Fat Cake City Brand Profile
Jul '23 — Jun '24
South Africa
Fat Cake City has a much lower satisfaction score for its Place compared to its other aspects. However, Fat Cake City has succeeded in its Pricing aspect, with a 92% satisfaction score.
Fat Cake City Satisfaction Trend
Jan '24 — Jun '24
South Africa
Fat Cake City's brand satisfaction has decreased compared to previous month and now stands at 40%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Fat Cake City Food and Drinks
Fat Cake City is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 65% last year to 56% this year.
Fat Cake City Food Quality
Jul '23 — Jun '24
South Africa
Fat Cake City is struggling to meet customer expectations, with a 15% decrease in satisfaction in Food Quality aspect, falling from 38% last year to 23% this year.
Satisfaction Score
Aspect Rank
Fat Cake City Dishes
Jul '23 — Jun '24
South Africa
Fat Cake City is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 59% last year to 54% this year.
Satisfaction Score
Aspect Rank
Fat Cake City Place
Fat Cake City remains a consumer favourite, maintaining a consistent 36% satisfaction score in Place aspect for both this year and last year.
Fat Cake City Cleanliness and Hygiene
Jul '23 — Jun '24
South Africa
Fat Cake City is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 30% decrease in customer satisfaction, dropping from 68% last year to 38% this year.
Satisfaction Score
Aspect Rank
Fat Cake City Pricing
Fat Cake City is one of the most promising brand to delight customers. Use Realytics to know more
Fat Cake City Price
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Fat Cake City Service
Fat Cake City is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Service aspect satisfaction score, dropping from 50% to 46% this year.
Fat Cake City Waiting Time
Jul '23 — Jun '24
South Africa
Fat Cake City is losing some of its appeal, with a concerning 3% decrease in satisfaction for Waiting Time dropping from 45% last year to 42% this year.
Satisfaction Score
Aspect Rank
Fat Cake City Staff
Fat Cake City is struggling to meet customer expectations, with a 14% decrease in satisfaction in Staff aspect, falling from 55% last year to 41% this year.
Fat Cake City Staff Friendliness
Jul '23 — Jun '24
South Africa
Fat Cake City is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 78% last year to 44% this year.
Satisfaction Score
Aspect Rank
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