John Dory's Brand Profile
Jul '23 — Jun '24
South Africa
John Dory's has a much lower satisfaction score for its Pricing compared to its other aspects. However, John Dory's has succeeded in its Location aspect, with a 97% satisfaction score.
John Dory's Satisfaction Trend
Jan '24 — Jun '24
South Africa
John Dory's's brand satisfaction has increased compared to previous month and now stands at 87%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
John Dory's Food and Drinks
John Dory's is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 79% last year to 75% this year.
John Dory's Portion Size
Jul '23 — Jun '24
South Africa
John Dory's is struggling to meet customer expectations, with a 4% decrease in satisfaction in Portion Size aspect, falling from 68% last year to 64% this year.
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John Dory's Food Quality
Jul '23 — Jun '24
South Africa
John Dory's is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 54% last year to 50% this year.
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John Dory's Menu Selection
Jul '23 — Jun '24
South Africa
John Dory's is facing challenges in evolving its Menu Selection aspect, with a 1% decrease in customer satisfaction, dropping from 69% last year to 68% this year.
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John Dory's Dishes
Jul '23 — Jun '24
South Africa
John Dory's remains a consumer favourite, maintaining a consistent 71% satisfaction score in Dishes aspect for both this year and last year.
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John Dory's Drinks
Jul '23 — Jun '24
South Africa
John Dory's is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Drinks aspect satisfaction score, dropping from 59% to 51% this year.
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John Dory's Location
John Dory's is struggling to meet customer expectations. Use Realytics to know why
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John Dory's Conveniently Situated
Jul '23 — Jun '24
South Africa
John Dory's is losing some of its appeal, with a concerning 20% decrease in satisfaction for Conveniently Situated dropping from 100% last year to 80% this year.
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John Dory's Views and Surroundings
Jul '23 — Jun '24
South Africa
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John Dory's Place
John Dory's has shown an increase in Place, with a jump from 81% last year to an impressive 83% this year.
John Dory's Atmosphere and Décor
Jul '23 — Jun '24
South Africa
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John Dory's Cleanliness and Hygiene
Jul '23 — Jun '24
South Africa
John Dory's is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 59%, consistent with last year's score.
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John Dory's Options for different visitors
Jul '23 — Jun '24
South Africa
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John Dory's Child-Friendly Conditions
Jul '23 — Jun '24
South Africa
John Dory's is struggling to meet customer expectations, with a 3% decrease in satisfaction in Child-Friendly Conditions aspect, falling from 90% last year to 87% this year.
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John Dory's Pricing
John Dory's is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 77% last year to 73% this year.
John Dory's Price
Jul '23 — Jun '24
South Africa
John Dory's is facing challenges in evolving its Price aspect, with a 4% decrease in customer satisfaction, dropping from 76% last year to 72% this year.
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John Dory's Service
John Dory's remains a consumer favourite, maintaining a consistent 75% satisfaction score in Service aspect for both this year and last year.
John Dory's Dining Options
Jul '23 — Jun '24
South Africa
John Dory's is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Dining Options aspect satisfaction score, dropping from 90% to 82% this year.
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John Dory's Waiting Time
Jul '23 — Jun '24
South Africa
John Dory's continues to evolve, with a 5% increase in customer satisfaction of Waiting Time, climbing from 27% last year to 32% this year.
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John Dory's Order Processing
Jul '23 — Jun '24
South Africa
John Dory's has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 31% last year to an 38% this year.
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John Dory's Staff
John Dory's continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 81% to 82% this year.
John Dory's Staff Friendliness
Jul '23 — Jun '24
South Africa
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John Dory's Staff Attentiveness
Jul '23 — Jun '24
South Africa
John Dory's has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Staff Attentiveness rising from 64% to 67% this year.
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John Dory's Staff Members
Jul '23 — Jun '24
South Africa
John Dory's is still the go-to place for customers, as their Staff Members score remains high at 71%, consistent with last year's score.
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