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Reporting period: Feb '23Jan '24

Mariner's Wharf Harbour Front Emporium Overview

<10 Places
Restaurant

Brand Satisfaction

82%
1pp

Country Rank

South Africa
42 of 92

Category Rank

Restaurant
30 of 70

Rating Score

4.3

Sales Power

Sales Index

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Mariner's Wharf Harbour Front Emporium Brand Profile

Feb '23Jan '24

South Africa

Mariner's Wharf Harbour Front Emporium has a much lower satisfaction score for its Pricing compared to its other aspects. However, Mariner's Wharf Harbour Front Emporium has succeeded in its Place aspect, with a 90% satisfaction score.

Place
90%
11pp
Staff
83%
2pp
Food and Drinks
82%
4pp
Service
81%
4pp
Location
0%
Pricing
0%
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Mariner's Wharf Harbour Front Emporium Food and Drinks

Mariner's Wharf Harbour Front Emporium is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 86% last year to 82% this year.

Mariner's Wharf Harbour Front Emporium Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

76 of 107
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Mariner's Wharf Harbour Front Emporium Food Quality

Feb '23Jan '24

South Africa

Mariner's Wharf Harbour Front Emporium is struggling to meet customer expectations, with a 10% decrease in satisfaction in Food Quality aspect, falling from 79% last year to 69% this year.

Satisfaction Score

69%
10pp

Aspect Rank

32 of 112
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Mariner's Wharf Harbour Front Emporium Menu Selection

Feb '23Jan '24

South Africa

Use Realytics to know more about Mariner's Wharf Harbour Front Emporiumlink

Satisfaction Score

Aspect Rank

75 of 110
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Mariner's Wharf Harbour Front Emporium Dishes

Feb '23Jan '24

South Africa

Mariner's Wharf Harbour Front Emporium is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 84% last year to 80% this year.

Satisfaction Score

80%
4pp

Aspect Rank

49 of 112
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Mariner's Wharf Harbour Front Emporium Drinks

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

67 of 111
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Mariner's Wharf Harbour Front Emporium Location

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Mariner's Wharf Harbour Front Emporium Parking

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

44 of 87
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Mariner's Wharf Harbour Front Emporium Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

71 of 86
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Mariner's Wharf Harbour Front Emporium Views and Surroundings

Feb '23Jan '24

South Africa

Mariner's Wharf Harbour Front Emporium is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

23 of 90
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Mariner's Wharf Harbour Front Emporium Place

Mariner's Wharf Harbour Front Emporium is one of the most promising brand to delight customers. Use Realytics to know more

Mariner's Wharf Harbour Front Emporium Atmosphere and Décor

Feb '23Jan '24

South Africa

Use Realytics to know more about Mariner's Wharf Harbour Front Emporiumlink

Satisfaction Score

Aspect Rank

18 of 112
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Mariner's Wharf Harbour Front Emporium Cleanliness and Hygiene

Feb '23Jan '24

South Africa

Use Realytics to know more about Mariner's Wharf Harbour Front Emporiumlink

Satisfaction Score

Aspect Rank

87 of 107
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Mariner's Wharf Harbour Front Emporium Options for different visitors

Feb '23Jan '24

South Africa

Use Realytics to know more about Mariner's Wharf Harbour Front Emporiumlink

Satisfaction Score

Aspect Rank

73 of 112
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Mariner's Wharf Harbour Front Emporium Child-Friendly Conditions

Feb '23Jan '24

South Africa

Use Realytics to know more about Mariner's Wharf Harbour Front Emporiumlink

Satisfaction Score

Aspect Rank

30 of 90
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Mariner's Wharf Harbour Front Emporium Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 106
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Mariner's Wharf Harbour Front Emporium Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

25 of 101
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Mariner's Wharf Harbour Front Emporium Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

99 of 103
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Mariner's Wharf Harbour Front Emporium Pricing

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Mariner's Wharf Harbour Front Emporium Price

Feb '23Jan '24

South Africa

Mariner's Wharf Harbour Front Emporium has shown an increase in Price, with a jump from 52% last year to an impressive 59% this year.

Satisfaction Score

59%
7pp

Aspect Rank

56 of 111
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Mariner's Wharf Harbour Front Emporium Service

Mariner's Wharf Harbour Front Emporium continues to evolve, with a 4% increase in customer satisfaction of Service, climbing from 77% last year to 81% this year.

Mariner's Wharf Harbour Front Emporium Dining Options

Feb '23Jan '24

South Africa

Mariner's Wharf Harbour Front Emporium is facing challenges in evolving its Dining Options aspect, with a 3% decrease in customer satisfaction, dropping from 82% last year to 79% this year.

Satisfaction Score

79%
3pp

Aspect Rank

62 of 112
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Mariner's Wharf Harbour Front Emporium Waiting Time

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

42 of 112
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Mariner's Wharf Harbour Front Emporium Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

36 of 110
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Mariner's Wharf Harbour Front Emporium Staff

Mariner's Wharf Harbour Front Emporium is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Staff aspect satisfaction score, dropping from 85% to 83% this year.

Mariner's Wharf Harbour Front Emporium Staff Competence

Feb '23Jan '24

South Africa

Use Realytics to know more about Mariner's Wharf Harbour Front Emporiumlink

Satisfaction Score

Aspect Rank

29 of 92
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Mariner's Wharf Harbour Front Emporium Staff Friendliness

Feb '23Jan '24

South Africa

Mariner's Wharf Harbour Front Emporium is losing some of its appeal, with a concerning 15% decrease in satisfaction for Staff Friendliness dropping from 95% last year to 80% this year.

Satisfaction Score

80%
15pp

Aspect Rank

80 of 112
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Mariner's Wharf Harbour Front Emporium Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

21 of 107
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Mariner's Wharf Harbour Front Emporium Staff Members

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

86 of 112
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