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Reporting period: Jul '23Jun '24

Del Forno Bedfordview Overview

10-100 Places
Restaurant

Brand Satisfaction

76%
2pp

Country Rank

South Africa
27 of 46

Category Rank

Restaurant
16 of 30

Rating Score

3.6

Sales Power

Sales Index

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Del Forno Bedfordview Brand Profile

Jul '23Jun '24

South Africa

Del Forno Bedfordview has a much lower satisfaction score for its Service compared to its other aspects. However, Del Forno Bedfordview has succeeded in its Place aspect, with a 89% satisfaction score.

Place
89%
6pp
Pricing
82%
6pp
Staff
80%
1pp
Food and Drinks
73%
1pp
Service
71%
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Del Forno Bedfordview Satisfaction Trend

Jan '24Jun '24

South Africa

Del Forno Bedfordview's brand satisfaction has increased compared to previous month and now stands at 78%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Del Forno Bedfordview Food and Drinks

Del Forno Bedfordview has shown an increase in Food and Drinks, with a jump from 72% last year to an impressive 73% this year.

Del Forno Bedfordview Food Quality

Jul '23Jun '24

South Africa

Del Forno Bedfordview is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food Quality dropping from 40% last year to 38% this year.

Satisfaction Score

38%
2pp

Aspect Rank

22 of 30
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Del Forno Bedfordview Menu Selection

Jul '23Jun '24

South Africa

Del Forno Bedfordview is struggling to meet customer expectations, with a 10% decrease in satisfaction in Menu Selection aspect, falling from 95% last year to 85% this year.

Satisfaction Score

85%
10pp

Aspect Rank

5 of 30
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Del Forno Bedfordview Dishes

Jul '23Jun '24

South Africa

Del Forno Bedfordview remains a consumer favourite, maintaining a consistent 65% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

65%

Aspect Rank

21 of 30
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Del Forno Bedfordview Drinks

Jul '23Jun '24

South Africa

Del Forno Bedfordview is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 73% last year to 65% this year.

Satisfaction Score

65%
8pp

Aspect Rank

17 of 30
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Del Forno Bedfordview Place

Del Forno Bedfordview continues to evolve, with a 6% increase in customer satisfaction of Place, climbing from 83% last year to 89% this year.

Del Forno Bedfordview Atmosphere and Décor

Jul '23Jun '24

South Africa

Del Forno Bedfordview is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

11 of 30
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Del Forno Bedfordview Cleanliness and Hygiene

Jul '23Jun '24

South Africa

Del Forno Bedfordview is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 72%, consistent with last year's score.

Satisfaction Score

72%

Aspect Rank

5 of 30
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Del Forno Bedfordview Options for different visitors

Jul '23Jun '24

South Africa

Del Forno Bedfordview is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

3 of 30
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Del Forno Bedfordview Pricing

Del Forno Bedfordview has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 76% last year to an 82% this year.

Del Forno Bedfordview Price

Jul '23Jun '24

South Africa

Del Forno Bedfordview continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 76% to 83% this year.

Satisfaction Score

83%
7pp

Aspect Rank

5 of 30
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Del Forno Bedfordview Service

Del Forno Bedfordview remains a consumer favourite, maintaining a consistent 71% satisfaction score in Service aspect for both this year and last year.

Del Forno Bedfordview Dining Options

Jul '23Jun '24

South Africa

Del Forno Bedfordview is still the go-to place for customers, as their Dining Options score remains high at 84%, consistent with last year's score.

Satisfaction Score

84%

Aspect Rank

11 of 30
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Del Forno Bedfordview Waiting Time

Jul '23Jun '24

South Africa

Del Forno Bedfordview has demonstrated resilience in the industry, with a 10% increase in customer satisfaction for Waiting Time rising from 30% to 40% this year.

Satisfaction Score

40%
10pp

Aspect Rank

7 of 30
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Del Forno Bedfordview Order Processing

Jul '23Jun '24

South Africa

Del Forno Bedfordview is facing challenges in evolving its Order Processing aspect, with a 2% decrease in customer satisfaction, dropping from 33% last year to 31% this year.

Satisfaction Score

31%
2pp

Aspect Rank

9 of 30
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Del Forno Bedfordview Staff

Del Forno Bedfordview has shown an increase in Staff, with a jump from 79% last year to an impressive 80% this year.

Del Forno Bedfordview Staff Friendliness

Jul '23Jun '24

South Africa

Del Forno Bedfordview is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Staff Friendliness aspect satisfaction score, dropping from 91% to 90% this year.

Satisfaction Score

90%
1pp

Aspect Rank

12 of 30
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Del Forno Bedfordview Staff Members

Jul '23Jun '24

South Africa

Del Forno Bedfordview is losing some of its appeal, with a concerning 3% decrease in satisfaction for Staff Members dropping from 68% last year to 65% this year.

Satisfaction Score

65%
3pp

Aspect Rank

13 of 30
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