Fat Cactus Eden Brand Profile
Jul '23 — Jun '24
South Africa
Fat Cactus Eden has a much lower satisfaction score for its Staff compared to its other aspects. However, Fat Cactus Eden has succeeded in its Place aspect, with a 88% satisfaction score.
Fat Cactus Eden Satisfaction Trend
Jan '24 — Jun '24
South Africa
Fat Cactus Eden's brand satisfaction has decreased compared to previous month and now stands at 83%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Fat Cactus Eden Food and Drinks
Fat Cactus Eden is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 81% last year to 80% this year.
Fat Cactus Eden Food Quality
Jul '23 — Jun '24
South Africa
Fat Cactus Eden has shown an increase in Food Quality, with a jump from 28% last year to an impressive 33% this year.
Satisfaction Score
Aspect Rank
Fat Cactus Eden Dishes
Jul '23 — Jun '24
South Africa
Fat Cactus Eden is struggling to meet customer expectations, with a 8% decrease in satisfaction in Dishes aspect, falling from 83% last year to 75% this year.
Satisfaction Score
Aspect Rank
Fat Cactus Eden Drinks
Jul '23 — Jun '24
South Africa
Fat Cactus Eden continues to evolve, with a 9% increase in customer satisfaction of Drinks, climbing from 74% last year to 83% this year.
Satisfaction Score
Aspect Rank
Fat Cactus Eden Place
Fat Cactus Eden remains a consumer favourite, maintaining a consistent 88% satisfaction score in Place aspect for both this year and last year.
Fat Cactus Eden Atmosphere and Décor
Jul '23 — Jun '24
South Africa
Satisfaction Score
Aspect Rank
Fat Cactus Eden Service
Fat Cactus Eden has successfully improved guest experience, as their "Service" satisfaction score jumped from 70% last year to an 84% this year.
Fat Cactus Eden Staff
Fat Cactus Eden is still the go-to place for customers, as their Staff score remains high at 77%, consistent with last year's score.
Fat Cactus Eden Staff Friendliness
Jul '23 — Jun '24
South Africa
Fat Cactus Eden is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 93% last year to 86% this year.
Satisfaction Score
Aspect Rank
Fat Cactus Eden Staff Members
Jul '23 — Jun '24
South Africa
Fat Cactus Eden continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 46% to 71% this year.
Satisfaction Score
Aspect Rank
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