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Reporting period: Jul '23Jun '24

Houw Hoek Farm Stall Overview

<10 Places
Coffee Shop

Brand Satisfaction

84%
6pp

Country Rank

South Africa
142 of 269

Category Rank

Coffee Shop
10 of 13

Rating Score

4.3

Sales Power

Sales Index

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Houw Hoek Farm Stall Brand Profile

Jul '23Jun '24

South Africa

Houw Hoek Farm Stall has a much lower satisfaction score for its Staff compared to its other aspects. However, Houw Hoek Farm Stall has succeeded in its Service aspect, with a 89% satisfaction score.

Service
89%
Food and Drinks
85%
8pp
Staff
72%
18pp
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Houw Hoek Farm Stall Satisfaction Trend

Jan '24Jun '24

South Africa

Houw Hoek Farm Stall's brand satisfaction has increased compared to previous month and now stands at 95%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Houw Hoek Farm Stall Food and Drinks

Houw Hoek Farm Stall is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 93% last year to 85% this year.

Houw Hoek Farm Stall Food Quality

Jul '23Jun '24

South Africa

Houw Hoek Farm Stall is struggling to meet customer expectations, with a 7% decrease in satisfaction in Food Quality aspect, falling from 78% last year to 71% this year.

Satisfaction Score

71%
7pp

Aspect Rank

5 of 13
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Houw Hoek Farm Stall Dishes

Jul '23Jun '24

South Africa

Houw Hoek Farm Stall is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 94% last year to 85% this year.

Satisfaction Score

85%
9pp

Aspect Rank

4 of 13
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Houw Hoek Farm Stall Service

Houw Hoek Farm Stall remains a consumer favourite, maintaining a consistent 89% satisfaction score in Service aspect for both this year and last year.

Houw Hoek Farm Stall Dining Options

Jul '23Jun '24

South Africa

Houw Hoek Farm Stall is facing challenges in evolving its Dining Options aspect, with a 9% decrease in customer satisfaction, dropping from 94% last year to 85% this year.

Satisfaction Score

85%
9pp

Aspect Rank

9 of 13
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Houw Hoek Farm Stall Staff

Houw Hoek Farm Stall is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Staff aspect satisfaction score, dropping from 90% to 72% this year.