Kota Joe Roadhouse - Alberton Brand Profile
Jul '23 — Jun '24
South Africa
Kota Joe Roadhouse - Alberton has a much lower satisfaction score for its Pricing compared to its other aspects. However, Kota Joe Roadhouse - Alberton has succeeded in its Place aspect, with a 86% satisfaction score.
Kota Joe Roadhouse - Alberton Satisfaction Trend
Jan '24 — Jun '24
South Africa
Kota Joe Roadhouse - Alberton's brand satisfaction has increased compared to previous month and now stands at 88%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Kota Joe Roadhouse - Alberton Food and Drinks
Kota Joe Roadhouse - Alberton is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 86% last year to 85% this year.
Kota Joe Roadhouse - Alberton Food Quality
Jul '23 — Jun '24
South Africa
Kota Joe Roadhouse - Alberton has shown an increase in Food Quality, with a jump from 33% last year to an impressive 58% this year.
Satisfaction Score
Aspect Rank
Kota Joe Roadhouse - Alberton Dishes
Jul '23 — Jun '24
South Africa
Kota Joe Roadhouse - Alberton remains a consumer favourite, maintaining a consistent 75% satisfaction score in Dishes aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Kota Joe Roadhouse - Alberton Drinks
Jul '23 — Jun '24
South Africa
Kota Joe Roadhouse - Alberton is struggling to meet customer expectations, with a 7% decrease in satisfaction in Drinks aspect, falling from 96% last year to 89% this year.
Satisfaction Score
Aspect Rank
Kota Joe Roadhouse - Alberton Place
Kota Joe Roadhouse - Alberton is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 89% last year to 86% this year.
Kota Joe Roadhouse - Alberton Atmosphere and Décor
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Kota Joe Roadhouse - Alberton Pricing
Kota Joe Roadhouse - Alberton is facing challenges in evolving its Pricing aspect, with a 6% decrease in customer satisfaction, dropping from 67% last year to 61% this year.
Kota Joe Roadhouse - Alberton Price
Jul '23 — Jun '24
South Africa
Kota Joe Roadhouse - Alberton is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Price aspect satisfaction score, dropping from 67% to 61% this year.
Satisfaction Score
Aspect Rank
Kota Joe Roadhouse - Alberton Service
Kota Joe Roadhouse - Alberton is losing some of its appeal, with a concerning 3% decrease in satisfaction for Service dropping from 80% last year to 77% this year.
Kota Joe Roadhouse - Alberton Waiting Time
Jul '23 — Jun '24
South Africa
Kota Joe Roadhouse - Alberton is struggling to meet customer expectations, with a 2% decrease in satisfaction in Waiting Time aspect, falling from 52% last year to 50% this year.
Satisfaction Score
Aspect Rank
Kota Joe Roadhouse - Alberton Staff
Kota Joe Roadhouse - Alberton continues to evolve, with a 2% increase in customer satisfaction of Staff, climbing from 82% last year to 84% this year.
Kota Joe Roadhouse - Alberton Staff Friendliness
Jul '23 — Jun '24
South Africa
Kota Joe Roadhouse - Alberton is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 90% last year to 84% this year.
Satisfaction Score
Aspect Rank
Kota Joe Roadhouse - Alberton Staff Members
Jul '23 — Jun '24
South Africa
Kota Joe Roadhouse - Alberton has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 48% last year to an 81% this year.
Satisfaction Score
Aspect Rank
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