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Reporting period: Jul '23Jun '24

La Rosa Mexican Grille - Montecasino Overview

<10 Places
Restaurant

Brand Satisfaction

77%
4pp

Country Rank

South Africa
222 of 269

Category Rank

Restaurant
149 of 179

Rating Score

3.6

Sales Power

Sales Index

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La Rosa Mexican Grille - Montecasino Brand Profile

Jul '23Jun '24

South Africa

La Rosa Mexican Grille - Montecasino has a much lower satisfaction score for its Service compared to its other aspects. However, La Rosa Mexican Grille - Montecasino has succeeded in its Place aspect, with a 91% satisfaction score.

Place
91%
4pp
Staff
83%
2pp
Food and Drinks
76%
9pp
Service
68%
4pp
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La Rosa Mexican Grille - Montecasino Satisfaction Trend

Jan '24Jun '24

South Africa

La Rosa Mexican Grille - Montecasino's brand satisfaction has decreased compared to previous month and now stands at 70%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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La Rosa Mexican Grille - Montecasino Food and Drinks

La Rosa Mexican Grille - Montecasino is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 85% last year to 76% this year.

La Rosa Mexican Grille - Montecasino Food Quality

Jul '23Jun '24

South Africa

La Rosa Mexican Grille - Montecasino is struggling to meet customer expectations, with a 20% decrease in satisfaction in Food Quality aspect, falling from 46% last year to 26% this year.

Satisfaction Score

26%
20pp

Aspect Rank

141 of 179
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La Rosa Mexican Grille - Montecasino Dishes

Jul '23Jun '24

South Africa

La Rosa Mexican Grille - Montecasino is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 75% last year to 72% this year.

Satisfaction Score

72%
3pp

Aspect Rank

116 of 179
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La Rosa Mexican Grille - Montecasino Drinks

Jul '23Jun '24

South Africa

La Rosa Mexican Grille - Montecasino is facing challenges in evolving its Drinks aspect, with a 10% decrease in customer satisfaction, dropping from 90% last year to 80% this year.

Satisfaction Score

80%
10pp

Aspect Rank

63 of 171
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La Rosa Mexican Grille - Montecasino Place

La Rosa Mexican Grille - Montecasino is one of the most promising brand to delight customers. Use Realytics to know more

La Rosa Mexican Grille - Montecasino Atmosphere and Décor

Jul '23Jun '24

South Africa

La Rosa Mexican Grille - Montecasino is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

132 of 177
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La Rosa Mexican Grille - Montecasino Service

La Rosa Mexican Grille - Montecasino is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Service aspect satisfaction score, dropping from 72% to 68% this year.

La Rosa Mexican Grille - Montecasino Staff

La Rosa Mexican Grille - Montecasino is losing some of its appeal, with a concerning 2% decrease in satisfaction for Staff dropping from 85% last year to 83% this year.

La Rosa Mexican Grille - Montecasino Staff Friendliness

Jul '23Jun '24

South Africa

La Rosa Mexican Grille - Montecasino is struggling to meet customer expectations, with a 7% decrease in satisfaction in Staff Friendliness aspect, falling from 93% last year to 86% this year.

Satisfaction Score

86%
7pp

Aspect Rank

115 of 179
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La Rosa Mexican Grille - Montecasino Staff Members

Jul '23Jun '24

South Africa

La Rosa Mexican Grille - Montecasino has shown an increase in Staff Members, with a jump from 68% last year to an impressive 81% this year.

Satisfaction Score

81%
13pp

Aspect Rank

44 of 179
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