Mozambik Opening Hours
Aug '23 — Jul '24
South Africa
Mozambik remains a consumer favourite, maintaining a consistent 29% satisfaction score in Opening Hours aspect for both this year and last year.
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Aspect Rank
Mozambik Dining Options
Aug '23 — Jul '24
South Africa
Mozambik has shown an increase in Dining Options, with a jump from 85% last year to an impressive 89% this year.
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Aspect Rank
Mozambik Waiting Time
Aug '23 — Jul '24
South Africa
Mozambik continues to evolve, with a 5% increase in customer satisfaction of Waiting Time, climbing from 31% last year to 36% this year.
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Aspect Rank
Mozambik Order Processing
Aug '23 — Jul '24
South Africa
Mozambik has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 35% last year to an 38% this year.
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Aspect Rank
Mozambik Staff
Mozambik continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 81% to 82% this year.
Mozambik Staff Competence
Aug '23 — Jul '24
South Africa
Mozambik is still the go-to place for customers, as their Staff Competence score remains high at 68%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Mozambik Staff Friendliness
Aug '23 — Jul '24
South Africa
Mozambik is struggling to meet customer expectations, with a 4% decrease in satisfaction in Staff Friendliness aspect, falling from 92% last year to 88% this year.
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Aspect Rank
Mozambik Staff Attentiveness
Aug '23 — Jul '24
South Africa
Mozambik has demonstrated resilience in the industry, with a 17% increase in customer satisfaction for Staff Attentiveness rising from 46% to 63% this year.
Satisfaction Score
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Mozambik Staff Members
Aug '23 — Jul '24
South Africa
Mozambik has shown an increase in Staff Members, with a jump from 73% last year to an impressive 75% this year.
Satisfaction Score
Aspect Rank
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