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Reporting period: Jul '23Jun '24

Kung Fu Kitchen Overview

10-100 Places
Restaurant

Brand Satisfaction

71%
5pp

Country Rank

South Africa
34 of 46

Category Rank

Restaurant
22 of 30

Rating Score

3.2

Sales Power

Sales Index

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Kung Fu Kitchen Brand Profile

Jul '23Jun '24

South Africa

Kung Fu Kitchen has a much lower satisfaction score for its Place compared to its other aspects. However, Kung Fu Kitchen has succeeded in its Pricing aspect, with a 94% satisfaction score.

Pricing
94%
1pp
Food and Drinks
73%
2pp
Staff
72%
7pp
Service
55%
11pp
Place
49%
39pp
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Kung Fu Kitchen Satisfaction Trend

Jan '24Jun '24

South Africa

Kung Fu Kitchen's brand satisfaction has decreased compared to previous month and now stands at 70%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Kung Fu Kitchen Food and Drinks

Kung Fu Kitchen is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 75% last year to 73% this year.

Kung Fu Kitchen Portion Size

Jul '23Jun '24

South Africa

Kung Fu Kitchen is struggling to meet customer expectations, with a 11% decrease in satisfaction in Portion Size aspect, falling from 100% last year to 89% this year.

Satisfaction Score

89%
11pp

Aspect Rank

2 of 30
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Kung Fu Kitchen Food Quality

Jul '23Jun '24

South Africa

Kung Fu Kitchen is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 36% last year to 33% this year.

Satisfaction Score

33%
3pp

Aspect Rank

27 of 30
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Kung Fu Kitchen Dishes

Jul '23Jun '24

South Africa

Kung Fu Kitchen has shown an increase in Dishes, with a jump from 69% last year to an impressive 71% this year.

Satisfaction Score

71%
2pp

Aspect Rank

14 of 30
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Kung Fu Kitchen Place

Kung Fu Kitchen is facing challenges in evolving its Place aspect, with a 39% decrease in customer satisfaction, dropping from 88% last year to 49% this year.

Kung Fu Kitchen Pricing

Kung Fu Kitchen is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

2 of 30
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Kung Fu Kitchen Service

Kung Fu Kitchen is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Service aspect satisfaction score, dropping from 66% to 55% this year.

Kung Fu Kitchen Staff

Kung Fu Kitchen is losing some of its appeal, with a concerning 7% decrease in satisfaction for Staff dropping from 79% last year to 72% this year.

Kung Fu Kitchen Staff Friendliness

Jul '23Jun '24

South Africa

Kung Fu Kitchen continues to evolve, with a 2% increase in customer satisfaction of Staff Friendliness, climbing from 86% last year to 88% this year.

Satisfaction Score

88%
2pp

Aspect Rank

14 of 30
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