Kloof Street House Brand Profile
Jul '23 — Jun '24
South Africa
Kloof Street House has a much lower satisfaction score for its Pricing compared to its other aspects. However, Kloof Street House has succeeded in its Location aspect, with a 100% satisfaction score.
Kloof Street House Satisfaction Trend
Jan '24 — Jun '24
South Africa
Kloof Street House's brand satisfaction has increased compared to previous month and now stands at 98%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Kloof Street House Food and Drinks
Kloof Street House has shown an increase in Food and Drinks, with a jump from 83% last year to an impressive 84% this year.
Kloof Street House Food Quality
Jul '23 — Jun '24
South Africa
Kloof Street House continues to evolve, with a 13% increase in customer satisfaction of Food Quality, climbing from 50% last year to 63% this year.
Satisfaction Score
Aspect Rank
Kloof Street House Menu Selection
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Kloof Street House Dishes
Jul '23 — Jun '24
South Africa
Kloof Street House has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 69% last year to an 71% this year.
Satisfaction Score
Aspect Rank
Kloof Street House Drinks
Jul '23 — Jun '24
South Africa
Kloof Street House continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 83% to 88% this year.
Satisfaction Score
Aspect Rank
Kloof Street House Location
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Kloof Street House Conveniently Situated
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Kloof Street House Views and Surroundings
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Kloof Street House Place
Kloof Street House is one of the most promising brand to delight customers. Use Realytics to know more
Kloof Street House Atmosphere and Décor
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Kloof Street House Dining Area
Jul '23 — Jun '24
South Africa
Kloof Street House remains a consumer favourite, maintaining a consistent 41% satisfaction score in Dining Area aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Kloof Street House Pricing
Kloof Street House is losing some of its appeal, with a concerning 2% decrease in satisfaction for Pricing dropping from 38% last year to 36% this year.
Kloof Street House Price
Jul '23 — Jun '24
South Africa
Kloof Street House has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Price rising from 33% to 36% this year.
Satisfaction Score
Aspect Rank
Kloof Street House Service
Kloof Street House has shown an increase in Service, with a jump from 64% last year to an impressive 83% this year.
Kloof Street House Dining Options
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Kloof Street House Order Processing
Jul '23 — Jun '24
South Africa
Kloof Street House continues to evolve, with a 21% increase in customer satisfaction of Order Processing, climbing from 38% last year to 59% this year.
Satisfaction Score
Aspect Rank
Kloof Street House Staff
Kloof Street House has successfully improved guest experience, as their "Staff" satisfaction score jumped from 61% last year to an 75% this year.
Kloof Street House Staff Friendliness
Jul '23 — Jun '24
South Africa
Kloof Street House continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 62% to 85% this year.
Satisfaction Score
Aspect Rank
Kloof Street House Staff Members
Jul '23 — Jun '24
South Africa
Kloof Street House is struggling to meet customer expectations, with a 7% decrease in satisfaction in Staff Members aspect, falling from 58% last year to 51% this year.
Satisfaction Score
Aspect Rank
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