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Reporting period: Aug '23Jul '24

JARRYDS Brunch & Bistro Overview

<10 Places
Cafe

Brand Satisfaction

84%
3pp

Country Rank

South Africa
142 of 258

Category Rank

Cafe
11 of 15

Rating Score

4.3

Sales Power

Sales Index

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JARRYDS Brunch & Bistro Brand Profile

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro has a much lower satisfaction score for its Pricing compared to its other aspects. However, JARRYDS Brunch & Bistro has succeeded in its Place aspect, with a 87% satisfaction score.

Place
87%
3pp
Staff
85%
4pp
Food and Drinks
85%
6pp
Service
83%
3pp
Pricing
47%
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JARRYDS Brunch & Bistro Satisfaction Trend

Feb '24Jul '24

South Africa

JARRYDS Brunch & Bistro's brand satisfaction has increased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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JARRYDS Brunch & Bistro Food and Drinks

JARRYDS Brunch & Bistro has shown an increase in Food and Drinks, with a jump from 79% last year to an impressive 85% this year.

JARRYDS Brunch & Bistro Portion Size

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

13 of 14
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JARRYDS Brunch & Bistro Food Quality

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro is losing some of its appeal, with a concerning 15% decrease in satisfaction for Food Quality dropping from 64% last year to 49% this year.

Satisfaction Score

49%
15pp

Aspect Rank

13 of 15
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Satisfaction Score

Aspect Rank

7 of 15
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JARRYDS Brunch & Bistro Dishes

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro continues to evolve, with a 12% increase in customer satisfaction of Dishes, climbing from 63% last year to 75% this year.

Satisfaction Score

75%
12pp

Aspect Rank

10 of 15
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JARRYDS Brunch & Bistro Drinks

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro has successfully improved guest experience, as their "Drinks" satisfaction score jumped from 76% last year to an 89% this year.

Satisfaction Score

89%
13pp

Aspect Rank

10 of 15
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JARRYDS Brunch & Bistro Place

JARRYDS Brunch & Bistro continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 84% to 87% this year.

JARRYDS Brunch & Bistro Atmosphere and Décor

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

8 of 15
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JARRYDS Brunch & Bistro Cleanliness and Hygiene

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

10 of 15
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JARRYDS Brunch & Bistro Options for different visitors

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro remains a consumer favourite, maintaining a consistent 88% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

13 of 15
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JARRYDS Brunch & Bistro Child-Friendly Conditions

Aug '23Jul '24

South Africa

Use Realytics to know more about JARRYDS Brunch & Bistrolink

Satisfaction Score

Aspect Rank

4 of 13
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JARRYDS Brunch & Bistro Comfort

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro is still the go-to place for customers, as their Comfort score remains high at 25%, consistent with last year's score.

Satisfaction Score

25%

Aspect Rank

14 of 14
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JARRYDS Brunch & Bistro Venue Congestion

Aug '23Jul '24

South Africa

Use Realytics to know more about JARRYDS Brunch & Bistrolink

Satisfaction Score

Aspect Rank

5 of 9
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JARRYDS Brunch & Bistro Dining Area

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro remains a consumer favourite, maintaining a consistent 86% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

5 of 15
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JARRYDS Brunch & Bistro Pricing

JARRYDS Brunch & Bistro is still the go-to place for customers, as their Pricing score remains high at 47%, consistent with last year's score.

JARRYDS Brunch & Bistro Price

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro is struggling to meet customer expectations, with a 12% decrease in satisfaction in Price aspect, falling from 59% last year to 47% this year.

Satisfaction Score

47%
12pp

Aspect Rank

11 of 15
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JARRYDS Brunch & Bistro Service

JARRYDS Brunch & Bistro has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Service rising from 80% to 83% this year.

JARRYDS Brunch & Bistro Billing and Payment

Aug '23Jul '24

South Africa

Use Realytics to know more about JARRYDS Brunch & Bistrolink

Satisfaction Score

Aspect Rank

1 of 7
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JARRYDS Brunch & Bistro Opening Hours

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro remains a consumer favourite, maintaining a consistent 50% satisfaction score in Opening Hours aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

3 of 9
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JARRYDS Brunch & Bistro Dining Options

Aug '23Jul '24

South Africa

Use Realytics to know more about JARRYDS Brunch & Bistrolink

Satisfaction Score

Aspect Rank

7 of 15
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JARRYDS Brunch & Bistro Waiting Time

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 48% last year to 38% this year.

Satisfaction Score

38%
10pp

Aspect Rank

7 of 15
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JARRYDS Brunch & Bistro Order Processing

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro is still the go-to place for customers, as their Order Processing score remains high at 64%, consistent with last year's score.

Satisfaction Score

64%

Aspect Rank

7 of 15
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JARRYDS Brunch & Bistro Staff

JARRYDS Brunch & Bistro is facing challenges in evolving its Staff aspect, with a 4% decrease in customer satisfaction, dropping from 89% last year to 85% this year.

JARRYDS Brunch & Bistro Staff Friendliness

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

3 of 15
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JARRYDS Brunch & Bistro Staff Attentiveness

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro remains a consumer favourite, maintaining a consistent 44% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

44%

Aspect Rank

14 of 15
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JARRYDS Brunch & Bistro Staff Members

Aug '23Jul '24

South Africa

JARRYDS Brunch & Bistro is still the go-to place for customers, as their Staff Members score remains high at 64%, consistent with last year's score.

Satisfaction Score

64%

Aspect Rank

13 of 15
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