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Reporting period: Jul '23Jun '24

Fish on the Rocks Overview

<10 Places
Fast Food Restaurant

Brand Satisfaction

78%
6pp

Country Rank

South Africa
214 of 269

Category Rank

Fast Food Restaurant
3 of 6

Rating Score

3.9

Sales Power

Sales Index

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Fish on the Rocks Brand Profile

Jul '23Jun '24

South Africa

Fish on the Rocks has a much lower satisfaction score for its Pricing compared to its other aspects. However, Fish on the Rocks has succeeded in its Location aspect, with a 100% satisfaction score.

Location
100%
16pp
Food and Drinks
81%
4pp
Staff
76%
13pp
Service
69%
9pp
Place
58%
15pp
Pricing
57%
9pp
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Fish on the Rocks Satisfaction Trend

Jan '24Jun '24

South Africa

Fish on the Rocks's brand satisfaction has decreased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Fish on the Rocks Food and Drinks

Fish on the Rocks is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 85% last year to 81% this year.

Fish on the Rocks Portion Size

Jul '23Jun '24

South Africa

Fish on the Rocks remains a consumer favourite, maintaining a consistent 77% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

77%

Aspect Rank

1 of 6
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Fish on the Rocks Food Quality

Jul '23Jun '24

South Africa

Fish on the Rocks is struggling to meet customer expectations, with a 13% decrease in satisfaction in Food Quality aspect, falling from 71% last year to 58% this year.

Satisfaction Score

58%
13pp

Aspect Rank

3 of 6
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Fish on the Rocks Dishes

Jul '23Jun '24

South Africa

Fish on the Rocks is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 86% last year to 84% this year.

Satisfaction Score

84%
2pp

Aspect Rank

2 of 6
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Fish on the Rocks Location

Fish on the Rocks is one of the most promising brand to delight customers. Use Realytics to know more

Fish on the Rocks Parking

Jul '23Jun '24

South Africa

Use Realytics to know more about Fish on the Rockslink

Satisfaction Score

Aspect Rank

1 of 5
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Fish on the Rocks Conveniently Situated

Jul '23Jun '24

South Africa

Use Realytics to know more about Fish on the Rockslink

Satisfaction Score

Aspect Rank

1 of 4
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Fish on the Rocks Views and Surroundings

Jul '23Jun '24

South Africa

Fish on the Rocks is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

1 of 4
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Fish on the Rocks Place

Fish on the Rocks is facing challenges in evolving its Place aspect, with a 15% decrease in customer satisfaction, dropping from 73% last year to 58% this year.

Fish on the Rocks Pricing

Fish on the Rocks is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Pricing aspect satisfaction score, dropping from 66% to 57% this year.

Fish on the Rocks Price

Jul '23Jun '24

South Africa

Fish on the Rocks is losing some of its appeal, with a concerning 9% decrease in satisfaction for Price dropping from 66% last year to 57% this year.

Satisfaction Score

57%
9pp

Aspect Rank

3 of 6
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Fish on the Rocks Service

Fish on the Rocks is struggling to meet customer expectations, with a 9% decrease in satisfaction in Service aspect, falling from 78% last year to 69% this year.

Fish on the Rocks Waiting Time

Jul '23Jun '24

South Africa

Fish on the Rocks has shown an increase in Waiting Time, with a jump from 57% last year to an impressive 65% this year.

Satisfaction Score

65%
8pp

Aspect Rank

1 of 6
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Fish on the Rocks Staff

Fish on the Rocks is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 89% last year to 76% this year.

Fish on the Rocks Staff Friendliness

Jul '23Jun '24

South Africa

Fish on the Rocks is facing challenges in evolving its Staff Friendliness aspect, with a 10% decrease in customer satisfaction, dropping from 91% last year to 81% this year.

Satisfaction Score

81%
10pp

Aspect Rank

5 of 6
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