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Reporting period: Feb '23Jan '24

HONCHOS Flame Grilled Chicken & Chips Overview

10-100 Places
Restaurant

Brand Satisfaction

68%
1pp

Country Rank

South Africa
36 of 45

Category Rank

Restaurant
24 of 31

Rating Score

3.3

Sales Power

Sales Index

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HONCHOS Flame Grilled Chicken & Chips Brand Profile

Feb '23Jan '24

South Africa

HONCHOS Flame Grilled Chicken & Chips has a much lower satisfaction score for its Pricing compared to its other aspects. However, HONCHOS Flame Grilled Chicken & Chips has succeeded in its Staff aspect, with a 75% satisfaction score.

Staff
75%
24pp
Food and Drinks
67%
5pp
Service
56%
6pp
Location
0%
Place
0%
Pricing
0%
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HONCHOS Flame Grilled Chicken & Chips Food and Drinks

HONCHOS Flame Grilled Chicken & Chips is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 72% last year to 67% this year.

HONCHOS Flame Grilled Chicken & Chips Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

9 of 31
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HONCHOS Flame Grilled Chicken & Chips Food Quality

Feb '23Jan '24

South Africa

HONCHOS Flame Grilled Chicken & Chips has shown an increase in Food Quality, with a jump from 41% last year to an impressive 43% this year.

Satisfaction Score

43%
2pp

Aspect Rank

15 of 31
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HONCHOS Flame Grilled Chicken & Chips Menu Selection

Feb '23Jan '24

South Africa

Use Realytics to know more about HONCHOS Flame Grilled Chicken & Chipslink

Satisfaction Score

Aspect Rank

12 of 31
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HONCHOS Flame Grilled Chicken & Chips Dishes

Feb '23Jan '24

South Africa

HONCHOS Flame Grilled Chicken & Chips is struggling to meet customer expectations, with a 9% decrease in satisfaction in Dishes aspect, falling from 61% last year to 52% this year.

Satisfaction Score

52%
9pp

Aspect Rank

29 of 31
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HONCHOS Flame Grilled Chicken & Chips Drinks

Feb '23Jan '24

South Africa

Use Realytics to know more about HONCHOS Flame Grilled Chicken & Chipslink

Satisfaction Score

Aspect Rank

31 of 31
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HONCHOS Flame Grilled Chicken & Chips Location

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HONCHOS Flame Grilled Chicken & Chips Parking

Feb '23Jan '24

South Africa

HONCHOS Flame Grilled Chicken & Chips continues to evolve, with a 60% increase in customer satisfaction of Parking, climbing from 0% last year to 60% this year.

Satisfaction Score

60%
60pp

Aspect Rank

14 of 30
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HONCHOS Flame Grilled Chicken & Chips Conveniently Situated

Feb '23Jan '24

South Africa

Use Realytics to know more about HONCHOS Flame Grilled Chicken & Chipslink

Satisfaction Score

Aspect Rank

13 of 25
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HONCHOS Flame Grilled Chicken & Chips Ease to Find

Feb '23Jan '24

South Africa

Use Realytics to know more about HONCHOS Flame Grilled Chicken & Chipslink

Satisfaction Score

Aspect Rank

12 of 14
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HONCHOS Flame Grilled Chicken & Chips Place

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HONCHOS Flame Grilled Chicken & Chips Atmosphere and Décor

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

29 of 31
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HONCHOS Flame Grilled Chicken & Chips Cleanliness and Hygiene

Feb '23Jan '24

South Africa

HONCHOS Flame Grilled Chicken & Chips has successfully improved guest experience, as their "Cleanliness and Hygiene" satisfaction score jumped from 76% last year to an 82% this year.

Satisfaction Score

82%
6pp

Aspect Rank

2 of 31
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HONCHOS Flame Grilled Chicken & Chips Options for different visitors

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

22 of 31
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HONCHOS Flame Grilled Chicken & Chips Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 30
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HONCHOS Flame Grilled Chicken & Chips Pricing

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HONCHOS Flame Grilled Chicken & Chips Price

Feb '23Jan '24

South Africa

HONCHOS Flame Grilled Chicken & Chips is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

3 of 31
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HONCHOS Flame Grilled Chicken & Chips Service

HONCHOS Flame Grilled Chicken & Chips is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 62% last year to 56% this year.

HONCHOS Flame Grilled Chicken & Chips Billing and Payment

Feb '23Jan '24

South Africa

Use Realytics to know more about HONCHOS Flame Grilled Chicken & Chipslink

Satisfaction Score

Aspect Rank

2 of 28
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HONCHOS Flame Grilled Chicken & Chips Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

26 of 29
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HONCHOS Flame Grilled Chicken & Chips Dining Options

Feb '23Jan '24

South Africa

Use Realytics to know more about HONCHOS Flame Grilled Chicken & Chipslink

Satisfaction Score

Aspect Rank

29 of 31
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HONCHOS Flame Grilled Chicken & Chips Online Facilities

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

18 of 27
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HONCHOS Flame Grilled Chicken & Chips Waiting Time

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

31 of 31
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HONCHOS Flame Grilled Chicken & Chips Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

30 of 31
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HONCHOS Flame Grilled Chicken & Chips Staff

HONCHOS Flame Grilled Chicken & Chips continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 51% to 75% this year.

HONCHOS Flame Grilled Chicken & Chips Staff Competence

Feb '23Jan '24

South Africa

Use Realytics to know more about HONCHOS Flame Grilled Chicken & Chipslink

Satisfaction Score

Aspect Rank

4 of 30
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HONCHOS Flame Grilled Chicken & Chips Staff Friendliness

Feb '23Jan '24

South Africa

HONCHOS Flame Grilled Chicken & Chips remains a consumer favourite, maintaining a consistent 81% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

81%

Aspect Rank

24 of 31
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HONCHOS Flame Grilled Chicken & Chips Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

19 of 30
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HONCHOS Flame Grilled Chicken & Chips Staff Members

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

24 of 31
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