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Reporting period: Feb '23Jan '24

Fournos Bedfordview Overview

10-100 Places
Restaurant

Brand Satisfaction

75%
2pp

Country Rank

South Africa
21 of 41

Category Rank

Restaurant
14 of 30

Rating Score

3.5

Sales Power

Sales Index

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Fournos Bedfordview Brand Profile

Feb '23Jan '24

South Africa

Fournos Bedfordview has a much lower satisfaction score for its Pricing compared to its other aspects. However, Fournos Bedfordview has succeeded in its Food and Drinks aspect, with a 80% satisfaction score.

Food and Drinks
80%
3pp
Place
73%
9pp
Service
71%
5pp
Staff
67%
6pp
Location
0%
Pricing
0%
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Fournos Bedfordview Food and Drinks

Fournos Bedfordview has shown an increase in Food and Drinks, with a jump from 77% last year to an impressive 80% this year.

Fournos Bedfordview Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 31
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Fournos Bedfordview Food Quality

Feb '23Jan '24

South Africa

Fournos Bedfordview continues to evolve, with a 3% increase in customer satisfaction of Food Quality, climbing from 61% last year to 64% this year.

Satisfaction Score

64%
3pp

Aspect Rank

4 of 31
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Fournos Bedfordview Menu Selection

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

15 of 31
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Fournos Bedfordview Dishes

Feb '23Jan '24

South Africa

Fournos Bedfordview has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 76% last year to an 79% this year.

Satisfaction Score

79%
3pp

Aspect Rank

4 of 31
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Fournos Bedfordview Drinks

Feb '23Jan '24

South Africa

Fournos Bedfordview continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 79% to 87% this year.

Satisfaction Score

87%
8pp

Aspect Rank

4 of 31
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Fournos Bedfordview Location

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Fournos Bedfordview Parking

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

27 of 30
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Fournos Bedfordview Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

25 of 25
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Fournos Bedfordview Place

Fournos Bedfordview is losing some of its appeal, with a concerning 9% decrease in satisfaction for Place dropping from 82% last year to 73% this year.

Fournos Bedfordview Atmosphere and Décor

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

22 of 31
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Fournos Bedfordview Cleanliness and Hygiene

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

22 of 31
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Fournos Bedfordview Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

12 of 25
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Fournos Bedfordview Options for different visitors

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

20 of 31
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Fournos Bedfordview Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

17 of 28
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Fournos Bedfordview Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

25 of 27
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Fournos Bedfordview Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

4 of 30
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Fournos Bedfordview Work and study friendly

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 18
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Fournos Bedfordview Pricing

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Fournos Bedfordview Price

Feb '23Jan '24

South Africa

Fournos Bedfordview is struggling to meet customer expectations, with a 16% decrease in satisfaction in Price aspect, falling from 73% last year to 57% this year.

Satisfaction Score

57%
16pp

Aspect Rank

23 of 31
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Fournos Bedfordview Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

21 of 26
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Fournos Bedfordview Service

Fournos Bedfordview is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 76% last year to 71% this year.

Fournos Bedfordview Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

10 of 28
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Fournos Bedfordview Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

25 of 29
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Fournos Bedfordview Dining Options

Feb '23Jan '24

South Africa

Fournos Bedfordview has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Dining Options rising from 84% to 86% this year.

Satisfaction Score

86%
2pp

Aspect Rank

9 of 31
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Fournos Bedfordview Online Facilities

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

11 of 27
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Fournos Bedfordview Waiting Time

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

29 of 31
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Fournos Bedfordview Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

24 of 31
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Fournos Bedfordview Staff

Fournos Bedfordview is facing challenges in evolving its Staff aspect, with a 6% decrease in customer satisfaction, dropping from 73% last year to 67% this year.

Fournos Bedfordview Staff Competence

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 30
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Fournos Bedfordview Staff Friendliness

Feb '23Jan '24

South Africa

Fournos Bedfordview has shown an increase in Staff Friendliness, with a jump from 83% last year to an impressive 86% this year.

Satisfaction Score

86%
3pp

Aspect Rank

17 of 31
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Fournos Bedfordview Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

25 of 30
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Fournos Bedfordview Staff Avaliability

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 22
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Fournos Bedfordview Staff Members

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

29 of 31
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