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Reporting period: Feb '23Jan '24

Mojo Market Overview

<10 Places
Bar and Pub

Brand Satisfaction

88%
2pp

Country Rank

South Africa
40 of 159

Category Rank

Bar and Pub
7 of 26

Rating Score

4.5

Sales Power

Sales Index

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Mojo Market Brand Profile

Feb '23Jan '24

South Africa

Mojo Market has a much lower satisfaction score for its Location compared to its other aspects. However, Mojo Market has succeeded in its Food and Drinks aspect, with a 94% satisfaction score.

Food and Drinks
94%
2pp
Place
86%
Service
80%
8pp
Staff
65%
2pp
Pricing
61%
13pp
Location
0%
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Mojo Market Food and Drinks

Mojo Market is one of the most promising brand to delight customers. Use Realytics to know more

Mojo Market Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

11 of 26
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Mojo Market Food Quality

Feb '23Jan '24

South Africa

Mojo Market is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food Quality dropping from 83% last year to 82% this year.

Satisfaction Score

82%
1pp

Aspect Rank

4 of 26
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Satisfaction Score

Aspect Rank

3 of 26
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Satisfaction Score

Aspect Rank

3 of 26
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Mojo Market Drinks

Feb '23Jan '24

South Africa

Mojo Market has shown an increase in Drinks, with a jump from 88% last year to an impressive 89% this year.

Satisfaction Score

89%
1pp

Aspect Rank

7 of 26
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Mojo Market Cuisines

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

9 of 10
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Mojo Market Location

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Mojo Market Parking

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 18
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Mojo Market Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

18 of 22
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Mojo Market Views and Surroundings

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

21 of 23
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Mojo Market Place

Mojo Market remains a consumer favourite, maintaining a consistent 86% satisfaction score in Place aspect for both this year and last year.

Mojo Market Atmosphere and Décor

Feb '23Jan '24

South Africa

Mojo Market is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

16 of 26
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Mojo Market Cleanliness and Hygiene

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

8 of 26
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Mojo Market Options for different visitors

Feb '23Jan '24

South Africa

Mojo Market is still the go-to place for customers, as their Options for different visitors score remains high at 90%, consistent with last year's score.

Satisfaction Score

90%

Aspect Rank

7 of 26
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Mojo Market Child-Friendly Conditions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

9 of 20
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Mojo Market Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 26
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Mojo Market Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

12 of 24
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Mojo Market Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

7 of 26
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Mojo Market Pricing

Mojo Market continues to evolve, with a 13% increase in customer satisfaction of Pricing, climbing from 48% last year to 61% this year.

Mojo Market Price

Feb '23Jan '24

South Africa

Mojo Market has successfully improved guest experience, as their "Price" satisfaction score jumped from 48% last year to an 61% this year.

Satisfaction Score

61%
13pp

Aspect Rank

10 of 26
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Mojo Market Service

Mojo Market continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 72% to 80% this year.

Mojo Market Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

10 of 24
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Mojo Market Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

6 of 12
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Mojo Market Dining Options

Feb '23Jan '24

South Africa

Mojo Market is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

3 of 26
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Mojo Market Waiting Time

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

26 of 26
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Mojo Market Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

6 of 26
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Mojo Market Staff

Mojo Market has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Staff rising from 63% to 65% this year.

Mojo Market Staff Competence

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

24 of 24
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Mojo Market Staff Friendliness

Feb '23Jan '24

South Africa

Mojo Market has shown an increase in Staff Friendliness, with a jump from 74% last year to an impressive 80% this year.

Satisfaction Score

80%
6pp

Aspect Rank

18 of 26
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Mojo Market Staff Members

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

23 of 26
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