Mike's Kitchen Brand Profile
Jul '23 — Jun '24
South Africa
Mike's Kitchen has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mike's Kitchen has succeeded in its Staff aspect, with a 81% satisfaction score.
Mike's Kitchen Satisfaction Trend
Jan '24 — Jun '24
South Africa
Mike's Kitchen's brand satisfaction has decreased compared to previous month and now stands at 70%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Mike's Kitchen Food and Drinks
Mike's Kitchen is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 71% last year to 69% this year.
Mike's Kitchen Food Quality
Jul '23 — Jun '24
South Africa
Mike's Kitchen has shown an increase in Food Quality, with a jump from 33% last year to an impressive 47% this year.
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Aspect Rank
Mike's Kitchen Dishes
Jul '23 — Jun '24
South Africa
Mike's Kitchen is struggling to meet customer expectations, with a 3% decrease in satisfaction in Dishes aspect, falling from 56% last year to 53% this year.
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Aspect Rank
Mike's Kitchen Place
Mike's Kitchen is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 79% last year to 70% this year.
Mike's Kitchen Atmosphere and Décor
Jul '23 — Jun '24
South Africa
Mike's Kitchen is facing challenges in evolving its Atmosphere and Décor aspect, with a 5% decrease in customer satisfaction, dropping from 93% last year to 88% this year.
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Mike's Kitchen Options for different visitors
Jul '23 — Jun '24
South Africa
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Mike's Kitchen Child-Friendly Conditions
Jul '23 — Jun '24
South Africa
Mike's Kitchen is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Child-Friendly Conditions aspect satisfaction score, dropping from 90% to 76% this year.
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Mike's Kitchen Pricing
Mike's Kitchen is losing some of its appeal, with a concerning 10% decrease in satisfaction for Pricing dropping from 79% last year to 69% this year.
Mike's Kitchen Price
Jul '23 — Jun '24
South Africa
Mike's Kitchen is struggling to meet customer expectations, with a 8% decrease in satisfaction in Price aspect, falling from 77% last year to 69% this year.
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Mike's Kitchen Service
Mike's Kitchen continues to evolve, with a 3% increase in customer satisfaction of Service, climbing from 68% last year to 71% this year.
Mike's Kitchen Dining Options
Jul '23 — Jun '24
South Africa
Mike's Kitchen has successfully improved guest experience, as their "Dining Options" satisfaction score jumped from 86% last year to an 87% this year.
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Mike's Kitchen Waiting Time
Jul '23 — Jun '24
South Africa
Mike's Kitchen continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 21% to 29% this year.
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Mike's Kitchen Staff
Mike's Kitchen remains a consumer favourite, maintaining a consistent 81% satisfaction score in Staff aspect for both this year and last year.
Mike's Kitchen Staff Friendliness
Jul '23 — Jun '24
South Africa
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Mike's Kitchen Staff Members
Jul '23 — Jun '24
South Africa
Mike's Kitchen has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Staff Members rising from 68% to 75% this year.
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Aspect Rank
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