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Reporting period: Feb '23Jan '24

Lupa Osteria Bedfordview Overview

10-100 Places
Restaurant

Brand Satisfaction

86%
1pp

Country Rank

South Africa
6 of 41

Category Rank

Restaurant
4 of 30

Rating Score

4.3

Sales Power

Sales Index

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Lupa Osteria Bedfordview Brand Profile

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview has a much lower satisfaction score for its Location compared to its other aspects. However, Lupa Osteria Bedfordview has succeeded in its Staff aspect, with a 89% satisfaction score.

Staff
89%
Place
87%
2pp
Service
85%
2pp
Food and Drinks
81%
3pp
Pricing
63%
9pp
Location
0%
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Lupa Osteria Bedfordview Food and Drinks

Lupa Osteria Bedfordview is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 84% last year to 81% this year.

Lupa Osteria Bedfordview Portion Size

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview is struggling to meet customer expectations, with a 6% decrease in satisfaction in Portion Size aspect, falling from 69% last year to 63% this year.

Satisfaction Score

63%
6pp

Aspect Rank

6 of 31
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Lupa Osteria Bedfordview Food Quality

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 53% last year to 50% this year.

Satisfaction Score

50%
3pp

Aspect Rank

9 of 31
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Lupa Osteria Bedfordview Menu Selection

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview has shown an increase in Menu Selection, with a jump from 63% last year to an impressive 77% this year.

Satisfaction Score

77%
14pp

Aspect Rank

9 of 31
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Lupa Osteria Bedfordview Dishes

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview is facing challenges in evolving its Dishes aspect, with a 8% decrease in customer satisfaction, dropping from 83% last year to 75% this year.

Satisfaction Score

75%
8pp

Aspect Rank

8 of 31
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Lupa Osteria Bedfordview Drinks

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Drinks aspect satisfaction score, dropping from 92% to 84% this year.

Satisfaction Score

84%
8pp

Aspect Rank

5 of 31
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Satisfaction Score

Aspect Rank

1 of 19
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Lupa Osteria Bedfordview Location

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Satisfaction Score

Aspect Rank

4 of 30
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Lupa Osteria Bedfordview Conveniently Situated

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview is losing some of its appeal, with a concerning 14% decrease in satisfaction for Conveniently Situated dropping from 100% last year to 86% this year.

Satisfaction Score

86%
14pp

Aspect Rank

10 of 25
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Lupa Osteria Bedfordview Views and Surroundings

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

19 of 23
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Lupa Osteria Bedfordview Place

Lupa Osteria Bedfordview is struggling to meet customer expectations, with a 2% decrease in satisfaction in Place aspect, falling from 89% last year to 87% this year.

Lupa Osteria Bedfordview Atmosphere and Décor

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

11 of 31
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Lupa Osteria Bedfordview Cleanliness and Hygiene

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview is losing its edge, with a noticeable decrease in guest satisfaction in Cleanliness and Hygiene aspect, down from 62% last year to 42% this year.

Satisfaction Score

42%
20pp

Aspect Rank

14 of 31
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Lupa Osteria Bedfordview Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

1 of 25
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Lupa Osteria Bedfordview Options for different visitors

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

9 of 31
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Lupa Osteria Bedfordview Child-Friendly Conditions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 26
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Lupa Osteria Bedfordview Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

14 of 28
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Lupa Osteria Bedfordview Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

14 of 27
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Lupa Osteria Bedfordview Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

23 of 30
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Lupa Osteria Bedfordview Work and study friendly

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

4 of 18
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Lupa Osteria Bedfordview Pricing

Lupa Osteria Bedfordview is facing challenges in evolving its Pricing aspect, with a 9% decrease in customer satisfaction, dropping from 72% last year to 63% this year.

Lupa Osteria Bedfordview Price

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Price aspect satisfaction score, dropping from 72% to 59% this year.

Satisfaction Score

59%
13pp

Aspect Rank

22 of 31
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Lupa Osteria Bedfordview Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

9 of 26
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Lupa Osteria Bedfordview Service

Lupa Osteria Bedfordview continues to evolve, with a 2% increase in customer satisfaction of Service, climbing from 83% last year to 85% this year.

Lupa Osteria Bedfordview Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

9 of 28
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Satisfaction Score

Aspect Rank

2 of 31
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Lupa Osteria Bedfordview Online Facilities

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

14 of 27
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Lupa Osteria Bedfordview Waiting Time

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 34% last year to an 39% this year.

Satisfaction Score

39%
5pp

Aspect Rank

6 of 31
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Lupa Osteria Bedfordview Order Processing

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview is losing some of its appeal, with a concerning 4% decrease in satisfaction for Order Processing dropping from 50% last year to 46% this year.

Satisfaction Score

46%
4pp

Aspect Rank

3 of 31
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Lupa Osteria Bedfordview Staff

Lupa Osteria Bedfordview remains a consumer favourite, maintaining a consistent 89% satisfaction score in Staff aspect for both this year and last year.

Lupa Osteria Bedfordview Staff Competence

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

5 of 30
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Lupa Osteria Bedfordview Staff Friendliness

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

10 of 31
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Lupa Osteria Bedfordview Staff Attentiveness

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview continues to improve, with a notable increase in customer satisfaction for their Staff Attentiveness aspect, rising from 79% to 89% this year.

Satisfaction Score

89%
10pp

Aspect Rank

3 of 30
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Lupa Osteria Bedfordview Staff Members

Feb '23Jan '24

South Africa

Lupa Osteria Bedfordview has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Staff Members rising from 83% to 84% this year.

Satisfaction Score

84%
1pp

Aspect Rank

3 of 31
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