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Reporting period: Feb '23Jan '24

Mozambik Overview

10-100 Places
Restaurant

Brand Satisfaction

77%
3pp

Country Rank

South Africa
20 of 45

Category Rank

Restaurant
10 of 31

Rating Score

3.8

Sales Power

Sales Index

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Mozambik Brand Profile

Feb '23Jan '24

South Africa

Mozambik has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mozambik has succeeded in its Location aspect, with a 89% satisfaction score.

Location
89%
7pp
Place
83%
2pp
Staff
78%
5pp
Food and Drinks
77%
4pp
Service
74%
Pricing
65%
11pp
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Mozambik Food and Drinks

Mozambik is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 81% last year to 77% this year.

Mozambik Portion Size

Feb '23Jan '24

South Africa

Mozambik has shown an increase in Portion Size, with a jump from 51% last year to an impressive 55% this year.

Satisfaction Score

55%
4pp

Aspect Rank

8 of 31
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Mozambik Food Quality

Feb '23Jan '24

South Africa

Mozambik continues to evolve, with a 1% increase in customer satisfaction of Food Quality, climbing from 45% last year to 46% this year.

Satisfaction Score

46%
1pp

Aspect Rank

14 of 31
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Mozambik Menu Selection

Feb '23Jan '24

South Africa

Mozambik has successfully improved guest experience, as their "Menu Selection" satisfaction score jumped from 76% last year to an 78% this year.

Satisfaction Score

78%
2pp

Aspect Rank

8 of 31
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Mozambik Dishes

Feb '23Jan '24

South Africa

Mozambik remains a consumer favourite, maintaining a consistent 73% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

73%

Aspect Rank

10 of 31
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Mozambik Drinks

Feb '23Jan '24

South Africa

Mozambik is struggling to meet customer expectations, with a 8% decrease in satisfaction in Drinks aspect, falling from 79% last year to 71% this year.

Satisfaction Score

71%
8pp

Aspect Rank

14 of 31
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Mozambik Cuisines

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

5 of 19
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Mozambik Location

Mozambik is losing its edge, with a noticeable decrease in guest satisfaction in Location aspect, down from 96% last year to 89% this year.

Mozambik Parking

Feb '23Jan '24

South Africa

Use Realytics to know more about Mozambiklink

Satisfaction Score

Aspect Rank

20 of 30
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Mozambik Conveniently Situated

Feb '23Jan '24

South Africa

Mozambik is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

8 of 25
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Mozambik Views and Surroundings

Feb '23Jan '24

South Africa

Use Realytics to know more about Mozambiklink

Satisfaction Score

Aspect Rank

8 of 23
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Mozambik Ease to Find

Feb '23Jan '24

South Africa

Use Realytics to know more about Mozambiklink

Satisfaction Score

Aspect Rank

10 of 14
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Mozambik Place

Mozambik is facing challenges in evolving its Place aspect, with a 2% decrease in customer satisfaction, dropping from 85% last year to 83% this year.

Mozambik Atmosphere and Décor

Feb '23Jan '24

South Africa

Mozambik is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

14 of 31
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Mozambik Cleanliness and Hygiene

Feb '23Jan '24

South Africa

Mozambik is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 59% to 50% this year.

Satisfaction Score

50%
9pp

Aspect Rank

12 of 31
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Mozambik Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

14 of 25
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Mozambik Options for different visitors

Feb '23Jan '24

South Africa

Mozambik is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

8 of 31
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Mozambik Child-Friendly Conditions

Feb '23Jan '24

South Africa

Mozambik is losing some of its appeal, with a concerning 8% decrease in satisfaction for Child-Friendly Conditions dropping from 88% last year to 80% this year.

Satisfaction Score

80%
8pp

Aspect Rank

8 of 26
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Mozambik Comfort

Feb '23Jan '24

South Africa

Mozambik is struggling to meet customer expectations, with a 5% decrease in satisfaction in Comfort aspect, falling from 43% last year to 38% this year.

Satisfaction Score

38%
5pp

Aspect Rank

3 of 28
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Mozambik Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

9 of 27
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Mozambik Dining Area

Feb '23Jan '24

South Africa

Mozambik is still the go-to place for customers, as their Dining Area score remains high at 78%, consistent with last year's score.

Satisfaction Score

78%

Aspect Rank

2 of 30
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Mozambik Work and study friendly

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

9 of 18
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Mozambik Pricing

Mozambik is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 76% last year to 65% this year.

Mozambik Price

Feb '23Jan '24

South Africa

Mozambik is facing challenges in evolving its Price aspect, with a 11% decrease in customer satisfaction, dropping from 74% last year to 63% this year.

Satisfaction Score

63%
11pp

Aspect Rank

20 of 31
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Mozambik Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

18 of 26
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Mozambik Service

Mozambik remains a consumer favourite, maintaining a consistent 74% satisfaction score in Service aspect for both this year and last year.

Mozambik Billing and Payment

Feb '23Jan '24

South Africa

Use Realytics to know more about Mozambiklink

Satisfaction Score

Aspect Rank

14 of 28
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Mozambik Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

14 of 29
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Mozambik Dining Options

Feb '23Jan '24

South Africa

Mozambik is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Dining Options aspect satisfaction score, dropping from 85% to 82% this year.

Satisfaction Score

82%
3pp

Aspect Rank

12 of 31
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Mozambik Online Facilities

Feb '23Jan '24

South Africa

Use Realytics to know more about Mozambiklink

Satisfaction Score

Aspect Rank

15 of 27
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Mozambik Waiting Time

Feb '23Jan '24

South Africa

Mozambik is losing some of its appeal, with a concerning 2% decrease in satisfaction for Waiting Time dropping from 34% last year to 32% this year.

Satisfaction Score

32%
2pp

Aspect Rank

10 of 31
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Mozambik Order Processing

Feb '23Jan '24

South Africa

Mozambik is struggling to meet customer expectations, with a 9% decrease in satisfaction in Order Processing aspect, falling from 45% last year to 36% this year.

Satisfaction Score

36%
9pp

Aspect Rank

6 of 31
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Mozambik Staff

Mozambik is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 83% last year to 78% this year.

Mozambik Staff Competence

Feb '23Jan '24

South Africa

Use Realytics to know more about Mozambiklink

Satisfaction Score

Aspect Rank

11 of 30
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Mozambik Staff Friendliness

Feb '23Jan '24

South Africa

Mozambik is facing challenges in evolving its Staff Friendliness aspect, with a 4% decrease in customer satisfaction, dropping from 92% last year to 88% this year.

Satisfaction Score

88%
4pp

Aspect Rank

16 of 31
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Mozambik Staff Attentiveness

Feb '23Jan '24

South Africa

Mozambik continues to improve, with a notable increase in customer satisfaction for their Staff Attentiveness aspect, rising from 58% to 62% this year.

Satisfaction Score

62%
4pp

Aspect Rank

7 of 30
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Mozambik Staff Avaliability

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

11 of 22
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Mozambik Staff Members

Feb '23Jan '24

South Africa

Mozambik is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Staff Members aspect satisfaction score, dropping from 78% to 72% this year.

Satisfaction Score

72%
6pp

Aspect Rank

10 of 31
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