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Reporting period: Jul '23Jun '24

Irene Farm Overview

<10 Places
Buffet

Brand Satisfaction

81%
3pp

Country Rank

South Africa
181 of 269

Category Rank

Buffet
2 of 2

Rating Score

4.2

Sales Power

Sales Index

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Irene Farm Brand Profile

Jul '23Jun '24

South Africa

Irene Farm has a much lower satisfaction score for its Pricing compared to its other aspects. However, Irene Farm has succeeded in its Location aspect, with a 97% satisfaction score.

Location
97%
Place
93%
3pp
Food and Drinks
83%
2pp
Staff
71%
11pp
Service
58%
1pp
Pricing
40%
13pp
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Irene Farm Satisfaction Trend

Jan '24Jun '24

South Africa

Irene Farm's brand satisfaction has decreased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Irene Farm Food and Drinks

Irene Farm has shown an increase in Food and Drinks, with a jump from 81% last year to an impressive 83% this year.

Irene Farm Food Quality

Jul '23Jun '24

South Africa

Irene Farm is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food Quality dropping from 74% last year to 72% this year.

Satisfaction Score

72%
2pp

Aspect Rank

1 of 2
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Irene Farm Dishes

Jul '23Jun '24

South Africa

Irene Farm remains a consumer favourite, maintaining a consistent 68% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

68%

Aspect Rank

2 of 2
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Irene Farm Location

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Irene Farm Views and Surroundings

Jul '23Jun '24

South Africa

Use Realytics to know more about Irene Farmlink

Satisfaction Score

Aspect Rank

2 of 2
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Irene Farm Place

Irene Farm is one of the most promising brand to delight customers. Use Realytics to know more

Irene Farm Atmosphere and Décor

Jul '23Jun '24

South Africa

Use Realytics to know more about Irene Farmlink

Satisfaction Score

Aspect Rank

1 of 2
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Irene Farm Cleanliness and Hygiene

Jul '23Jun '24

South Africa

Irene Farm is struggling to meet customer expectations, with a 23% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 67% last year to 44% this year.

Satisfaction Score

44%
23pp

Aspect Rank

1 of 2
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Irene Farm Options for different visitors

Jul '23Jun '24

South Africa

Irene Farm is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

1 of 2
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Irene Farm Child-Friendly Conditions

Jul '23Jun '24

South Africa

Use Realytics to know more about Irene Farmlink

Satisfaction Score

Aspect Rank

1 of 1
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Irene Farm Pricing

Irene Farm continues to evolve, with a 13% increase in customer satisfaction of Pricing, climbing from 27% last year to 40% this year.

Irene Farm Price

Jul '23Jun '24

South Africa

Irene Farm has successfully improved guest experience, as their "Price" satisfaction score jumped from 25% last year to an 38% this year.

Satisfaction Score

38%
13pp

Aspect Rank

1 of 2
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Irene Farm Service

Irene Farm is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 59% last year to 58% this year.

Irene Farm Dining Options

Jul '23Jun '24

South Africa

Irene Farm is facing challenges in evolving its Dining Options aspect, with a 3% decrease in customer satisfaction, dropping from 90% last year to 87% this year.

Satisfaction Score

87%
3pp

Aspect Rank

1 of 2
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Irene Farm Staff

Irene Farm continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 60% to 71% this year.

Irene Farm Staff Friendliness

Jul '23Jun '24

South Africa

Irene Farm has demonstrated resilience in the industry, with a 16% increase in customer satisfaction for Staff Friendliness rising from 67% to 83% this year.

Satisfaction Score

83%
16pp

Aspect Rank

2 of 2
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