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Reporting period: Feb '23Jan '24

Del Forno Bedfordview Overview

10-100 Places
Restaurant

Brand Satisfaction

76%
2pp

Country Rank

South Africa
17 of 41

Category Rank

Restaurant
11 of 30

Rating Score

3.7

Sales Power

Sales Index

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Del Forno Bedfordview Brand Profile

Feb '23Jan '24

South Africa

Del Forno Bedfordview has a much lower satisfaction score for its Location compared to its other aspects. However, Del Forno Bedfordview has succeeded in its Place aspect, with a 89% satisfaction score.

Place
89%
3pp
Staff
80%
2pp
Food and Drinks
76%
4pp
Pricing
74%
2pp
Service
69%
1pp
Location
0%
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Del Forno Bedfordview Food and Drinks

Del Forno Bedfordview has shown an increase in Food and Drinks, with a jump from 72% last year to an impressive 76% this year.

Del Forno Bedfordview Portion Size

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

22 of 30
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Del Forno Bedfordview Food Quality

Feb '23Jan '24

South Africa

Del Forno Bedfordview continues to evolve, with a 17% increase in customer satisfaction of Food Quality, climbing from 32% last year to 49% this year.

Satisfaction Score

49%
17pp

Aspect Rank

13 of 30
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Del Forno Bedfordview Menu Selection

Feb '23Jan '24

South Africa

Del Forno Bedfordview is losing some of its appeal, with a concerning 1% decrease in satisfaction for Menu Selection dropping from 86% last year to 85% this year.

Satisfaction Score

85%
1pp

Aspect Rank

3 of 29
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Del Forno Bedfordview Dishes

Feb '23Jan '24

South Africa

Del Forno Bedfordview has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 66% last year to an 69% this year.

Satisfaction Score

69%
3pp

Aspect Rank

19 of 30
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Del Forno Bedfordview Drinks

Feb '23Jan '24

South Africa

Del Forno Bedfordview is struggling to meet customer expectations, with a 16% decrease in satisfaction in Drinks aspect, falling from 89% last year to 73% this year.

Satisfaction Score

73%
16pp

Aspect Rank

10 of 30
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Del Forno Bedfordview Cuisines

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

3 of 17
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Del Forno Bedfordview Location

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Del Forno Bedfordview Parking

Feb '23Jan '24

South Africa

Del Forno Bedfordview remains a consumer favourite, maintaining a consistent 86% satisfaction score in Parking aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

8 of 29
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Del Forno Bedfordview Conveniently Situated

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 24
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Del Forno Bedfordview Views and Surroundings

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

13 of 21
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Del Forno Bedfordview Ease to Find

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

8 of 9
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Del Forno Bedfordview Place

Del Forno Bedfordview continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 86% to 89% this year.

Del Forno Bedfordview Atmosphere and Décor

Feb '23Jan '24

South Africa

Del Forno Bedfordview is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

1 of 30
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Del Forno Bedfordview Cleanliness and Hygiene

Feb '23Jan '24

South Africa

Del Forno Bedfordview is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

3 of 30
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Del Forno Bedfordview Restrooms

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

17 of 25
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Del Forno Bedfordview Options for different visitors

Feb '23Jan '24

South Africa

Del Forno Bedfordview is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

2 of 29
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Del Forno Bedfordview Child-Friendly Conditions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

18 of 26
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Del Forno Bedfordview Comfort

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 27
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Del Forno Bedfordview Venue Congestion

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

4 of 25
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Del Forno Bedfordview Dining Area

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

9 of 29
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Del Forno Bedfordview Work and study friendly

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

1 of 18
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Del Forno Bedfordview Pricing

Del Forno Bedfordview is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 76% last year to 74% this year.

Del Forno Bedfordview Price

Feb '23Jan '24

South Africa

Del Forno Bedfordview is facing challenges in evolving its Price aspect, with a 2% decrease in customer satisfaction, dropping from 79% last year to 77% this year.

Satisfaction Score

77%
2pp

Aspect Rank

9 of 30
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Del Forno Bedfordview Promotions

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

15 of 23
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Del Forno Bedfordview Service

Del Forno Bedfordview is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Service aspect satisfaction score, dropping from 70% to 69% this year.

Del Forno Bedfordview Billing and Payment

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 27
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Del Forno Bedfordview Opening Hours

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

14 of 24
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Del Forno Bedfordview Dining Options

Feb '23Jan '24

South Africa

Del Forno Bedfordview is losing some of its appeal, with a concerning 6% decrease in satisfaction for Dining Options dropping from 81% last year to 75% this year.

Satisfaction Score

75%
6pp

Aspect Rank

15 of 30
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Del Forno Bedfordview Online Facilities

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

12 of 24
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Del Forno Bedfordview Waiting Time

Feb '23Jan '24

South Africa

Del Forno Bedfordview has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Waiting Time rising from 34% to 36% this year.

Satisfaction Score

36%
2pp

Aspect Rank

8 of 30
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Del Forno Bedfordview Order Processing

Feb '23Jan '24

South Africa

Del Forno Bedfordview remains a consumer favourite, maintaining a consistent 41% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

41%

Aspect Rank

4 of 30
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Del Forno Bedfordview Staff

Del Forno Bedfordview is struggling to meet customer expectations, with a 2% decrease in satisfaction in Staff aspect, falling from 82% last year to 80% this year.

Del Forno Bedfordview Staff Competence

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 29
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Del Forno Bedfordview Staff Friendliness

Feb '23Jan '24

South Africa

Del Forno Bedfordview is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

7 of 30
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Del Forno Bedfordview Staff Attentiveness

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

23 of 28
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Del Forno Bedfordview Staff Avaliability

Feb '23Jan '24

South Africa

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Satisfaction Score

Aspect Rank

16 of 20
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Del Forno Bedfordview Staff Members

Feb '23Jan '24

South Africa

Del Forno Bedfordview is losing its edge, with a noticeable decrease in guest satisfaction in Staff Members aspect, down from 70% last year to 69% this year.

Satisfaction Score

69%
1pp

Aspect Rank

11 of 30
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