Hooters Brand Profile
Jul '23 — Jun '24
South Africa
Hooters has a much lower satisfaction score for its Service compared to its other aspects. However, Hooters has succeeded in its Place aspect, with a 88% satisfaction score.
Hooters Satisfaction Trend
Jan '24 — Jun '24
South Africa
Hooters's brand satisfaction has increased compared to previous month and now stands at 86%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Hooters Food and Drinks
Hooters remains a consumer favourite, maintaining a consistent 84% satisfaction score in Food and Drinks aspect for both this year and last year.
Hooters Food Quality
Jul '23 — Jun '24
South Africa
Hooters has shown an increase in Food Quality, with a jump from 33% last year to an impressive 48% this year.
Satisfaction Score
Aspect Rank
Hooters Dishes
Jul '23 — Jun '24
South Africa
Hooters continues to evolve, with a 1% increase in customer satisfaction of Dishes, climbing from 82% last year to 83% this year.
Satisfaction Score
Aspect Rank
Hooters Drinks
Jul '23 — Jun '24
South Africa
Hooters has successfully improved guest experience, as their "Drinks" satisfaction score jumped from 82% last year to an 83% this year.
Satisfaction Score
Aspect Rank
Hooters Place
Hooters is losing some of its appeal, with a concerning 2% decrease in satisfaction for Place dropping from 90% last year to 88% this year.
Satisfaction Score
Aspect Rank
Hooters Service
Hooters continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 65% to 73% this year.
Hooters Waiting Time
Jul '23 — Jun '24
South Africa
Hooters has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Waiting Time rising from 34% to 37% this year.
Satisfaction Score
Aspect Rank
Hooters Staff
Hooters has shown an increase in Staff, with a jump from 80% last year to an impressive 81% this year.
Hooters Staff Friendliness
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Hooters Staff Members
Jul '23 — Jun '24
South Africa
Hooters continues to evolve, with a 1% increase in customer satisfaction of Staff Members, climbing from 72% last year to 73% this year.
Satisfaction Score
Aspect Rank
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