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Reporting period: Feb '23Jan '24

Kapstadt Brauhaus Blouberg Overview

<10 Places
Restaurant

Brand Satisfaction

79%
3pp

Country Rank

South Africa
112 of 159

Category Rank

Restaurant
80 of 112

Rating Score

3.8

Sales Power

Sales Index

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Kapstadt Brauhaus Blouberg Brand Profile

Feb '23Jan '24

South Africa

Kapstadt Brauhaus Blouberg has a much lower satisfaction score for its Service compared to its other aspects. However, Kapstadt Brauhaus Blouberg has succeeded in its Place aspect, with a 87% satisfaction score.

Place
87%
2pp
Location
87%
7pp
Food and Drinks
80%
3pp
Pricing
78%
17pp
Staff
73%
3pp
Service
71%
6pp
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Kapstadt Brauhaus Blouberg Food and Drinks

Kapstadt Brauhaus Blouberg has shown an increase in Food and Drinks, with a jump from 77% last year to an impressive 80% this year.

Kapstadt Brauhaus Blouberg Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

32 of 107
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Kapstadt Brauhaus Blouberg Food Quality

Feb '23Jan '24

South Africa

Kapstadt Brauhaus Blouberg continues to evolve, with a 17% increase in customer satisfaction of Food Quality, climbing from 34% last year to 51% this year.

Satisfaction Score

51%
17pp

Aspect Rank

53 of 112
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Kapstadt Brauhaus Blouberg Menu Selection

Feb '23Jan '24

South Africa

Kapstadt Brauhaus Blouberg is losing some of its appeal, with a concerning 12% decrease in satisfaction for Menu Selection dropping from 89% last year to 77% this year.

Satisfaction Score

77%
12pp

Aspect Rank

21 of 110
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Kapstadt Brauhaus Blouberg Dishes

Feb '23Jan '24

South Africa

Kapstadt Brauhaus Blouberg has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 64% last year to an 68% this year.

Satisfaction Score

68%
4pp

Aspect Rank

81 of 112
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Kapstadt Brauhaus Blouberg Drinks

Feb '23Jan '24

South Africa

Kapstadt Brauhaus Blouberg continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 88% to 89% this year.

Satisfaction Score

89%
1pp

Aspect Rank

27 of 111
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Kapstadt Brauhaus Blouberg Location

Kapstadt Brauhaus Blouberg is struggling to meet customer expectations, with a 7% decrease in satisfaction in Location aspect, falling from 94% last year to 87% this year.

Kapstadt Brauhaus Blouberg Parking

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

64 of 87
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Kapstadt Brauhaus Blouberg Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

67 of 86
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Kapstadt Brauhaus Blouberg Views and Surroundings

Feb '23Jan '24

South Africa

Kapstadt Brauhaus Blouberg is losing its edge, with a noticeable decrease in guest satisfaction in Views and Surroundings aspect, down from 96% last year to 88% this year.

Satisfaction Score

88%
8pp

Aspect Rank

64 of 90
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Kapstadt Brauhaus Blouberg Ease to Find

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

12 of 15
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Kapstadt Brauhaus Blouberg Place

Kapstadt Brauhaus Blouberg has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Place rising from 85% to 87% this year.

Kapstadt Brauhaus Blouberg Atmosphere and Décor

Feb '23Jan '24

South Africa

Kapstadt Brauhaus Blouberg is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

65 of 112
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Kapstadt Brauhaus Blouberg Cleanliness and Hygiene

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

52 of 107
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Kapstadt Brauhaus Blouberg Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

19 of 70
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Kapstadt Brauhaus Blouberg Options for different visitors

Feb '23Jan '24

South Africa

Kapstadt Brauhaus Blouberg has shown an increase in Options for different visitors, with a jump from 87% last year to an impressive 89% this year.

Satisfaction Score

89%
2pp

Aspect Rank

28 of 112
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Kapstadt Brauhaus Blouberg Child-Friendly Conditions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

84 of 90
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Kapstadt Brauhaus Blouberg Comfort

Feb '23Jan '24

South Africa

Kapstadt Brauhaus Blouberg continues to evolve, with a 30% increase in customer satisfaction of Comfort, climbing from 18% last year to 48% this year.

Satisfaction Score

48%
30pp

Aspect Rank

7 of 106
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Kapstadt Brauhaus Blouberg Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

47 of 101
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Kapstadt Brauhaus Blouberg Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

48 of 103
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Kapstadt Brauhaus Blouberg Work and study friendly

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 47
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Kapstadt Brauhaus Blouberg Pricing

Kapstadt Brauhaus Blouberg has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 61% last year to an 78% this year.

Kapstadt Brauhaus Blouberg Price

Feb '23Jan '24

South Africa

Kapstadt Brauhaus Blouberg continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 58% to 74% this year.

Satisfaction Score

74%
16pp

Aspect Rank

36 of 111
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Kapstadt Brauhaus Blouberg Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

34 of 70
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Kapstadt Brauhaus Blouberg Service

Kapstadt Brauhaus Blouberg has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Service rising from 65% to 71% this year.

Kapstadt Brauhaus Blouberg Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

67 of 77
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Kapstadt Brauhaus Blouberg Dining Options

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

32 of 112
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Kapstadt Brauhaus Blouberg Online Facilities

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 34
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Kapstadt Brauhaus Blouberg Waiting Time

Feb '23Jan '24

South Africa

Kapstadt Brauhaus Blouberg remains a consumer favourite, maintaining a consistent 30% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

30%

Aspect Rank

23 of 112
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Kapstadt Brauhaus Blouberg Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

99 of 110
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Kapstadt Brauhaus Blouberg Staff

Kapstadt Brauhaus Blouberg has shown an increase in Staff, with a jump from 70% last year to an impressive 73% this year.

Kapstadt Brauhaus Blouberg Staff Competence

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

77 of 92
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Kapstadt Brauhaus Blouberg Staff Friendliness

Feb '23Jan '24

South Africa

Kapstadt Brauhaus Blouberg continues to evolve, with a 4% increase in customer satisfaction of Staff Friendliness, climbing from 86% last year to 90% this year.

Satisfaction Score

90%
4pp

Aspect Rank

57 of 112
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Kapstadt Brauhaus Blouberg Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

84 of 107
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Kapstadt Brauhaus Blouberg Staff Avaliability

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

10 of 38
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Kapstadt Brauhaus Blouberg Staff Members

Feb '23Jan '24

South Africa

Kapstadt Brauhaus Blouberg is facing challenges in evolving its Staff Members aspect, with a 1% decrease in customer satisfaction, dropping from 57% last year to 56% this year.

Satisfaction Score

56%
1pp

Aspect Rank

71 of 112
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