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Reporting period: Aug '23Jul '24

Mariner's Wharf Harbour Front Emporium Overview

<10 Places
Restaurant

Brand Satisfaction

80%
4pp

Country Rank

South Africa
186 of 258

Category Rank

Restaurant
125 of 173

Rating Score

4.1

Sales Power

Sales Index

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Mariner's Wharf Harbour Front Emporium Brand Profile

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mariner's Wharf Harbour Front Emporium has succeeded in its Location aspect, with a 100% satisfaction score.

Location
100%
6pp
Staff
81%
9pp
Food and Drinks
80%
5pp
Service
78%
1pp
Place
75%
9pp
Pricing
45%
4pp
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Mariner's Wharf Harbour Front Emporium Satisfaction Trend

Feb '24Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium's brand satisfaction has decreased compared to previous month and now stands at 64%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Mariner's Wharf Harbour Front Emporium Food and Drinks

Mariner's Wharf Harbour Front Emporium is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 85% last year to 80% this year.

Mariner's Wharf Harbour Front Emporium Portion Size

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium remains a consumer favourite, maintaining a consistent 74% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

74%

Aspect Rank

102 of 166
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Mariner's Wharf Harbour Front Emporium Food Quality

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium is struggling to meet customer expectations, with a 1% decrease in satisfaction in Food Quality aspect, falling from 70% last year to 69% this year.

Satisfaction Score

69%
1pp

Aspect Rank

69 of 173
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Mariner's Wharf Harbour Front Emporium Menu Selection

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium is still the go-to place for customers, as their Menu Selection score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

151 of 172
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Mariner's Wharf Harbour Front Emporium Dishes

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 87% last year to 80% this year.

Satisfaction Score

80%
7pp

Aspect Rank

78 of 173
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Mariner's Wharf Harbour Front Emporium Drinks

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium remains a consumer favourite, maintaining a consistent 83% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

83%

Aspect Rank

95 of 165
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Mariner's Wharf Harbour Front Emporium Location

Mariner's Wharf Harbour Front Emporium is one of the most promising brand to delight customers. Use Realytics to know more

Mariner's Wharf Harbour Front Emporium Parking

Aug '23Jul '24

South Africa

Use Realytics to know more about Mariner's Wharf Harbour Front Emporiumlink

Satisfaction Score

Aspect Rank

42 of 129
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Mariner's Wharf Harbour Front Emporium Conveniently Situated

Aug '23Jul '24

South Africa

Use Realytics to know more about Mariner's Wharf Harbour Front Emporiumlink

Satisfaction Score

Aspect Rank

97 of 130
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Mariner's Wharf Harbour Front Emporium Views and Surroundings

Aug '23Jul '24

South Africa

Use Realytics to know more about Mariner's Wharf Harbour Front Emporiumlink

Satisfaction Score

Aspect Rank

83 of 148
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Mariner's Wharf Harbour Front Emporium Place

Mariner's Wharf Harbour Front Emporium is facing challenges in evolving its Place aspect, with a 9% decrease in customer satisfaction, dropping from 84% last year to 75% this year.

Mariner's Wharf Harbour Front Emporium Atmosphere and Décor

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

131 of 171
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Mariner's Wharf Harbour Front Emporium Cleanliness and Hygiene

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 57%, consistent with last year's score.

Satisfaction Score

57%

Aspect Rank

106 of 163
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Mariner's Wharf Harbour Front Emporium Restrooms

Aug '23Jul '24

South Africa

Use Realytics to know more about Mariner's Wharf Harbour Front Emporiumlink

Satisfaction Score

Aspect Rank

86 of 118
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Mariner's Wharf Harbour Front Emporium Options for different visitors

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium remains a consumer favourite, maintaining a consistent 57% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

57%

Aspect Rank

160 of 172
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Mariner's Wharf Harbour Front Emporium Comfort

Aug '23Jul '24

South Africa

Use Realytics to know more about Mariner's Wharf Harbour Front Emporiumlink

Satisfaction Score

Aspect Rank

149 of 155
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Mariner's Wharf Harbour Front Emporium Venue Congestion

Aug '23Jul '24

South Africa

Use Realytics to know more about Mariner's Wharf Harbour Front Emporiumlink

Satisfaction Score

Aspect Rank

105 of 134
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Mariner's Wharf Harbour Front Emporium Dining Area

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium is still the go-to place for customers, as their Dining Area score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

129 of 156
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Mariner's Wharf Harbour Front Emporium Pricing

Mariner's Wharf Harbour Front Emporium is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Pricing aspect satisfaction score, dropping from 49% to 45% this year.

Mariner's Wharf Harbour Front Emporium Price

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium is losing some of its appeal, with a concerning 4% decrease in satisfaction for Price dropping from 49% last year to 45% this year.

Satisfaction Score

45%
4pp

Aspect Rank

135 of 172
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Mariner's Wharf Harbour Front Emporium Service

Mariner's Wharf Harbour Front Emporium is struggling to meet customer expectations, with a 1% decrease in satisfaction in Service aspect, falling from 79% last year to 78% this year.

Mariner's Wharf Harbour Front Emporium Dining Options

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

79 of 173
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Mariner's Wharf Harbour Front Emporium Waiting Time

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 55% last year to 54% this year.

Satisfaction Score

54%
1pp

Aspect Rank

49 of 172
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Mariner's Wharf Harbour Front Emporium Order Processing

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium remains a consumer favourite, maintaining a consistent 50% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

62 of 171
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Mariner's Wharf Harbour Front Emporium Staff

Mariner's Wharf Harbour Front Emporium is facing challenges in evolving its Staff aspect, with a 9% decrease in customer satisfaction, dropping from 90% last year to 81% this year.

Mariner's Wharf Harbour Front Emporium Staff Friendliness

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium is facing challenges in maintaining its customer experience, with a noticeable 16% decrease in their Staff Friendliness aspect satisfaction score, dropping from 95% to 79% this year.

Satisfaction Score

79%
16pp

Aspect Rank

156 of 173
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Mariner's Wharf Harbour Front Emporium Staff Attentiveness

Aug '23Jul '24

South Africa

Use Realytics to know more about Mariner's Wharf Harbour Front Emporiumlink

Satisfaction Score

Aspect Rank

11 of 161
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Mariner's Wharf Harbour Front Emporium Staff Members

Aug '23Jul '24

South Africa

Mariner's Wharf Harbour Front Emporium is losing some of its appeal, with a concerning 2% decrease in satisfaction for Staff Members dropping from 78% last year to 76% this year.

Satisfaction Score

76%
2pp

Aspect Rank

77 of 173
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