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Reporting period: Jul '23Jun '24

Fournos Bedfordview Overview

10-100 Places
Restaurant

Brand Satisfaction

74%
3pp

Country Rank

South Africa
30 of 46

Category Rank

Restaurant
19 of 30

Rating Score

3.4

Sales Power

Sales Index

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Fournos Bedfordview Brand Profile

Jul '23Jun '24

South Africa

Fournos Bedfordview has a much lower satisfaction score for its Place compared to its other aspects. However, Fournos Bedfordview has succeeded in its Service aspect, with a 77% satisfaction score.

Service
77%
4pp
Food and Drinks
74%
5pp
Staff
71%
5pp
Place
68%
12pp
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Fournos Bedfordview Satisfaction Trend

Jan '24Jun '24

South Africa

Fournos Bedfordview's brand satisfaction has decreased compared to previous month and now stands at 67%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Fournos Bedfordview Food and Drinks

Fournos Bedfordview is losing some of its appeal, with a concerning 5% decrease in satisfaction for Food and Drinks dropping from 79% last year to 74% this year.

Fournos Bedfordview Food Quality

Jul '23Jun '24

South Africa

Fournos Bedfordview is struggling to meet customer expectations, with a 11% decrease in satisfaction in Food Quality aspect, falling from 62% last year to 51% this year.

Satisfaction Score

51%
11pp

Aspect Rank

9 of 30
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Fournos Bedfordview Dishes

Jul '23Jun '24

South Africa

Fournos Bedfordview is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 80% last year to 74% this year.

Satisfaction Score

74%
6pp

Aspect Rank

11 of 30
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Fournos Bedfordview Drinks

Jul '23Jun '24

South Africa

Fournos Bedfordview is facing challenges in evolving its Drinks aspect, with a 12% decrease in customer satisfaction, dropping from 82% last year to 70% this year.

Satisfaction Score

70%
12pp

Aspect Rank

15 of 30
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Fournos Bedfordview Place

Fournos Bedfordview is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Place aspect satisfaction score, dropping from 80% to 68% this year.

Fournos Bedfordview Service

Fournos Bedfordview has shown an increase in Service, with a jump from 73% last year to an impressive 77% this year.

Fournos Bedfordview Dining Options

Jul '23Jun '24

South Africa

Fournos Bedfordview is losing some of its appeal, with a concerning 14% decrease in satisfaction for Dining Options dropping from 91% last year to 77% this year.

Satisfaction Score

77%
14pp

Aspect Rank

13 of 30
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Fournos Bedfordview Staff

Fournos Bedfordview continues to evolve, with a 5% increase in customer satisfaction of Staff, climbing from 66% last year to 71% this year.

Fournos Bedfordview Staff Friendliness

Jul '23Jun '24

South Africa

Fournos Bedfordview remains a consumer favourite, maintaining a consistent 86% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

18 of 30
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Fournos Bedfordview Staff Members

Jul '23Jun '24

South Africa

Fournos Bedfordview is still the go-to place for customers, as their Staff Members score remains high at 56%, consistent with last year's score.

Satisfaction Score

56%

Aspect Rank

21 of 30
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