GOLD Restaurant Brand Profile
Aug '23 — Jul '24
South Africa
GOLD Restaurant has a much lower satisfaction score for its Pricing compared to its other aspects. However, GOLD Restaurant has succeeded in its Place aspect, with a 96% satisfaction score.
GOLD Restaurant Satisfaction Trend
Feb '24 — Jul '24
South Africa
GOLD Restaurant's brand satisfaction has decreased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
GOLD Restaurant Food and Drinks
GOLD Restaurant is one of the most promising brand to delight customers. Use Realytics to know more
GOLD Restaurant Portion Size
Aug '23 — Jul '24
South Africa
GOLD Restaurant remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.
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Aspect Rank
GOLD Restaurant Food Quality
Aug '23 — Jul '24
South Africa
GOLD Restaurant has shown an increase in Food Quality, with a jump from 43% last year to an impressive 65% this year.
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Aspect Rank
GOLD Restaurant Menu Selection
Aug '23 — Jul '24
South Africa
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GOLD Restaurant Drinks
Aug '23 — Jul '24
South Africa
GOLD Restaurant is still the go-to place for customers, as their Drinks score remains high at 71%, consistent with last year's score.
Satisfaction Score
Aspect Rank
GOLD Restaurant Cuisines
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
GOLD Restaurant Place
GOLD Restaurant is one of the most promising brand to delight customers. Use Realytics to know more
GOLD Restaurant Atmosphere and Décor
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
GOLD Restaurant Cleanliness and Hygiene
Aug '23 — Jul '24
South Africa
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GOLD Restaurant Options for different visitors
Aug '23 — Jul '24
South Africa
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GOLD Restaurant Child-Friendly Conditions
Aug '23 — Jul '24
South Africa
GOLD Restaurant remains a consumer favourite, maintaining a consistent 50% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.
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GOLD Restaurant Comfort
Aug '23 — Jul '24
South Africa
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GOLD Restaurant Venue Congestion
Aug '23 — Jul '24
South Africa
GOLD Restaurant is still the go-to place for customers, as their Venue Congestion score remains high at 67%, consistent with last year's score.
Satisfaction Score
Aspect Rank
GOLD Restaurant Dining Area
Aug '23 — Jul '24
South Africa
GOLD Restaurant remains a consumer favourite, maintaining a consistent 58% satisfaction score in Dining Area aspect for both this year and last year.
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Aspect Rank
GOLD Restaurant Pricing
GOLD Restaurant continues to evolve, with a 20% increase in customer satisfaction of Pricing, climbing from 42% last year to 62% this year.
GOLD Restaurant Price
Aug '23 — Jul '24
South Africa
GOLD Restaurant has successfully improved guest experience, as their "Price" satisfaction score jumped from 42% last year to an 62% this year.
Satisfaction Score
Aspect Rank
GOLD Restaurant Service
GOLD Restaurant continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 81% to 84% this year.
GOLD Restaurant Billing and Payment
Aug '23 — Jul '24
South Africa
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Aspect Rank
GOLD Restaurant Dining Options
Aug '23 — Jul '24
South Africa
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GOLD Restaurant Waiting Time
Aug '23 — Jul '24
South Africa
GOLD Restaurant is still the go-to place for customers, as their Waiting Time score remains high at 29%, consistent with last year's score.
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Aspect Rank
GOLD Restaurant Order Processing
Aug '23 — Jul '24
South Africa
GOLD Restaurant remains a consumer favourite, maintaining a consistent 48% satisfaction score in Order Processing aspect for both this year and last year.
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Aspect Rank
GOLD Restaurant Staff
GOLD Restaurant has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Staff rising from 87% to 88% this year.
GOLD Restaurant Staff Competence
Aug '23 — Jul '24
South Africa
Satisfaction Score
Aspect Rank
GOLD Restaurant Staff Friendliness
Aug '23 — Jul '24
South Africa
GOLD Restaurant is losing some of its appeal, with a concerning 8% decrease in satisfaction for Staff Friendliness dropping from 93% last year to 85% this year.
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GOLD Restaurant Staff Attentiveness
Aug '23 — Jul '24
South Africa
GOLD Restaurant is still the go-to place for customers, as their Staff Attentiveness score remains high at 89%, consistent with last year's score.
Satisfaction Score
Aspect Rank
GOLD Restaurant Staff Members
Aug '23 — Jul '24
South Africa
GOLD Restaurant has shown an increase in Staff Members, with a jump from 68% last year to an impressive 78% this year.
Satisfaction Score
Aspect Rank
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