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Reporting period: Feb '23Jan '24

Fish on the Rocks Overview

<10 Places
Fast Food Restaurant

Brand Satisfaction

78%
5pp

Country Rank

South Africa
65 of 92

Category Rank

Fast Food Restaurant
3 of 3

Rating Score

4

Sales Power

Sales Index

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Fish on the Rocks Brand Profile

Feb '23Jan '24

South Africa

Fish on the Rocks has a much lower satisfaction score for its Staff compared to its other aspects. However, Fish on the Rocks has succeeded in its Location aspect, with a 94% satisfaction score.

Location
94%
14pp
Service
82%
3pp
Food and Drinks
79%
9pp
Place
62%
9pp
Pricing
61%
3pp
Staff
0%
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Fish on the Rocks Food and Drinks

Fish on the Rocks is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 88% last year to 79% this year.

Fish on the Rocks Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 2
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Fish on the Rocks Food Quality

Feb '23Jan '24

South Africa

Fish on the Rocks is struggling to meet customer expectations, with a 26% decrease in satisfaction in Food Quality aspect, falling from 86% last year to 60% this year.

Satisfaction Score

60%
26pp

Aspect Rank

2 of 3
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Fish on the Rocks Menu Selection

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 3
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Fish on the Rocks Dishes

Feb '23Jan '24

South Africa

Fish on the Rocks is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 86% last year to 80% this year.

Satisfaction Score

80%
6pp

Aspect Rank

2 of 3
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Fish on the Rocks Drinks

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 3
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Fish on the Rocks Location

Fish on the Rocks is one of the most promising brand to delight customers. Use Realytics to know more

Fish on the Rocks Parking

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 3
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Fish on the Rocks Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 2
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Fish on the Rocks Views and Surroundings

Feb '23Jan '24

South Africa

Fish on the Rocks is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

1 of 3
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Fish on the Rocks Place

Fish on the Rocks is facing challenges in evolving its Place aspect, with a 9% decrease in customer satisfaction, dropping from 71% last year to 62% this year.

Fish on the Rocks Atmosphere and Décor

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 3
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Fish on the Rocks Cleanliness and Hygiene

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 3
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Fish on the Rocks Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 2
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Fish on the Rocks Options for different visitors

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 3
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Fish on the Rocks Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 3
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Fish on the Rocks Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 3
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Fish on the Rocks Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 3
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Fish on the Rocks Pricing

Fish on the Rocks is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Pricing aspect satisfaction score, dropping from 64% to 61% this year.

Fish on the Rocks Price

Feb '23Jan '24

South Africa

Fish on the Rocks is losing some of its appeal, with a concerning 3% decrease in satisfaction for Price dropping from 64% last year to 61% this year.

Satisfaction Score

61%
3pp

Aspect Rank

1 of 3
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Fish on the Rocks Service

Fish on the Rocks has shown an increase in Service, with a jump from 79% last year to an impressive 82% this year.

Fish on the Rocks Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 2
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Fish on the Rocks Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

1 of 2
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Fish on the Rocks Dining Options

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 3
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Fish on the Rocks Waiting Time

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

2 of 3
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Fish on the Rocks Order Processing

Feb '23Jan '24

South Africa

Use Realytics to know more about Fish on the Rockslink

Satisfaction Score

Aspect Rank

2 of 3
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Fish on the Rocks Staff

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Fish on the Rocks Staff Competence

Feb '23Jan '24

South Africa

Use Realytics to know more about Fish on the Rockslink

Satisfaction Score

Aspect Rank

1 of 2
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Fish on the Rocks Staff Friendliness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 3
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Fish on the Rocks Staff Members

Feb '23Jan '24

South Africa

Use Realytics to know more about Fish on the Rockslink

Satisfaction Score

Aspect Rank

2 of 3
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