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Reporting period: Jul '23Jun '24

Montecasino Overview

<10 Places
Fast Food Restaurant

Brand Satisfaction

91%
1pp

Country Rank

South Africa
68 of 269

Category Rank

Fast Food Restaurant
1 of 6

Rating Score

4.5

Sales Power

Sales Index

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Montecasino Brand Profile

Jul '23Jun '24

South Africa

Montecasino has a much lower satisfaction score for its Pricing compared to its other aspects. However, Montecasino has succeeded in its Food and Drinks aspect, with a 94% satisfaction score.

Food and Drinks
94%
4pp
Location
92%
3pp
Place
92%
2pp
Staff
89%
12pp
Service
84%
3pp
Pricing
60%
2pp
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Montecasino Satisfaction Trend

Jan '24Jun '24

South Africa

Montecasino's brand satisfaction has decreased compared to previous month and now stands at 89%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Montecasino Food and Drinks

Montecasino is one of the most promising brand to delight customers. Use Realytics to know more

Montecasino Food Quality

Jul '23Jun '24

South Africa

Montecasino has shown an increase in Food Quality, with a jump from 62% last year to an impressive 79% this year.

Satisfaction Score

79%
17pp

Aspect Rank

1 of 6
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Satisfaction Score

Aspect Rank

1 of 6
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Satisfaction Score

Aspect Rank

1 of 6
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Montecasino Location

Montecasino is struggling to meet customer expectations. Use Realytics to know why

Montecasino Parking

Jul '23Jun '24

South Africa

Montecasino is losing some of its appeal, with a concerning 3% decrease in satisfaction for Parking dropping from 93% last year to 90% this year.

Satisfaction Score

90%
3pp

Aspect Rank

3 of 5
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Montecasino Views and Surroundings

Jul '23Jun '24

South Africa

Montecasino is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

2 of 4
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Montecasino Place

Montecasino is struggling to meet customer expectations. Use Realytics to know why

Montecasino Atmosphere and Décor

Jul '23Jun '24

South Africa

Montecasino is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

3 of 6
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Montecasino Cleanliness and Hygiene

Jul '23Jun '24

South Africa

Montecasino is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 6
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Montecasino Options for different visitors

Jul '23Jun '24

South Africa

Montecasino is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

1 of 6
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Montecasino Child-Friendly Conditions

Jul '23Jun '24

South Africa

Montecasino is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

2 of 4
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Montecasino Venue Congestion

Jul '23Jun '24

South Africa

Montecasino is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 6
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Montecasino Pricing

Montecasino continues to evolve, with a 2% increase in customer satisfaction of Pricing, climbing from 58% last year to 60% this year.

Montecasino Price

Jul '23Jun '24

South Africa

Montecasino is struggling to meet customer expectations, with a 2% decrease in satisfaction in Price aspect, falling from 56% last year to 54% this year.

Satisfaction Score

54%
2pp

Aspect Rank

4 of 6
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Montecasino Service

Montecasino has successfully improved guest experience, as their "Service" satisfaction score jumped from 81% last year to an 84% this year.

Satisfaction Score

Aspect Rank

1 of 6
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Montecasino Staff

Montecasino continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 77% to 89% this year.

Satisfaction Score

Aspect Rank

2 of 6
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