HONCHOS Flame Grilled Chicken & Chips Brand Profile
Jul '23 — Jun '24
South Africa
HONCHOS Flame Grilled Chicken & Chips has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, HONCHOS Flame Grilled Chicken & Chips has succeeded in its Staff aspect, with a 68% satisfaction score.
HONCHOS Flame Grilled Chicken & Chips Satisfaction Trend
Jan '24 — Jun '24
South Africa
HONCHOS Flame Grilled Chicken & Chips's brand satisfaction has increased compared to previous month and now stands at 69%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
HONCHOS Flame Grilled Chicken & Chips Food and Drinks
HONCHOS Flame Grilled Chicken & Chips is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 64% last year to 62% this year.
HONCHOS Flame Grilled Chicken & Chips Food Quality
Jul '23 — Jun '24
South Africa
HONCHOS Flame Grilled Chicken & Chips has shown an increase in Food Quality, with a jump from 31% last year to an impressive 40% this year.
Satisfaction Score
Aspect Rank
HONCHOS Flame Grilled Chicken & Chips Dishes
Jul '23 — Jun '24
South Africa
HONCHOS Flame Grilled Chicken & Chips is struggling to meet customer expectations, with a 8% decrease in satisfaction in Dishes aspect, falling from 51% last year to 43% this year.
Satisfaction Score
Aspect Rank
HONCHOS Flame Grilled Chicken & Chips Place
HONCHOS Flame Grilled Chicken & Chips remains a consumer favourite, maintaining a consistent 68% satisfaction score in Place aspect for both this year and last year.
HONCHOS Flame Grilled Chicken & Chips Cleanliness and Hygiene
Jul '23 — Jun '24
South Africa
HONCHOS Flame Grilled Chicken & Chips continues to evolve, with a 8% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 68% last year to 76% this year.
Satisfaction Score
Aspect Rank
HONCHOS Flame Grilled Chicken & Chips Service
HONCHOS Flame Grilled Chicken & Chips has successfully improved guest experience, as their "Service" satisfaction score jumped from 55% last year to an 62% this year.
HONCHOS Flame Grilled Chicken & Chips Staff
HONCHOS Flame Grilled Chicken & Chips continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 64% to 68% this year.
HONCHOS Flame Grilled Chicken & Chips Staff Friendliness
Jul '23 — Jun '24
South Africa
HONCHOS Flame Grilled Chicken & Chips has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Staff Friendliness rising from 77% to 80% this year.
Satisfaction Score
Aspect Rank
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