Realytics logo

Reporting period: Jul '23Jun '24

John Dory's Overview

10-100 Places
Restaurant

Brand Satisfaction

77%
1pp

Country Rank

South Africa
23 of 46

Category Rank

Restaurant
13 of 30

Rating Score

3.7

Sales Power

Sales Index

Realytics logo

John Dory's Brand Profile

Jul '23Jun '24

South Africa

John Dory's has a much lower satisfaction score for its Pricing compared to its other aspects. However, John Dory's has succeeded in its Location aspect, with a 97% satisfaction score.

Location
97%
1pp
Place
83%
2pp
Staff
82%
1pp
Service
75%
Food and Drinks
75%
4pp
Pricing
73%
4pp
Realytics logo

John Dory's Satisfaction Trend

Jan '24Jun '24

South Africa

John Dory's's brand satisfaction has increased compared to previous month and now stands at 87%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

John Dory's Food and Drinks

John Dory's is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 79% last year to 75% this year.

John Dory's Portion Size

Jul '23Jun '24

South Africa

John Dory's is struggling to meet customer expectations, with a 4% decrease in satisfaction in Portion Size aspect, falling from 68% last year to 64% this year.

Satisfaction Score

64%
4pp

Aspect Rank

6 of 30
Realytics logo

John Dory's Food Quality

Jul '23Jun '24

South Africa

John Dory's is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 54% last year to 50% this year.

Satisfaction Score

50%
4pp

Aspect Rank

10 of 30
Realytics logo

John Dory's Menu Selection

Jul '23Jun '24

South Africa

John Dory's is facing challenges in evolving its Menu Selection aspect, with a 1% decrease in customer satisfaction, dropping from 69% last year to 68% this year.

Satisfaction Score

68%
1pp

Aspect Rank

11 of 30
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

John Dory's Dishes

Jul '23Jun '24

South Africa

John Dory's remains a consumer favourite, maintaining a consistent 71% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

15 of 30
Realytics logo

John Dory's Drinks

Jul '23Jun '24

South Africa

John Dory's is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Drinks aspect satisfaction score, dropping from 59% to 51% this year.

Satisfaction Score

51%
8pp

Aspect Rank

18 of 30
Realytics logo

John Dory's Location

John Dory's is struggling to meet customer expectations. Use Realytics to know why

John Dory's Parking

Jul '23Jun '24

South Africa

Use Realytics to know more about John Dory'slink

Satisfaction Score

Aspect Rank

8 of 30
Realytics logo

John Dory's Conveniently Situated

Jul '23Jun '24

South Africa

John Dory's is losing some of its appeal, with a concerning 20% decrease in satisfaction for Conveniently Situated dropping from 100% last year to 80% this year.

Satisfaction Score

80%
20pp

Aspect Rank

12 of 28
Realytics logo

John Dory's Views and Surroundings

Jul '23Jun '24

South Africa

Use Realytics to know more about John Dory'slink

Satisfaction Score

Aspect Rank

6 of 24
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

John Dory's Place

John Dory's has shown an increase in Place, with a jump from 81% last year to an impressive 83% this year.

John Dory's Atmosphere and Décor

Jul '23Jun '24

South Africa

John Dory's is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

13 of 30
Realytics logo

John Dory's Cleanliness and Hygiene

Jul '23Jun '24

South Africa

John Dory's is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 59%, consistent with last year's score.

Satisfaction Score

59%

Aspect Rank

9 of 30
Realytics logo

John Dory's Options for different visitors

Jul '23Jun '24

South Africa

John Dory's is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

10 of 30
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

John Dory's Child-Friendly Conditions

Jul '23Jun '24

South Africa

John Dory's is struggling to meet customer expectations, with a 3% decrease in satisfaction in Child-Friendly Conditions aspect, falling from 90% last year to 87% this year.

Satisfaction Score

87%
3pp

Aspect Rank

5 of 26
Realytics logo

John Dory's Pricing

John Dory's is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 77% last year to 73% this year.

John Dory's Price

Jul '23Jun '24

South Africa

John Dory's is facing challenges in evolving its Price aspect, with a 4% decrease in customer satisfaction, dropping from 76% last year to 72% this year.

Satisfaction Score

72%
4pp

Aspect Rank

11 of 30
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

John Dory's Service

John Dory's remains a consumer favourite, maintaining a consistent 75% satisfaction score in Service aspect for both this year and last year.

John Dory's Dining Options

Jul '23Jun '24

South Africa

John Dory's is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Dining Options aspect satisfaction score, dropping from 90% to 82% this year.

Satisfaction Score

82%
8pp

Aspect Rank

12 of 30
Realytics logo

John Dory's Waiting Time

Jul '23Jun '24

South Africa

John Dory's continues to evolve, with a 5% increase in customer satisfaction of Waiting Time, climbing from 27% last year to 32% this year.

Satisfaction Score

32%
5pp

Aspect Rank

12 of 30
Realytics logo

John Dory's Order Processing

Jul '23Jun '24

South Africa

John Dory's has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 31% last year to an 38% this year.

Satisfaction Score

38%
7pp

Aspect Rank

2 of 30
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

John Dory's Staff

John Dory's continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 81% to 82% this year.

John Dory's Staff Friendliness

Jul '23Jun '24

South Africa

John Dory's is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

7 of 30
Realytics logo

John Dory's Staff Attentiveness

Jul '23Jun '24

South Africa

John Dory's has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Staff Attentiveness rising from 64% to 67% this year.

Satisfaction Score

67%
3pp

Aspect Rank

5 of 30
Realytics logo

John Dory's Staff Members

Jul '23Jun '24

South Africa

John Dory's is still the go-to place for customers, as their Staff Members score remains high at 71%, consistent with last year's score.

Satisfaction Score

71%

Aspect Rank

11 of 30
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors