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Reporting period: Jul '23Jun '24

Mariner's Wharf Harbour Front Emporium Overview

<10 Places
Restaurant

Brand Satisfaction

79%
5pp

Country Rank

South Africa
203 of 269

Category Rank

Restaurant
135 of 179

Rating Score

4.1

Sales Power

Sales Index

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Mariner's Wharf Harbour Front Emporium Brand Profile

Jul '23Jun '24

South Africa

Mariner's Wharf Harbour Front Emporium has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mariner's Wharf Harbour Front Emporium has succeeded in its Location aspect, with a 97% satisfaction score.

Location
97%
Staff
81%
7pp
Food and Drinks
81%
5pp
Service
78%
2pp
Place
77%
11pp
Pricing
40%
17pp
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Mariner's Wharf Harbour Front Emporium Satisfaction Trend

Jan '24Jun '24

South Africa

Mariner's Wharf Harbour Front Emporium's brand satisfaction has increased compared to previous month and now stands at 91%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Mariner's Wharf Harbour Front Emporium Food and Drinks

Mariner's Wharf Harbour Front Emporium is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 86% last year to 81% this year.

Mariner's Wharf Harbour Front Emporium Food Quality

Jul '23Jun '24

South Africa

Mariner's Wharf Harbour Front Emporium has shown an increase in Food Quality, with a jump from 68% last year to an impressive 73% this year.

Satisfaction Score

73%
5pp

Aspect Rank

52 of 179
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Mariner's Wharf Harbour Front Emporium Dishes

Jul '23Jun '24

South Africa

Mariner's Wharf Harbour Front Emporium is struggling to meet customer expectations, with a 6% decrease in satisfaction in Dishes aspect, falling from 87% last year to 81% this year.

Satisfaction Score

81%
6pp

Aspect Rank

77 of 179
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Mariner's Wharf Harbour Front Emporium Location

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Mariner's Wharf Harbour Front Emporium Conveniently Situated

Jul '23Jun '24

South Africa

Mariner's Wharf Harbour Front Emporium remains a consumer favourite, maintaining a consistent 86% satisfaction score in Conveniently Situated aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

95 of 133
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Mariner's Wharf Harbour Front Emporium Views and Surroundings

Jul '23Jun '24

South Africa

Use Realytics to know more about Mariner's Wharf Harbour Front Emporiumlink

Satisfaction Score

Aspect Rank

62 of 149
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Mariner's Wharf Harbour Front Emporium Place

Mariner's Wharf Harbour Front Emporium is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 88% last year to 77% this year.

Mariner's Wharf Harbour Front Emporium Atmosphere and Décor

Jul '23Jun '24

South Africa

Mariner's Wharf Harbour Front Emporium is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

104 of 177
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Mariner's Wharf Harbour Front Emporium Pricing

Mariner's Wharf Harbour Front Emporium is facing challenges in evolving its Pricing aspect, with a 17% decrease in customer satisfaction, dropping from 57% last year to 40% this year.

Mariner's Wharf Harbour Front Emporium Price

Jul '23Jun '24

South Africa

Mariner's Wharf Harbour Front Emporium is facing challenges in maintaining its customer experience, with a noticeable 17% decrease in their Price aspect satisfaction score, dropping from 57% to 40% this year.

Satisfaction Score

40%
17pp

Aspect Rank

147 of 178
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Mariner's Wharf Harbour Front Emporium Service

Mariner's Wharf Harbour Front Emporium is losing some of its appeal, with a concerning 2% decrease in satisfaction for Service dropping from 80% last year to 78% this year.

Mariner's Wharf Harbour Front Emporium Staff

Mariner's Wharf Harbour Front Emporium is struggling to meet customer expectations, with a 7% decrease in satisfaction in Staff aspect, falling from 88% last year to 81% this year.

Mariner's Wharf Harbour Front Emporium Staff Friendliness

Jul '23Jun '24

South Africa

Mariner's Wharf Harbour Front Emporium is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 97% last year to 80% this year.

Satisfaction Score

80%
17pp

Aspect Rank

137 of 179
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