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Reporting period: Jul '23Jun '24

KAUAI 3 Arts Overview

100+ Places
Restaurant

Brand Satisfaction

58%
10pp

Country Rank

South Africa
18 of 20

Category Rank

Restaurant
13 of 14

Rating Score

2.8

Sales Power

Sales Index

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KAUAI 3 Arts Brand Profile

Jul '23Jun '24

South Africa

KAUAI 3 Arts has a much lower satisfaction score for its Pricing compared to its other aspects. However, KAUAI 3 Arts has succeeded in its Place aspect, with a 65% satisfaction score.

Place
65%
5pp
Food and Drinks
64%
10pp
Staff
58%
12pp
Service
45%
11pp
Pricing
36%
4pp
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KAUAI 3 Arts Satisfaction Trend

Jan '24Jun '24

South Africa

KAUAI 3 Arts's brand satisfaction has increased compared to previous month and now stands at 66%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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KAUAI 3 Arts Food and Drinks

KAUAI 3 Arts is losing some of its appeal, with a concerning 10% decrease in satisfaction for Food and Drinks dropping from 74% last year to 64% this year.

KAUAI 3 Arts Food Quality

Jul '23Jun '24

South Africa

KAUAI 3 Arts is struggling to meet customer expectations, with a 9% decrease in satisfaction in Food Quality aspect, falling from 65% last year to 56% this year.

Satisfaction Score

56%
9pp

Aspect Rank

6 of 14
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KAUAI 3 Arts Menu Selection

Jul '23Jun '24

South Africa

KAUAI 3 Arts is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 83% last year to 72% this year.

Satisfaction Score

72%
11pp

Aspect Rank

7 of 14
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KAUAI 3 Arts Dishes

Jul '23Jun '24

South Africa

KAUAI 3 Arts is facing challenges in evolving its Dishes aspect, with a 18% decrease in customer satisfaction, dropping from 60% last year to 42% this year.

Satisfaction Score

42%
18pp

Aspect Rank

14 of 14
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KAUAI 3 Arts Drinks

Jul '23Jun '24

South Africa

KAUAI 3 Arts is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Drinks aspect satisfaction score, dropping from 77% to 65% this year.

Satisfaction Score

65%
12pp

Aspect Rank

5 of 14
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KAUAI 3 Arts Place

KAUAI 3 Arts is losing some of its appeal, with a concerning 5% decrease in satisfaction for Place dropping from 70% last year to 65% this year.

KAUAI 3 Arts Atmosphere and Décor

Jul '23Jun '24

South Africa

Use Realytics to know more about KAUAI 3 Artslink

Satisfaction Score

Aspect Rank

9 of 14
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KAUAI 3 Arts Cleanliness and Hygiene

Jul '23Jun '24

South Africa

KAUAI 3 Arts is struggling to meet customer expectations, with a 12% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 69% last year to 57% this year.

Satisfaction Score

57%
12pp

Aspect Rank

14 of 14
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KAUAI 3 Arts Pricing

KAUAI 3 Arts is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 40% last year to 36% this year.

KAUAI 3 Arts Price

Jul '23Jun '24

South Africa

KAUAI 3 Arts remains a consumer favourite, maintaining a consistent 31% satisfaction score in Price aspect for both this year and last year.

Satisfaction Score

31%

Aspect Rank

14 of 14
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KAUAI 3 Arts Service

KAUAI 3 Arts is facing challenges in evolving its Service aspect, with a 11% decrease in customer satisfaction, dropping from 56% last year to 45% this year.

KAUAI 3 Arts Dining Options

Jul '23Jun '24

South Africa

KAUAI 3 Arts is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Dining Options aspect satisfaction score, dropping from 74% to 66% this year.

Satisfaction Score

66%
8pp

Aspect Rank

8 of 14
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KAUAI 3 Arts Waiting Time

Jul '23Jun '24

South Africa

KAUAI 3 Arts is losing some of its appeal, with a concerning 18% decrease in satisfaction for Waiting Time dropping from 45% last year to 27% this year.

Satisfaction Score

27%
18pp

Aspect Rank

14 of 14
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KAUAI 3 Arts Order Processing

Jul '23Jun '24

South Africa

KAUAI 3 Arts is struggling to meet customer expectations, with a 4% decrease in satisfaction in Order Processing aspect, falling from 25% last year to 21% this year.

Satisfaction Score

21%
4pp

Aspect Rank

13 of 14
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KAUAI 3 Arts Staff

KAUAI 3 Arts is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 70% last year to 58% this year.

KAUAI 3 Arts Staff Friendliness

Jul '23Jun '24

South Africa

KAUAI 3 Arts is facing challenges in evolving its Staff Friendliness aspect, with a 13% decrease in customer satisfaction, dropping from 80% last year to 67% this year.

Satisfaction Score

67%
13pp

Aspect Rank

14 of 14
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KAUAI 3 Arts Staff Members

Jul '23Jun '24

South Africa

KAUAI 3 Arts has shown an increase in Staff Members, with a jump from 52% last year to an impressive 58% this year.

Satisfaction Score

58%
6pp

Aspect Rank

11 of 14
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