Realytics logo

Reporting period: Feb '23Jan '24

GOLD Restaurant Overview

<10 Places
Restaurant

Brand Satisfaction

81%
5pp

Country Rank

South Africa
49 of 92

Category Rank

Restaurant
36 of 70

Rating Score

4.1

Sales Power

Sales Index

Realytics logo

GOLD Restaurant Brand Profile

Feb '23Jan '24

South Africa

GOLD Restaurant has a much lower satisfaction score for its Pricing compared to its other aspects. However, GOLD Restaurant has succeeded in its Place aspect, with a 91% satisfaction score.

Place
91%
7pp
Food and Drinks
81%
6pp
Service
77%
2pp
Staff
75%
15pp
Location
0%
Pricing
0%
Realytics logo

GOLD Restaurant Food and Drinks

GOLD Restaurant is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 87% last year to 81% this year.

GOLD Restaurant Portion Size

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

50 of 61
Realytics logo

GOLD Restaurant Food Quality

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

63 of 70
Realytics logo

Satisfaction Score

Aspect Rank

5 of 67
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

GOLD Restaurant Dishes

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

68 of 70
Realytics logo

GOLD Restaurant Drinks

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

70 of 70
Realytics logo

GOLD Restaurant Cuisines

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

8 of 23
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

GOLD Restaurant Location

Use Realytics to know more about GOLD Restaurant

GOLD Restaurant Parking

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

37 of 48
Realytics logo

GOLD Restaurant Conveniently Situated

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

45 of 51
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

GOLD Restaurant Place

GOLD Restaurant is struggling to meet customer expectations. Use Realytics to know why

GOLD Restaurant Atmosphere and Décor

Feb '23Jan '24

South Africa

GOLD Restaurant is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

47 of 70
Realytics logo

GOLD Restaurant Restrooms

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

33 of 49
Realytics logo

GOLD Restaurant Options for different visitors

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

70 of 70
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

GOLD Restaurant Comfort

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

63 of 65
Realytics logo

GOLD Restaurant Venue Congestion

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

51 of 55
Realytics logo

GOLD Restaurant Dining Area

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

59 of 63
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

GOLD Restaurant Work and study friendly

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

29 of 30
Realytics logo

GOLD Restaurant Pricing

Use Realytics to know more about GOLD Restaurant

GOLD Restaurant Price

Feb '23Jan '24

South Africa

GOLD Restaurant has shown an increase in Price, with a jump from 32% last year to an impressive 67% this year.

Satisfaction Score

67%
35pp

Aspect Rank

24 of 68
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

GOLD Restaurant Service

GOLD Restaurant is struggling to meet customer expectations, with a 2% decrease in satisfaction in Service aspect, falling from 79% last year to 77% this year.

GOLD Restaurant Billing and Payment

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

8 of 46
Realytics logo

GOLD Restaurant Dining Options

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

14 of 70
Realytics logo

GOLD Restaurant Waiting Time

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

20 of 69
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

GOLD Restaurant Order Processing

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

36 of 67
Realytics logo

GOLD Restaurant Staff

GOLD Restaurant is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 90% last year to 75% this year.

GOLD Restaurant Staff Friendliness

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

65 of 70
Realytics logo

GOLD Restaurant Staff Attentiveness

Feb '23Jan '24

South Africa

Use Realytics to know more about GOLD Restaurantlink

Satisfaction Score

Aspect Rank

30 of 65
Realytics logo

GOLD Restaurant Staff Members

Feb '23Jan '24

South Africa

GOLD Restaurant remains a consumer favourite, maintaining a consistent 54% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

54%

Aspect Rank

49 of 70
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors