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Reporting period: Feb '23Jan '24

Fat Cactus Eden Overview

<10 Places
Restaurant

Brand Satisfaction

80%
4pp

Country Rank

South Africa
54 of 92

Category Rank

Restaurant
40 of 70

Rating Score

3.9

Sales Power

Sales Index

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Fat Cactus Eden Brand Profile

Feb '23Jan '24

South Africa

Fat Cactus Eden has a much lower satisfaction score for its Pricing compared to its other aspects. However, Fat Cactus Eden has succeeded in its Place aspect, with a 88% satisfaction score.

Place
88%
3pp
Food and Drinks
84%
3pp
Service
76%
2pp
Staff
74%
9pp
Location
0%
Pricing
0%
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Fat Cactus Eden Food and Drinks

Fat Cactus Eden is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 87% last year to 84% this year.

Fat Cactus Eden Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

22 of 61
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Fat Cactus Eden Food Quality

Feb '23Jan '24

South Africa

Fat Cactus Eden remains a consumer favourite, maintaining a consistent 42% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

42%

Aspect Rank

35 of 70
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Fat Cactus Eden Menu Selection

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

24 of 67
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Fat Cactus Eden Dishes

Feb '23Jan '24

South Africa

Fat Cactus Eden has shown an increase in Dishes, with a jump from 84% last year to an impressive 90% this year.

Satisfaction Score

90%
6pp

Aspect Rank

13 of 70
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Fat Cactus Eden Drinks

Feb '23Jan '24

South Africa

Fat Cactus Eden is struggling to meet customer expectations, with a 12% decrease in satisfaction in Drinks aspect, falling from 89% last year to 77% this year.

Satisfaction Score

77%
12pp

Aspect Rank

23 of 70
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Fat Cactus Eden Cuisines

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

10 of 23
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Fat Cactus Eden Location

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Fat Cactus Eden Parking

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

28 of 48
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Fat Cactus Eden Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

38 of 51
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Fat Cactus Eden Views and Surroundings

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

52 of 58
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Fat Cactus Eden Place

Fat Cactus Eden is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 91% last year to 88% this year.

Fat Cactus Eden Atmosphere and Décor

Feb '23Jan '24

South Africa

Fat Cactus Eden is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

35 of 70
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Fat Cactus Eden Cleanliness and Hygiene

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

55 of 65
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Fat Cactus Eden Options for different visitors

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

48 of 70
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Fat Cactus Eden Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

42 of 65
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Fat Cactus Eden Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

20 of 55
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Fat Cactus Eden Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

24 of 63
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Fat Cactus Eden Work and study friendly

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

7 of 30
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Fat Cactus Eden Pricing

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Fat Cactus Eden Price

Feb '23Jan '24

South Africa

Fat Cactus Eden is facing challenges in evolving its Price aspect, with a 21% decrease in customer satisfaction, dropping from 50% last year to 29% this year.

Satisfaction Score

29%
21pp

Aspect Rank

58 of 68
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Fat Cactus Eden Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

35 of 40
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Fat Cactus Eden Service

Fat Cactus Eden continues to evolve, with a 2% increase in customer satisfaction of Service, climbing from 74% last year to 76% this year.

Fat Cactus Eden Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

33 of 46
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Fat Cactus Eden Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

18 of 30
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Fat Cactus Eden Dining Options

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

57 of 70
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Fat Cactus Eden Waiting Time

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

28 of 69
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Fat Cactus Eden Order Processing

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

34 of 67
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Fat Cactus Eden Staff

Fat Cactus Eden is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Staff aspect satisfaction score, dropping from 83% to 74% this year.

Fat Cactus Eden Staff Friendliness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

67 of 70
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Fat Cactus Eden Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

46 of 65
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Fat Cactus Eden Staff Avaliability

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

14 of 22
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Fat Cactus Eden Staff Members

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

67 of 70
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