Mozambik Brand Profile
Jul '23 — Jun '24
South Africa
Mozambik has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mozambik has succeeded in its Location aspect, with a 93% satisfaction score.
Mozambik Satisfaction Trend
Jan '24 — Jun '24
South Africa
Mozambik's brand satisfaction has decreased compared to previous month and now stands at 84%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Mozambik Food and Drinks
Mozambik is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 81% last year to 79% this year.
Mozambik Portion Size
Jul '23 — Jun '24
South Africa
Mozambik is struggling to meet customer expectations, with a 1% decrease in satisfaction in Portion Size aspect, falling from 55% last year to 54% this year.
Satisfaction Score
Aspect Rank
Mozambik Food Quality
Jul '23 — Jun '24
South Africa
Mozambik is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 52% last year to 48% this year.
Satisfaction Score
Aspect Rank
Mozambik Menu Selection
Jul '23 — Jun '24
South Africa
Mozambik has shown an increase in Menu Selection, with a jump from 81% last year to an impressive 82% this year.
Satisfaction Score
Aspect Rank
Mozambik Dishes
Jul '23 — Jun '24
South Africa
Mozambik is facing challenges in evolving its Dishes aspect, with a 2% decrease in customer satisfaction, dropping from 74% last year to 72% this year.
Satisfaction Score
Aspect Rank
Mozambik Drinks
Jul '23 — Jun '24
South Africa
Mozambik continues to evolve, with a 2% increase in customer satisfaction of Drinks, climbing from 77% last year to 79% this year.
Satisfaction Score
Aspect Rank
Mozambik Location
Mozambik is struggling to meet customer expectations. Use Realytics to know why
Mozambik Conveniently Situated
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Mozambik Views and Surroundings
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Mozambik Place
Mozambik has successfully improved guest experience, as their "Place" satisfaction score jumped from 85% last year to an 89% this year.
Mozambik Atmosphere and Décor
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Mozambik Cleanliness and Hygiene
Jul '23 — Jun '24
South Africa
Mozambik continues to improve, with a notable increase in customer satisfaction for their Cleanliness and Hygiene aspect, rising from 50% to 55% this year.
Satisfaction Score
Aspect Rank
Mozambik Options for different visitors
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Mozambik Child-Friendly Conditions
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Mozambik Comfort
Jul '23 — Jun '24
South Africa
Mozambik is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Comfort aspect satisfaction score, dropping from 49% to 42% this year.
Satisfaction Score
Aspect Rank
Mozambik Dining Area
Jul '23 — Jun '24
South Africa
Mozambik is losing some of its appeal, with a concerning 3% decrease in satisfaction for Dining Area dropping from 75% last year to 72% this year.
Satisfaction Score
Aspect Rank
Mozambik Pricing
Mozambik is struggling to meet customer expectations, with a 1% decrease in satisfaction in Pricing aspect, falling from 74% last year to 73% this year.
Mozambik Price
Jul '23 — Jun '24
South Africa
Mozambik is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 75% last year to 71% this year.
Satisfaction Score
Aspect Rank
Mozambik Service
Mozambik has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Service rising from 74% to 78% this year.
Mozambik Dining Options
Jul '23 — Jun '24
South Africa
Mozambik remains a consumer favourite, maintaining a consistent 86% satisfaction score in Dining Options aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Mozambik Waiting Time
Jul '23 — Jun '24
South Africa
Mozambik has shown an increase in Waiting Time, with a jump from 31% last year to an impressive 38% this year.
Satisfaction Score
Aspect Rank
Mozambik Order Processing
Jul '23 — Jun '24
South Africa
Mozambik is facing challenges in evolving its Order Processing aspect, with a 1% decrease in customer satisfaction, dropping from 37% last year to 36% this year.
Satisfaction Score
Aspect Rank
Mozambik Staff
Mozambik is still the go-to place for customers, as their Staff score remains high at 81%, consistent with last year's score.
Mozambik Staff Friendliness
Jul '23 — Jun '24
South Africa
Mozambik is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Staff Friendliness aspect satisfaction score, dropping from 93% to 89% this year.
Satisfaction Score
Aspect Rank
Mozambik Staff Attentiveness
Jul '23 — Jun '24
South Africa
Mozambik continues to evolve, with a 15% increase in customer satisfaction of Staff Attentiveness, climbing from 49% last year to 64% this year.
Satisfaction Score
Aspect Rank
Mozambik Staff Members
Jul '23 — Jun '24
South Africa
Mozambik has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 72% last year to an 74% this year.
Satisfaction Score
Aspect Rank
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