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Reporting period: Jul '23Jun '24

Life Grand Cafe Mall of the South Overview

<10 Places
Restaurant

Brand Satisfaction

72%
5pp

Country Rank

South Africa
248 of 269

Category Rank

Restaurant
170 of 179

Rating Score

3.7

Sales Power

Sales Index

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Life Grand Cafe Mall of the South Brand Profile

Jul '23Jun '24

South Africa

Life Grand Cafe Mall of the South has a much lower satisfaction score for its Service compared to its other aspects. However, Life Grand Cafe Mall of the South has succeeded in its Location aspect, with a 98% satisfaction score.

Location
98%
2pp
Place
79%
7pp
Food and Drinks
72%
7pp
Staff
65%
Service
62%
6pp
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Life Grand Cafe Mall of the South Satisfaction Trend

Jan '24Jun '24

South Africa

Life Grand Cafe Mall of the South's brand satisfaction has decreased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Life Grand Cafe Mall of the South Food and Drinks

Life Grand Cafe Mall of the South is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 79% last year to 72% this year.

Life Grand Cafe Mall of the South Food Quality

Jul '23Jun '24

South Africa

Life Grand Cafe Mall of the South is struggling to meet customer expectations, with a 14% decrease in satisfaction in Food Quality aspect, falling from 51% last year to 37% this year.

Satisfaction Score

37%
14pp

Aspect Rank

128 of 179
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Life Grand Cafe Mall of the South Dishes

Jul '23Jun '24

South Africa

Life Grand Cafe Mall of the South has shown an increase in Dishes, with a jump from 63% last year to an impressive 67% this year.

Satisfaction Score

67%
4pp

Aspect Rank

135 of 179
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Life Grand Cafe Mall of the South Drinks

Jul '23Jun '24

South Africa

Life Grand Cafe Mall of the South is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 89% last year to 76% this year.

Satisfaction Score

76%
13pp

Aspect Rank

67 of 171
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Life Grand Cafe Mall of the South Location

Life Grand Cafe Mall of the South is one of the most promising brand to delight customers. Use Realytics to know more

Life Grand Cafe Mall of the South Conveniently Situated

Jul '23Jun '24

South Africa

Life Grand Cafe Mall of the South is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

39 of 133
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Life Grand Cafe Mall of the South Views and Surroundings

Jul '23Jun '24

South Africa

Use Realytics to know more about Life Grand Cafe Mall of the Southlink

Satisfaction Score

Aspect Rank

67 of 149
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Life Grand Cafe Mall of the South Place

Life Grand Cafe Mall of the South is facing challenges in evolving its Place aspect, with a 7% decrease in customer satisfaction, dropping from 86% last year to 79% this year.

Life Grand Cafe Mall of the South Atmosphere and Décor

Jul '23Jun '24

South Africa

Life Grand Cafe Mall of the South is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

137 of 177
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Life Grand Cafe Mall of the South Service

Life Grand Cafe Mall of the South is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Service aspect satisfaction score, dropping from 68% to 62% this year.

Life Grand Cafe Mall of the South Staff

Life Grand Cafe Mall of the South remains a consumer favourite, maintaining a consistent 65% satisfaction score in Staff aspect for both this year and last year.

Life Grand Cafe Mall of the South Staff Friendliness

Jul '23Jun '24

South Africa

Life Grand Cafe Mall of the South is losing some of its appeal, with a concerning 6% decrease in satisfaction for Staff Friendliness dropping from 86% last year to 80% this year.

Satisfaction Score

80%
6pp

Aspect Rank

136 of 179
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Life Grand Cafe Mall of the South Staff Members

Jul '23Jun '24

South Africa

Life Grand Cafe Mall of the South is struggling to meet customer expectations, with a 5% decrease in satisfaction in Staff Members aspect, falling from 52% last year to 47% this year.

Satisfaction Score

47%
5pp

Aspect Rank

109 of 179
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