Mike's Kitchen Brand Profile
Aug '23 — Jul '24
South Africa
Mike's Kitchen has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mike's Kitchen has succeeded in its Staff aspect, with a 81% satisfaction score.
Mike's Kitchen Satisfaction Trend
Feb '24 — Jul '24
South Africa
Mike's Kitchen's brand satisfaction has decreased compared to previous month and now stands at 67%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Mike's Kitchen Food and Drinks
Mike's Kitchen is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 69% last year to 67% this year.
Mike's Kitchen Portion Size
Aug '23 — Jul '24
South Africa
Mike's Kitchen remains a consumer favourite, maintaining a consistent 44% satisfaction score in Portion Size aspect for both this year and last year.
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Mike's Kitchen Food Quality
Aug '23 — Jul '24
South Africa
Mike's Kitchen has shown an increase in Food Quality, with a jump from 29% last year to an impressive 44% this year.
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Mike's Kitchen Menu Selection
Aug '23 — Jul '24
South Africa
Mike's Kitchen is still the go-to place for customers, as their Menu Selection score remains high at 75%, consistent with last year's score.
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Mike's Kitchen Dishes
Aug '23 — Jul '24
South Africa
Mike's Kitchen remains a consumer favourite, maintaining a consistent 53% satisfaction score in Dishes aspect for both this year and last year.
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Mike's Kitchen Drinks
Aug '23 — Jul '24
South Africa
Mike's Kitchen is still the go-to place for customers, as their Drinks score remains high at 67%, consistent with last year's score.
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Mike's Kitchen Place
Mike's Kitchen is struggling to meet customer expectations, with a 9% decrease in satisfaction in Place aspect, falling from 79% last year to 70% this year.
Mike's Kitchen Atmosphere and Décor
Aug '23 — Jul '24
South Africa
Mike's Kitchen is losing its edge, with a noticeable decrease in guest satisfaction in Atmosphere and Décor aspect, down from 92% last year to 89% this year.
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Mike's Kitchen Cleanliness and Hygiene
Aug '23 — Jul '24
South Africa
Mike's Kitchen is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 30% decrease in customer satisfaction, dropping from 59% last year to 29% this year.
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Mike's Kitchen Restrooms
Aug '23 — Jul '24
South Africa
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Mike's Kitchen Options for different visitors
Aug '23 — Jul '24
South Africa
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Mike's Kitchen Child-Friendly Conditions
Aug '23 — Jul '24
South Africa
Mike's Kitchen is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Child-Friendly Conditions aspect satisfaction score, dropping from 88% to 76% this year.
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Mike's Kitchen Comfort
Aug '23 — Jul '24
South Africa
Mike's Kitchen remains a consumer favourite, maintaining a consistent 40% satisfaction score in Comfort aspect for both this year and last year.
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Mike's Kitchen Venue Congestion
Aug '23 — Jul '24
South Africa
Mike's Kitchen is still the go-to place for customers, as their Venue Congestion score remains high at 25%, consistent with last year's score.
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Mike's Kitchen Dining Area
Aug '23 — Jul '24
South Africa
Mike's Kitchen remains a consumer favourite, maintaining a consistent 33% satisfaction score in Dining Area aspect for both this year and last year.
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Mike's Kitchen Pricing
Mike's Kitchen is losing some of its appeal, with a concerning 12% decrease in satisfaction for Pricing dropping from 77% last year to 65% this year.
Mike's Kitchen Price
Aug '23 — Jul '24
South Africa
Mike's Kitchen is struggling to meet customer expectations, with a 10% decrease in satisfaction in Price aspect, falling from 76% last year to 66% this year.
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Mike's Kitchen Promotions
Aug '23 — Jul '24
South Africa
Mike's Kitchen is still the go-to place for customers, as their Promotions score remains high at 50%, consistent with last year's score.
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Mike's Kitchen Service
Mike's Kitchen continues to evolve, with a 4% increase in customer satisfaction of Service, climbing from 67% last year to 71% this year.
Mike's Kitchen Dining Options
Aug '23 — Jul '24
South Africa
Mike's Kitchen has successfully improved guest experience, as their "Dining Options" satisfaction score jumped from 84% last year to an 85% this year.
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Mike's Kitchen Waiting Time
Aug '23 — Jul '24
South Africa
Mike's Kitchen continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 24% to 26% this year.
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Mike's Kitchen Order Processing
Aug '23 — Jul '24
South Africa
Mike's Kitchen remains a consumer favourite, maintaining a consistent 22% satisfaction score in Order Processing aspect for both this year and last year.
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Mike's Kitchen Staff
Mike's Kitchen is still the go-to place for customers, as their Staff score remains high at 81%, consistent with last year's score.
Mike's Kitchen Staff Competence
Aug '23 — Jul '24
South Africa
Mike's Kitchen remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Competence aspect for both this year and last year.
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Mike's Kitchen Staff Friendliness
Aug '23 — Jul '24
South Africa
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Mike's Kitchen Staff Attentiveness
Aug '23 — Jul '24
South Africa
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Mike's Kitchen Staff Avaliability
Aug '23 — Jul '24
South Africa
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Mike's Kitchen Staff Members
Aug '23 — Jul '24
South Africa
Mike's Kitchen has demonstrated resilience in the industry, with a 10% increase in customer satisfaction for Staff Members rising from 66% to 76% this year.
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