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Reporting period: Jul '23Jun '24

Kapstadt Brauhaus Blouberg Overview

<10 Places
Restaurant

Brand Satisfaction

74%
4pp

Country Rank

South Africa
234 of 269

Category Rank

Restaurant
158 of 179

Rating Score

3.6

Sales Power

Sales Index

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Kapstadt Brauhaus Blouberg Brand Profile

Jul '23Jun '24

South Africa

Kapstadt Brauhaus Blouberg has a much lower satisfaction score for its Staff compared to its other aspects. However, Kapstadt Brauhaus Blouberg has succeeded in its Location aspect, with a 96% satisfaction score.

Location
96%
2pp
Place
83%
3pp
Pricing
79%
6pp
Food and Drinks
76%
1pp
Service
63%
5pp
Staff
62%
19pp
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Kapstadt Brauhaus Blouberg Satisfaction Trend

Jan '24Jun '24

South Africa

Kapstadt Brauhaus Blouberg's brand satisfaction has increased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Kapstadt Brauhaus Blouberg Food and Drinks

Kapstadt Brauhaus Blouberg is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 77% last year to 76% this year.

Kapstadt Brauhaus Blouberg Food Quality

Jul '23Jun '24

South Africa

Kapstadt Brauhaus Blouberg is struggling to meet customer expectations, with a 5% decrease in satisfaction in Food Quality aspect, falling from 43% last year to 38% this year.

Satisfaction Score

38%
5pp

Aspect Rank

124 of 179
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Kapstadt Brauhaus Blouberg Menu Selection

Jul '23Jun '24

South Africa

Kapstadt Brauhaus Blouberg has shown an increase in Menu Selection, with a jump from 80% last year to an impressive 86% this year.

Satisfaction Score

86%
6pp

Aspect Rank

35 of 178
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Kapstadt Brauhaus Blouberg Dishes

Jul '23Jun '24

South Africa

Kapstadt Brauhaus Blouberg continues to evolve, with a 4% increase in customer satisfaction of Dishes, climbing from 61% last year to 65% this year.

Satisfaction Score

65%
4pp

Aspect Rank

143 of 179
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Kapstadt Brauhaus Blouberg Drinks

Jul '23Jun '24

South Africa

Kapstadt Brauhaus Blouberg has successfully improved guest experience, as their "Drinks" satisfaction score jumped from 86% last year to an 88% this year.

Satisfaction Score

88%
2pp

Aspect Rank

40 of 171
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Kapstadt Brauhaus Blouberg Location

Kapstadt Brauhaus Blouberg is struggling to meet customer expectations. Use Realytics to know why

Kapstadt Brauhaus Blouberg Conveniently Situated

Jul '23Jun '24

South Africa

Use Realytics to know more about Kapstadt Brauhaus Blouberglink

Satisfaction Score

Aspect Rank

56 of 133
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Kapstadt Brauhaus Blouberg Views and Surroundings

Jul '23Jun '24

South Africa

Kapstadt Brauhaus Blouberg is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

117 of 149
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Kapstadt Brauhaus Blouberg Place

Kapstadt Brauhaus Blouberg is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 86% last year to 83% this year.

Kapstadt Brauhaus Blouberg Atmosphere and Décor

Jul '23Jun '24

South Africa

Use Realytics to know more about Kapstadt Brauhaus Blouberglink

Satisfaction Score

Aspect Rank

116 of 177
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Kapstadt Brauhaus Blouberg Comfort

Jul '23Jun '24

South Africa

Kapstadt Brauhaus Blouberg continues to improve, with a notable increase in customer satisfaction for their Comfort aspect, rising from 23% to 29% this year.

Satisfaction Score

29%
6pp

Aspect Rank

14 of 160
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Kapstadt Brauhaus Blouberg Pricing

Kapstadt Brauhaus Blouberg has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Pricing rising from 73% to 79% this year.

Kapstadt Brauhaus Blouberg Price

Jul '23Jun '24

South Africa

Kapstadt Brauhaus Blouberg has shown an increase in Price, with a jump from 72% last year to an impressive 78% this year.

Satisfaction Score

78%
6pp

Aspect Rank

50 of 178
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Kapstadt Brauhaus Blouberg Service

Kapstadt Brauhaus Blouberg is facing challenges in evolving its Service aspect, with a 5% decrease in customer satisfaction, dropping from 68% last year to 63% this year.

Kapstadt Brauhaus Blouberg Dining Options

Jul '23Jun '24

South Africa

Kapstadt Brauhaus Blouberg continues to evolve, with a 2% increase in customer satisfaction of Dining Options, climbing from 87% last year to 89% this year.

Satisfaction Score

89%
2pp

Aspect Rank

80 of 179
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Kapstadt Brauhaus Blouberg Waiting Time

Jul '23Jun '24

South Africa

Kapstadt Brauhaus Blouberg is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Waiting Time aspect satisfaction score, dropping from 22% to 21% this year.

Satisfaction Score

21%
1pp

Aspect Rank

31 of 179
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Kapstadt Brauhaus Blouberg Staff

Kapstadt Brauhaus Blouberg is losing some of its appeal, with a concerning 19% decrease in satisfaction for Staff dropping from 81% last year to 62% this year.

Kapstadt Brauhaus Blouberg Staff Friendliness

Jul '23Jun '24

South Africa

Kapstadt Brauhaus Blouberg is struggling to meet customer expectations, with a 8% decrease in satisfaction in Staff Friendliness aspect, falling from 90% last year to 82% this year.

Satisfaction Score

82%
8pp

Aspect Rank

132 of 179
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Kapstadt Brauhaus Blouberg Staff Members

Jul '23Jun '24

South Africa

Kapstadt Brauhaus Blouberg is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 65% last year to 50% this year.

Satisfaction Score

50%
15pp

Aspect Rank

106 of 179
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